Ordered 2 bras but unfortunately one was out of stock. BraForme contacted me straight away by email and I was able to choose another. Both arrived quickly. Good quality and great price. Would have giv... Toon meer
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Lees wat reviewers zeggen
I have lost a considerable amount of weight and it took three tries but I finally got the right size for the Fantasies Illusion bras that I adore. Thank you BraForMe for your great prices and for bear... Toon meer
I have found BraForMe to be fine; prompt deliveries, appropriate communications and good website. Unfortunately, the bra I recently ordered does not fit well. I don't blame BraForMe for that, as... Toon meer
Excellent service. I knew exactly what I wanted, Braforme had it at a good price, the site worked well and ordering was easy. My purchase arrived well packed and on time. Very pleased with my purchase... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are a leading online retailer of premium lingerie, proudly partnering with renowned brands such as Fantasie, Freya, Wacoal, PrimaDonna, Marie Jo, Wonderbra, Sloggi, and many more. We’ve built a strong reputation for offering competitive prices and delivering personable, attentive customer service. Our priority is to ensure every customer enjoys a simple, seamless, and positive shopping experience. Whether you’re new to our store or a returning customer, your satisfaction is our goal—and your feedback helps us improve and grow. Sign up to our newsletter on our website to be the first to hear about new arrivals, exclusive offers, and seasonal sales. We offer FREE UK delivery on all orders, and our main review platform is Reviews.io.
Contactgegevens
Unit 16, Rockhaven Park, SN2 8BB, Swindon, Verenigd Koninkrijk
- info@braforme.com
- braforme.com
4,2
Goed
1K reviews
Heeft 63% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Slight problem with availability
Slight problem with availability. Said not available to contact them then it was available. A little confusing however when the product arrived it was great.
2 april 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you for your feedback, and we’re sorry for the confusion regarding availability. There was an issue with the item which meant we were initially unable to ship it, which is why we reached out to you.
However, we’re very pleased to hear that our team was able to source a replacement from the manufacturer and dispatch your order promptly. We hope you’re enjoying the product, and we appreciate your patience and understanding.
Good choice
Good choice, good prices, great sale corner. Yodel delivery went astray but it found me eventually!!
31 maart 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you for your great feedback! We're glad to hear you were happy with the choice, pricing, and especially our sale corner.
We're sorry to hear that the delivery with Yodel went a bit astray, but we're relieved it made its way to you in the end! We really appreciate your patience and hope you enjoy your purchase.
Perfect bra!
I haven’t ordered before and I was very pleased with my purchase! What a lovely bra , good fit and very comfortable!
3 april 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you for your wonderful 5-star feedback! We're so pleased to hear that your first order was a great experience and that the bra fits well and is comfortable.
We look forward to welcoming you back for your next purchase!
Lovely bra but not a good fit so had to…
Lovely bra but not a good fit so had to return
31 maart 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you for your feedback! We're really glad to hear you found the bra lovely, though we're sorry the fit wasn’t quite right and that you had to return it.
We know how important a good fit is, and we truly appreciate you sharing your experience. Our customer service team is always happy to help with sizing advice to try and find the best option for you.
If you wouldn’t mind, we’d really appreciate it if you could update your review to reflect your experience with BraForMe customer service. It would also be incredibly helpful for other customers if you could share your sizing feedback on the product listing, as this can make a big difference when others are deciding what to order.
Thank you again for your support and helpful feedback!
Great online shop.
I am very happy with my experience of online shopping with Bra For Me.
The item I like is available in a colour that I can't buy anywhere else.
I will buy again and again with this firm.
Many thanks for being such a great online shop.
31 maart 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you so much for your kind words! We're absolutely delighted to hear that you’ve had such a positive shopping experience with us.
It’s wonderful to know you found a colour you love that’s hard to find elsewhere—that’s exactly what we aim to offer! Your loyalty and intention to shop with us again truly means the world to our team.
Thank you again for your support and for taking the time to share your experience. We look forward to welcoming you back again soon!
I bought my bra according to the sizing…
I bought my bra according to the sizing charts on the website. The bra that i bought was too big and slack on the cups but ok with extender on the back. Go figure. No luck with bra purchases plus size. More women need to design them.
