Golpe, fiquem atentos, para não caírem em armadilhas. Foi péssimo, o processo em si foi rápido, porém com surpresa desagradável, com taxas surpresas que equiparação ao valor do produto, e quando pedi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Oiiiii, na verdade é avaliação, pois ainda não usei o produto, mas me indicaram e eu quero muito comprar. Mas não sei qual o site mais confiável que todos falam aqui. Elogiam as entregas e tudo mais.... Toon meer
Bedrijf heeft geantwoord
Tudo chega embaladinho, tudo organizado no tempo estimado. Atendimento excelente. Com certeza vou comprar meus produtos sempre com vocês! Everything arrives packed, everything organized in the estim... Toon meer
Bedrijf heeft geantwoord
The Let me be Protein smoothing treatment worked amazing for me!🥰 I love it! Smells sooo good😍. The delivery time was wonderful, just 3 days from Brazil to USA, that’s just great compare to others i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We sell luxury Brazilian Cosmetics. We choose to work with the best Brazilian premium beauty products.
Contactgegevens
33131, Miami, Verenigde Staten
- 1-866-245-2707
- hello@brazil-keratin.com
- brazil-keratin.com
3,9
Goed
308 reviews
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Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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No Product availability
1 januari 2023
Antwoord van Brazil Keratin
Hello, Yamil! How are you?
We are very sorry for this, our supplier did not have the product available and couldn't give us a deadline, which is why we contacted you to inform the situation and ask how you would like to proceed.
I checked and the refund for your order has already been made, we remain at your disposal for any other questions you may have!
We have several products that are similar to this one that we believe you may like and we can recommend some to you if you want!
Best regards,
Rafaela G.
Fast delivery
Fast delivery and all as expected. Would recommend them and buy from them again.
2 januari 2023
Antwoord van Brazil Keratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Me encantó
Me encantó, fue bien rápido todo y todos los producto llegaron bien . más adelante compraré más productos.
4 januari 2023
Antwoord van Brazil Keratin
Estimado cliente,
Estamos muy contentos de que esté satisfecho. Su satisfacción es nuestro principal objetivo.
Gracias por la preferencia por nuestra empresa ❤✔.
Estoy siempre a su disposición para responder a cualquier pregunta.
Saludos cordiales,
Rafaela G.
Where is my order
I placed my order on 12/7/22 it is now 12/21/22 and I have not heard an update yet on where my package/purchase is. I'm upset. Wonder if someone can let me know when it will arrive. Very disappointing.
21 december 2022
Antwoord van Brazil Keratin
Hello, Cristina! How are you?
Unfortunately we had a delay from the supplier, we apologize for that.
Normally we don't have this kind of problem, the delay is due to a problem with our supplier's carrier.
But we received the products and we sent your order yesterday!
Your order should arrive within 3-5 business days!
We apologize again for this and we understand your frustration.
If you have any questions, please feel free to contact me.
Best regards,
Rafaela G.
Excelente
Desde que pedí el producto me llevo mi correo de confirmación y al otro día mi tracking number para poder rastrearlo llego en poco tiempo y el producto bien empacado excelente
15 december 2022
Antwoord van Brazil Keratin
Estimado cliente,
Estamos muy contentos de que esté satisfecho. Su satisfacción es nuestro principal objetivo.
Gracias por la preferencia por nuestra empresa ❤✔.
Estoy siempre a su disposición para responder a cualquier pregunta.
Saludos cordiales,
Rafaela G.
Quiero comprar el producto pero quiero…
Quiero comprar el producto pero quiero saber si el cabello queda liso depsues de lavado oh solo se verá liso planchado
14 december 2022
Review zonder uitnodiging
Antwoord van Brazil Keratin
Hola, ¿cómo estás?
¿Qué producto?
Saludos cordiales,
Rafaela G.
Antwoord van Brazil Keratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Great
I am from the UK and ordered products for my own use. Received the order so quick via DHL, and had a great experience. Will definitely purchase more & more. Highly recommended.
26 november 2022
Antwoord van Brazil Keratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Antwoord van Brazil Keratin
Prezado (a) cliente,
Estamos muito felizes que você ficou satisfeito (a)! Sua satisfação é nosso principal objetivo!
Obrigada pela preferência por nossa empresa ❤✔
Estou sempre à sua disposição para responder quaisquer perguntas!
Atenciosamente,
Rafaela G.
