I was a bit apprehensive when I placed my ordered as it was going to be a 12week wait, I checked in regularly and the breeze team kept me posted. They were lovely people to deal with. My items arriv... Toon meer
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Lees wat reviewers zeggen
Ordered 6 dining chairs on 3rd June 2026 for £1900, took the money and still not been delivered. Emailed 5 times with no response, called multiple times no answer. Absolutely appalling after sales se... Toon meer
Purchased the Anoushka living brook coffee table. Very pleased with the item. Delivered as promised would purchase from Breeze again after it being recommended by close friends.
Bedrijf heeft geantwoord
The quality of the items delivered were extremely good. We ordered two lamps and they are wonderful. The website was very easy to order from. Other customers should note that our lamps were delay... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Breeze Furnishings
Geschreven door het bedrijf
Breeze is well established family run furniture and accessories store that opened its doors over 20 years ago.
We specialise in stylish furniture, lighting, mirrors, soft furnishings, accessories and gifts in classic, contemporary and rustic designs from all around the world.
We go to great lengths to source high quality and stylish products suitable for your home at affordable prices.Contactgegevens
44-46 Front Street, East Boldon., NE36 0SH, Tyne And Wear, Verenigd Koninkrijk
- 01915192300
- sales@breezefurnishings.com
- breezefurnishings.com
3,6
Gemiddeld
253 reviews
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Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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I don’t know
I don’t know! DHL have been ‘attempting to deliver’ for 9 days - was in for all of them (bar the Christmas break) so cannot review item but will suggest DHL aren’t used - spoken with them, given my contact details but they still haven’t been used. 3 times weren’t even at the right place.
30 december 2021
Antwoord van Breeze Furnishings
Hi Sean , so sorry to learn of this , we have not been made aware that your order has not been delivered it was dispatched to you within 24hours of receiving it, a team member will be contacting you to resolve the matter ,
best regards,
Team Breeze
Great service and my order arrived…
Great service and my order arrived really promptly and well packaged. Very happy.
30 december 2021
Antwoord van Breeze Furnishings
Hi Uzma , thank you for taking the time to leave a review it is much appreciated , we are pleased that you had a good shopping experience with us, we would like to wish you all the very best for the coming year ,
Best regards,
Team Breeze
Antwoord van Breeze Furnishings
Hi Heather and thank you for taking the time to leave feed back it is much appreciated , we are happy that you had a good shopping experience with us , we would like to wish you all the very best for the coming year,
Best regards,
Team Breeze
Antwoord van Breeze Furnishings
Hi Nina , thank you for taking the time to leave us feed back , we are please to learn that you had a good shopping experience with us , we hope you enjoy your gorgeous items do let us know when we cann assist you again ,
Best regards,
Team,
Breeze
Poor quality & terrible customer service
I purchased what I thought was an original abstract art canvas for about £300. The reality did not reflect the online image AT ALL!! It’s rather heartbreaking actually. Also stamped with Made In China on it so unlikely original by a North American Artist called Patrick St Germain! Avoid this place. UPDATE: I actually sent the comparison photos to Breeze who seemed to think the inferior product was acceptable and simply said I should have returned it within 14 days instead despite my explanation that I have a small place and couldn’t unwrap it till I cleared a space. Poor customer service as well as poor quality products. AVOID.
UPDATE: Obviously edited as I said “update”. Sorry, Breeze, but you are not telling the truth. If you submit via your online form, you CAN’T send images. Breeze responds via email. I then explained I didn’t have the space to unpack and was then able to photos once canvas was out accordingly which is when I got the response that they saw no difference and it’s 14 days so tough. I am also an NHS worker and doing ridiculous hours so it’s not easy to keep track with Christmas and Covid-19 going on. But I have NO quibble about their 14 day limit as I stupidly assumed I was buying the same quality as seen online. My problem is getting a poor product that I saved up for and how a company can get away with selling something inferior, deny any differences and not even offer a partial discount as goodwill. I am stuck with it but happy to inform others to take more care.