26 maart 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you for your feedback—we’re really sorry to hear that the fit wasn’t quite right for you. We understand how frustrating it can be when sizing doesn’t match expectations, especially when shopping plus-size bras online.
We truly appreciate your comments about the cup fit and sizing, as this kind of insight is invaluable. Our customer service team is always here to help with fit guidance, and we’d love the opportunity to assist you in finding a better match.
If possible, we kindly ask if you would consider updating your review to reflect your experience with our customer service. Additionally, it would be incredibly helpful for other customers if you could share your sizing feedback directly on the product listing, as this can guide others in making more informed choices.
Thank you again for taking the time to share your thoughts—we’re always working to improve and your voice helps us do that.
A good choice for my size and good…
A good choice for my size and good quality. The prices are always slightly cheaper, and they provide a points scheme for later purchases. Delivery has always been on time. I would highly recommend Bra-for-me to others 👍
3 april 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you so much for your wonderful review! We're delighted to hear that you're happy with the quality and fit, and that you’ve found great value with our pricing and rewards scheme.
It’s also fantastic to know your orders have been arriving on time—reliable delivery is something we always aim for. Your recommendation truly means a lot to us!
Thank you for your continued support—we look forward to helping you again with your future purchases.
Don't allow returns from Ireland. Wish I'd known
I was really disappointed to find out too late that BraForMe does not facilitate returns form Ireland. This should be made a lot clearer when purchasing. I'm pleased with the one bra that fits but stuck with the other.
8 maart 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating this must have been.
We’d like to clarify that we do accept returns from all countries, including Ireland, as long as items meet our returns policy. However, the return method can vary depending on the destination, which is why we always recommend reaching out to our customer service team for specific guidance.
We appreciate your comments regarding the clarity of this information during the purchasing process and will take this on board to improve our communication.
Please do get in touch with us directly, and we’ll be happy to assist you with arranging your return.
Love the bras but was disappointed when…
Love the bras but was disappointed when the one I ordered using my discount code was then unavailable. So didn't get my bra and couldn't use the discount code again.
23 maart 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you for your feedback. We’re sorry to hear about your disappointment.
We’d like to clarify that discount codes are one-time use, and if an order is cancelled, the code is automatically voided. However, if for any reason we are unable to fulfil an order, we always provide the option to amend your order so you can continue to benefit from your discount code.
We appreciate your comments and hope this helps clarify our policy.
Great company
Good experience deliver on time would order again.
10 maart 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you for your feedback! We’re glad your order arrived on time and that you had a positive experience. We look forward to helping you again soon!
An excellent shopping experience
My first experience of shopping with BraForMe . I am pleased to write a review .
Their web site is good, easy to use and a good selection of underwear at competitive prices.
My orders arrived very promptly and were just what I was expecting .
28 maart 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you so much for your lovely review! We’re delighted your first experience with us went smoothly and that your orders met your expectations.
We look forward to welcoming you back for more of your favourite pieces soon!
Good choices
Good choice of quality bras. Excellent prices. Speedy delivery. Have bought a couple and been pleased with both. Excellent comfort and fit perfectly.
27 maart 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you for your wonderful feedback! We’re delighted to hear you’re happy with the quality, comfort, and fit of your bras, as well as our prices and delivery.
We look forward to helping you find more perfect pieces in the future!
Good price and delivered quickly
Good price and delivered quickly. Unfortunately the item didn't fit but will definitely order from here again.
27 maart 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you for your feedback! We’re glad to hear you found our prices good and your order arrived quickly.
We’re sorry the item didn’t fit, but we’re delighted to hear you’ll shop with us again. If you need any guidance on sizing for your next order, our team is always happy to help.
i have had a couple of bras from…
i have had a couple of bras from here i had to send one back and asked for a refund i havnt had a refund as they saying they carnt track the parcel they asked me for proof of purchase so i sent the back details tobe told they meant they wanted the courier details i sent it back by Royal mail put had misplaced the details they wont refund me till i can get proof i went to the post office but they carnt help so i wont be buying from them again
10 maart 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating this situation is.
We’re more than happy to assist where possible, but please note that as you arranged the return with Royal Mail yourself, you are the sender. Unfortunately, without proof of return or a tracking number, we are unable to verify the parcel’s delivery or resolve this on your behalf.