I don’t recommend this product to…
I don’t recommend this product to anyone! It’s a dangerous chemical compound that still I can’t believe was made to be use in our hair. Right after applying the 2nd steps on my hair I immediately feel short breath, I felt very dizzy as my heart rate went near 200 beats per minute, I went and turn my shower on and sit on my bathtub washing my hair as much as I could trying to remove this product out of my hair, more-less this almost tragic experience was so bad that I need medical attention right the way otherwise I won’t even be here writing this review. I was sick for over 24 hours after applying this Brazilian Keratin hair straightener Fio a Fio and I believe that for this reasons knowing this side’s effect in the USA does not allow this product to be sale. When you buy this Brazilian Fio a Fio hair keratin they shipped from Brazil. Please everyone reading this review Do Not buy this product because you may hurt yourself with it. After all I lost $200 dollars buying this hair product when in the reality I almost lost my life, and my life it’s way more valuable than 200 dollars, I have learned my lesson
20 oktober 2022
Antwoord van Brazil Keratin
Hello, Crerlia! How are you?
We are very sorry for this, normally we don't have complaints about this product as it is one of our best sellers, so we found this report unusual.
Since it is a product with chemical components, we always recommend that it is applied by a professional, because he will know the correct amount to be applied and will also do a lock test to check if you will have any reaction with the product.
Once again, we are sorry for what happened and we hope that we have an opportunity so you can have a better experience with us!
Best regards,
Rafaela G.
Me gusto mucho como me quedo mi cabello…
Me gusto mucho como me quedo mi cabello gracias lo recomiendo
10 november 2022
Antwoord van Brazil Keratin
Estimado cliente,
Estamos muy contentos de que esté satisfecho. Su satisfacción es nuestro principal objetivo.
Gracias por la preferencia por nuestra empresa ❤✔.
Estoy siempre a su disposición para responder a cualquier pregunta.
Saludos cordiales,
Rafaela G.
I still do not have my keratin
I still do not have my keratin, slow service is about 2 weeks now. I checked my order on Sunday and it was still in fullfilled status, I emailed support who replied to me the next day company does not work on weekends and my order is being shipped now. I am still waiting it has been 5 days since support told me they shipped it.
22 oktober 2022
Antwoord van Brazil Keratin
Hello, Stephanie!
We apologize, there was an error in the system and your order wasn't appearing to us.
But we sent the order the day after we talked (October 19th) and it was delivered on October 24th!
Thank you!
If you have any questions, please feel free to contact me.
Best regards,
Rafaela G.
fast delivery and good protection for…
fast delivery and good protection for the products
9 oktober 2022
Antwoord van Brazil Keratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Order #672
Order #672
did not meet the delivery deadline, so far the products have not arrived
long delay in delivery
1 oktober 2022
Antwoord van Brazil Keratin
Hello, Sandra!
We had a delay from the supplier, we apologize for that.
But we sent your order on October 13th and it was delivered on October 19th!
Thank you!
If you have any questions, please feel free to contact me.
Best regards,
Rafaela G.
Antwoord van Brazil Keratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Excelente producto quede muy conforme
12 september 2022
Antwoord van Brazil Keratin
Estimado cliente,
Estamos muy contentos de que esté satisfecho! Su satisfacción es nuestro principal objetivo!
Gracias por la preferencia por nuestra empresa ❤✔.
Estoy siempre a su disposición para responder a cualquier pregunta!
Saludos cordiales,
Rafaela G.
Antwoord van Brazil Keratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
This whole thing is a scam
This whole thing is a scam!
Beware they're extremely convincing :(
But nothing never arrived And theyll just keep giving you excuses
4 augustus 2022
Antwoord van Brazil Keratin
Hello, Valentina!
Customs inspectors in Brazil are on strike, so the orders are taking longer than usual to be released.
We apologize, this is beyond our control.
The estimated delivery date is August 8th.
Any questions, please feel free to contact me.
Best regards,
Rafaela G.
It’s was delivered very fast…
It’s was delivered very fast considerate the distance and all the bureaucracy the package must go through when it must be sent to another country. It also were very well packed. I did not have time to try the product yet,
27 juli 2022
Antwoord van Brazil Keratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Rafaela G.
Antwoord van Brazil Keratin
Prezado (a) cliente,
Estamos muito felizes que você ficou satisfeito (a)! Sua satisfação é nosso principal objetivo!
Obrigada pela preferência por nossa empresa ❤✔
Estou sempre à sua disposição para responder quaisquer perguntas!
Atenciosamente,
Rafaela G.
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