Brakes Plus Reviews 12.667

My alignment done in and less than 60 days I was taking a trip and my tire blew up because of the alignment being bad. I had to have it towed realigned and buy two new tires because the other tire was getting ready to bust. I have complained to the manager he gave me an email to send to the company. I was trying to get reimbursed. I know there was a warranty and their reply to my reimbursement. My complaint was closed. Didn’t get my reimbursement. Can’t get the manager at the location to call me back or the company to respond to me. Communication has been horrible

My check engine light came on today, did the usual; went to an auto part store to get the little code reader test to see what code was coming up. Code 0012, on a 2019 Nissan Frontier. Was told to go to Brakes Plus for a diagnostic test. Tanner greeted me right away and checked a few things, added some oil; I was 4 quarts low, 🫨. Then discussed with me what my next move should be, didn’t try to up sale me; didn’t try to suggest unnecessary costly things. Just genuine honest suggestions. I will be doing a diagnostic, where he said he would give me a list of urgent to not urgent things I need to have done and go from there. Finally!!!!! A mechanic who isn’t out to bankrupt the customer. I will definitely be using his services for my truck and I will recommend him to anyone I can from now on. Thank you so much Tanner, I appreciate you more than you know.
Your new customer for life
Michele Roberts

I made my appointment on line. I got in right away. I needed brakes. I went in for an estimate and they were able to install my brakes the same day. Very efficient and recommended future repairs. Everything was explained to me. Michael B. Made it easy for me to get repairs.

I have bringing my cars to this location for 15 years - I have always had good service and experiences - today Brian and Tim were very helpful and fixed a minor issue while I waited

I stopped in today to have something checked, that had come unplugged under driver’s seat. A young man named Cameron,
was able to plug it back in for me, and get me on my way! Assured me it was fine and nothing to be concerned about! Such a nice young man, so professional, knowledgeable and kind!
Have used this location before, and always such a pleasant experience. Awesome customer service, and very trustworthy!!
Cameron is for sure an asset for them!!
Thank you again!
Myra Brown

Quick and easy. Zander was so helpful, every company needs an employee like him.
Thank you!

Very helpful information and services! Chris helped me out up front and Daniel helped me out with the mechanic work!

We live in Mead, Colorado. We only took our vehicles to Mike Johnson at Brakes Plus shop when he the manager in Firestone. He handled all our repair needs for a number of years and the only one we trust. He is very knowledgeable and the service was always outstanding. Now that he is at the Longmont Brakes Plus, we will drive the extra miles to go see him. We recommend Mike to all our friends and family.

I have to say what a difference there has been since I last visited the Longmont store. I was greeted immediately and Mike listened to my issue and got me with the right professional to take care of my issue. I will be back.

I had a great experience at Brakes Plus! I brought my car in for an A/C service and a brake inspection. The team provided excellent customer service and made the whole process smooth and stress-free. I left with my A/C blowing cold air again, just in time for the warm weather. Thank you to the entire team!

Aaron, and Hank are true professionals. It's very rare to find auto mechanics shops nowadays that are honest and treat their customers with respect. They are also very knowledgeable and efficient. This Brakes Plus is the only shop that I take my vehicles to.

This location hands down knows what they are doing!! Oracio and his crew did excellent work on my car got it back and rolling in no time! Highly recommend coming here!!

I won’t go anywhere else for my brakes. I did research on brakes for a week prior to finding Brakes Plus. I couldn’t find anything for the front brakes for under $600. Whew that’s a hearty price. Out the door was $200 less!!!! I love the way she runs after my service. Not to mention the speedy service. I dropped it off for an inspection at 10am. By 1pm they had my little blues cruise feeling great again. Thank you brakes plus. I will see you next time.

Shannon, and the whole team are great!! They got me all fixed up!

Love the people and service at this location! They are always extremely helpful and explain everything very well. Thank you very much!

I returned for wheel alignment recently. I am very pleased with the service provided and the great staff! I was informed of other items that need to be taken care of. Thanks again to Kaitlyn,Dominic ,Kianna and the mechanics that serviced my vehicle. I will return soon!

The staff and technicians were courteous, fast, and knowledgeable.

Excellent job on my oil change! Fast and friendly service. Dylan at the front was so knowledgeable and helpful! I appreciate the service there! Keep it up!

Was never quite satisfied with the front end alignment at the dealership. It pulled a bit right and the dealer said that they had adjusted to the max, but that was the limit by design. Took the car to Brakes Plus. They explained that with an different type of bolt, they could adjust the camber properly. The dealer would never have suggested a non-dealership part. Now my car no longer pulls to the right. Kudos to Zanne at the Brakes Plus shop in McKinney, TX. who actually took the time to send me a video of the problem and how he could fix it. Amazing service. Top notch techs.