As the return has not yet arrived with us, we recommend reaching out directly to Royal Mail to process a claim for the missing item. Once they provide proof of delivery, we’ll be able to issue your refund promptly.
We hope this helps clarify the next steps and regret the inconvenience caused.
Lovely and friendly team
Lovely and friendly team! Communication was excellent, and I received prompt, helpful support throughout.
A special thank you to Poppy, who provided clear and comprehensive information. Much appreciated!!
16 maart 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you so much for your kind words! We’re delighted to hear that our team provided prompt and helpful support.
We’ll be sure to pass on your special thanks to Poppy—she’ll be thrilled to hear it! We look forward to helping you again soon.
Dishonest refund policy
Dishonest refund policy: from the information shared on the site regarding refund policy it is not obvious that a return outside the UK and US is not accepted. Why deliver outside those two markets if a return is not accepted later? Or why not make everyone ever during the ordering process that this is the case?
I feel swindled.
29 maart 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating this must have been.
We’d like to clarify that we do accept returns from all countries, as long as items meet our returns policy. The process for returns can vary depending on the destination, which is why we always recommend contacting our customer service team for guidance before sending items back.
We appreciate your comments regarding the clarity of this information during the ordering process and will take this on board to improve communication. Please reach out to us directly, and we’ll be happy to assist you with arranging your return.
Happy Customer
I got in touch with Braforme customer services as I hadn’t received a refund after returning goods and Poppy and Ruby part of their efficient team went into action and within a few hours had a refund organised. I understand this is a small company that are working very hard and deserve to do well.
From Kathleen Empleton
26 maart 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you for taking the time to share your experience and for your kind words. It is wonderful to hear that the matter was resolved promptly and that the support you received met your expectations.
We truly appreciate your understanding and your recognition of the team’s efforts. Feedback like yours means a great deal to us and helps us continue to provide the best possible service.
The website was very easy to navigate…
The website was very easy to navigate the service was very efficient and the prices were excellent Thank you
12 maart 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you so much for your wonderful feedback! We're thrilled to hear that you found our website easy to navigate and that our service met your expectations. It's fantastic to know that you appreciated our efficient service and excellent prices. We look forward to serving you again!
They hadn't got my bras in stock so…
They hadn't got my bras in stock so told me the date coming or a refund. I waited. Service and communication excellent
2 maart 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you so much for your understanding and patience regarding the stock issue with your bras. We're thrilled to hear that you found our service and communication excellent! Your support means a lot to us, and we’re here to ensure you have a great experience.
Disappointing customer service experience.
I really wish it wasn't such a negative review as all the items I've had from BFM have been excellent.
Unfortunately, its the delivery experience that let's the company down. I have reached out to the customer care team about a missing order, paid for on March 10th. I was told it would be delivered but Royal Mail were experiencing delays. I have been asked to wait until March 28th before BFM could investigate.
At first I was resigned to that, but then another item from BFM (ordered a week after the missing parcel) was delivered by Royal Mail, so I queried the the so called "delays" they were experiencing. I was told that wasn't true and that I should get back in touch with the sender. I did that and got a vague reply that didn't help at all.
I'm so disappointed as I wasn't expecting this kind of customer service experience.
23 maart 2026
Review zonder uitnodiging
Antwoord van BraForMe
Thank you for your feedback. We are sorry that you felt the need to leave a negative review on BraForMe’s customer service page, especially as you have confirmed that your orders have been excellent. We understand that the delays you experienced with Royal Mail have caused frustration and contributed to your disappointment.
We recommend sharing feedback directly on Royal Mail’s review page, as this will help other customers gain a more accurate picture of their service.
Unfortunately, Royal Mail require 10 working days before they can investigate because of any unexpected delays, which are beyond our control. Currently, select areas of the UK are experiencing delays for a variety of reasons. While your local area may not be affected, parcels are processed and transferred through multiple regions, some of which have been impacted. Because your orders were placed at different times, not all were affected by these delays.
At no point have we refused to assist you. We are happy to help by tracking your parcel, arranging a replacement, or issuing a refund. However, we must first allow Royal Mail the full 10 working days, as in the vast majority of cases the parcel is delivered before this period ends.
If you have not received your parcel after 10 working days, please contact us and we will gladly assist further. Raising an investigation before this time would prevent Royal Mail from providing support.
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