UPDATE: I had to take out the picture and look at it on a wall as I don’t have X-ray vision. It’s like trying on a top! I never even asked for a refund but an acknowledgment that the product is not as advertised, made in China and wanted to inform other customers who then can make up their own minds. Your replies are simply pointless and time wasting and highlight a lack of professionalism. Merry Christmas!
17 december 2021
Antwoord van Breeze Furnishings
Thank you for taking the time to leave feed back, all feed back is appreciated, your order was dispatched to you within 24 hours you recieved your order fast approaching three weeks ago and to confirm we have no correspondence from you prior to this review that you are unhappy with your purchase, we stand by the discription and claims made regarding this canvas and its cost of £259.85, this is an edited review on your behalf and not your original, at no point did you send images of the product we had to request them from you three weeks later and after you informed us that the canvas was hanging on a wall also at no point did you inform us that you were unable to unpack your order because of space issues again we can see by the images that the canvas has been fully unpacked,the product is not inferior it is as diecribed and the images clearly show this , we give a fourteen day returns policy that we feel is ample enough time for customers to inform us of any alleged faults ,damage or discrepencies, this is in our terms and conditions that you agreed to when making your purchase, please contact sales@breezefurnishngs.com and a team member will get back to you.
Best Regards
Team Breeze ,
In reply to your second edited review , the first notification that you were unhappy with your purchase was the review you left three weeks later and not an email, which is what we request in our terms and conditions , we had to request that you send images you did not do this of your own accord, you are heartbroken and report that it is an inferior product that you have had for three weeks with out notice of any noticable discrepancies . at no point have you reported that you did not have space to unpack and check the product in fact the images appear to show it in place hanging ,we will not offer a discount or goodwill gesture as the service and images we have provided and featured on our website and the images you have sent us are an excellent likeness, we are happy to share images and correspondace to any interested parties ,we are sure you will agree to this,
Best regards,
Team breeze
In response to your recent updated review, yes the country of origin is china this is cleary printed on the box and aslo on our webiste,you have not asked for a refund but have suggested a discount , again this product is as advertised and we are happy to share both our images and the images you supplied ,
Best regards,
Breeze furnshngs
Drove down from Scotland to collect…
Drove down from Scotland to collect large “Stags” painting. Absolutely stunning and Martin and Mags a pleasure to deal with. Shop was an Aladdins Cave of beautiful goods and bought another painting when I was there. Lovely business and equally lovely couple. So glad I didn’t my wife with me 😂
15 december 2021
Review zonder uitnodiging
Antwoord van Breeze Furnishings
HI Jim , thank you for taking the time to leave feed back, and thank you for making that long journey to visit us , it was a pleasure to meet you , you have chosen beautuful paintings and we hope that they are looking fabulous although you didnt bring your wife , we did have the pleasure of meetng your wife via facetime ,please let us know if there is anyhting else we can help you with in the furture we wish you both a very merry christmas and all the best for the comming year ,
Martin, Mags and team Breeze
Lovely shop and staff bought a console…
Lovely shop and staff bought a console such fast service.
15 december 2021
Review zonder uitnodiging
Antwoord van Breeze Furnishings
Hi Paula, thak you for your feed back it really is appreciated , thank you for taking the time to visit our shop, it is always a pleasure to see you
Chair Order.
Chair Order.
Although I had an initial problem contacting the company regarding my order, when I eventually managed to speak to someone they apologised and explained it was due to staff sickness. They were very helpful and gave me all the information I required and kept me informed regarding delivery.
My order was delivered on time and in excellent condition. I am delighted with my purchase.
6 december 2021
Antwoord van Breeze Furnishings
Hi Irene, thank you for taking the time out to leave a review and for your feedback it is always appreciated. We are really glad that your expectations were met and you had a great experience shopping with us, we hope you enjoy your gorgeous purchase
Kind regards,
Team Breeze
excellent service
2 december 2021
Antwoord van Breeze Furnishings
Hi Brian ,thank you for taking the time to leave a review and we appreciate your feedback , it was a pleasure dealing with you and we are delighted you are happy with your purchase and service you received from us ,
Best regards,
Team Breeze
Fabulous wall mirror at a great price.
Fabulous wall mirror at a great price.
Excellent quality, communication and service.
Highly recommended. Thanks
1 december 2021
Review zonder uitnodiging
Antwoord van Breeze Furnishings
Hi Mark, thank you for taking the time to leave a review , it is very much appreciated , as always it is pleasure to deal with you and your lovely wife , thank you for visiting our store and we look forward to seeing you again soon ,
Best regards,
Team Breeze
Beautiful cushions
I received my beautiful cushions very quickly and am delighted with them. The are exactly as pictured and of very good quality including the feather inserts.
27 november 2021
Antwoord van Breeze Furnishings
Hi Angela. Thanks so much for leaving us a review :)
We're so pleased you're delighted with your cushions!
We hope to see you again. Have a great Christmas! Love, the Breeze Team x
Excellent service
25 november 2021
Antwoord van Breeze Furnishings
Thanks so much for the review, Lindsay :)
We're so pleased you're happy with our service. We hope to see you again! Have a great Christmas! Love, the Breeze Team x
Great service places my order delivered…
Great service places my order delivered Wright away without any problems at all.
I received updates about the status of my order.
Easy fast and no hassle
14 november 2021
Antwoord van Breeze Furnishings
Hi Salma. Thanks so much for your lovely review. We so pleased you were happy with our service. We hope to see you again soon! Best wishes, The Breeze Team :)
Antwoord van Breeze Furnishings
Thanks so much for leaving us a review, Stewart. We're so happy you were happy with our service. We hope to see you again soon! Best wishes, the Breeze Team :)
In LOVE with our new drinks cabinet…
In LOVE with our new drinks cabinet from Breeze furnishings. I originally bought off a different company, never arrived & I received a terrible service. Breeze to the rescue, from placing the order to receiving it very professional, helpful & quick! Thank you breeze, onto my next purchase from you already.
29 oktober 2021
Review zonder uitnodiging
Antwoord van Breeze Furnishings
Hi Laura, thank you for your for your kind words and for visiting our store it's always a pleasure to see you , so pleased you are happy with your recent purchase ,hope yo see you again soon .
Antwoord van Breeze Furnishings
Thanks so much for your review, Allison
We're pleased you had such a good experience with us. If we can help with anything else, please do not hesitate to contact us! Kind Regards from all at Breeze.
Very pleased with my order they are so…
Very pleased with my order they are so pretty and made very well definitely would recommend this to a friend thank you
16 oktober 2021
Antwoord van Breeze Furnishings
Thanks so much for your review, Maria
We're pleased you had such a good experience with us. If we can help with anything else, please do not hesitate to contact us! Kind Regards from all at Breeze.
Lovely cushions
13 oktober 2021
Antwoord van Breeze Furnishings
Thanks so much for your review, Nigel. We're so pleased you're happy with your cushions :) We hope to see you again soon! Love, The Breeze Team x
A very positive buying experience!
After reading some of the reviews on here I had some worries about my order.
My worries were totally unfounded. I found communication from this company very rapid and the staff were very helpful. The item arrived as promised by 24 hour courier and was securely packaged.
I would not hesitate in using this company again, but in the current climate in retailing, people may need to be flexible and be prepared to wait a little longer for their order to arrive!
Thank you for our lovely table lamp Breeze Furniture!
6 oktober 2021
Review zonder uitnodiging
Antwoord van Breeze Furnishings
Hi Alan :) Thanks so much for your lovely review. We're so pleased that you're happy with our service as well as the table lamp you received. Looking forward to seeing to again! Love, The Breeze Team :)
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