Brentacre Insurance Reviews 

1.226
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

After achieving my 1 year NCB since passing my test, my current insurer (blackbox company) wanted to increase my price by 45% for the year (over £2.2K) despite having an 'excellent' driving score. Spe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Rhodri is always a top bloke whenever you call (I mean they’re all nice but particularly rhodri 🤣) Been with Brentacre just over three years now, I love that I can add mods for free when they don’t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought a van to slowly convert into a camper, and went to Brentacre for an insurance quote they were brilliant to deal with. They were friendly, helpful, and not pushy at all. I was given the time t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brentacre have to be the easiest insurance company to deal with, a straight forward quotation with no hidden costs and no silly charges for minor upgrades later on. The cost was very competitive as w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. Verzekeraar

Geschreven door het bedrijf

With over 30 years' experience in the automotive insurance industry, we specialise in insurance for classic cars, modified cars, camper vans, hot rods, imports and more. Our specialist knowledge allows us to offer tailored cover for non‑standard vehicles, backed by a knowledgeable UK‑based team.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.226)

237 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Changes made easy

Changes made easy. This company is a pleasure to work with! Emailed modifications and changed straight away. Great insurer for IDBuzz!

3 juni 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

Thanks for sharing your experience Jacqueline. It’s good to hear your modification changes were dealt with quickly by email and without any hassle. We’re glad Brentacre has been a good fit for your ID Buzz.

Beoordeeld met 5 van de 5 sterren

Cheapest and quality

Been with brentacre for 2 years now. Insured on my self built campervan and they're by far the best price I could find. Friendly staff and not had an issue at all.

2 juni 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

Thanks for your feedback Kyle, being insured with us for your self‑built campervan over the two years and having a hassle‑free experience is exactly what we aim for. It’s good to hear the price stood out and that the team have been friendly throughout.

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant insurance company…

Absolutely brilliant insurance company very prompt replies.
Always very helpful. Can’t recommend them highly enough.

2 juni 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

Thank you for your fantastic feedback David.
It’s great to hear you’ve found the service prompt and helpful, comments like this really mean a lot to the team. We truly appreciate your recommendation and you taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Keely was very helpful and explained…

Keely was very helpful and explained all of the options clearly and politely. I did not feel rushed into a deal, We need more professionals like Keely.

Thank you very much.
Paul

1 juni 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

Thank you very much for your kind feedback Paul.
It’s great to hear that everything was explained clearly and professionally, and that you felt comfortable and not rushed through the process. Your comments about Keely will be passed on, they’ll be really appreciated.
Thanks again for taking the time to leave a review.

Beoordeeld met 3 van de 5 sterren

Used Brentacre for 10 continuous years.

Used Brentacre for 10 continuous years.
My previous policy lapsed by a couple of days so, we had to go through all the car details again which was a bit frustrating but didn’t help the chap I dealt with was a little abrupt with me, maybe as it was first thing Monday morning but have to say normally staff are fantastic, today’s call was an exception to my previous experiences.
Highly recommend this company they make it so easy, pricing is great too.

1 juni 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

Thank you for taking the time to leave such honest feedback and for being with Brentacre for the past 10 years, that loyalty really does mean a lot to us.
We're sorry to hear that this particular call didn’t quite meet the standard you’ve come to expect from us. While it’s disappointing to hear it felt frustrating on this occasion, we do appreciate you recognising that this was an exception to your usual experiences with the team. Your comments are genuinely helpful and will be fed back internally.
We’re really grateful for your recommendation and for highlighting the ease of dealing with us, along with our pricing. Thanks again for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Excellent service .....

What can I say.... mainstream companies were trying to charge me a fortune for my mini cooper s.....I was advised by Howdens to try brentacre and they weren't wrong...much cheaper policy with all modifications declared, excellent customer service and all done and dusted in no time at all.

Give them a call, you won't regret it 👍

24 mei 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

Thanks for taking the time to share such a great review Steve.
It’s really good to hear we could help where mainstream insurers couldn’t, especially with all modifications declared on your Mini Cooper S. We’re pleased the process was quick, straightforward, and that the service stood out for you.
Your recommendation genuinely means a lot, thank you for choosing Brentacre

Beoordeeld met 5 van de 5 sterren

What an amazing company to deal with!!!

What an amazing company to deal with, I have just taken out modified insurance for my much loved Impreza turbo with these guys. They were amazing to deal with on the phone, only had to wait 1 min the first time and 5 mins the second time for my calls to be answered which is amazing. Both staff I spoke to were very helpful but especially Lewis who didn’t make us feel rushed and went through all details in full. Made sure we understood everything and and asked a number of times if there was anything else or any other questions before ending the call. Very good price on this type of policy, certainly happy to recommend to club members in future.
Thank you Brentacre!!!!

29 mei 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

Thank you so much for taking the time to leave such a detailed and enthusiastic review Tori.
It’s fantastic to hear how smooth the process was when arranging cover for your Impreza, from getting through to the team quickly to having everything explained clearly and without feeling rushed. Your kind words about the service, especially your mention of Lewis and taking the time to make sure everything was fully understood, are really appreciated and will be passed on.
We’re also really pleased to hear you were happy with the price and would recommend us to fellow club members. Thanks again for choosing Brentacre and for such lovely feedback!

Beoordeeld met 5 van de 5 sterren

Camper van insurance

Very knowledgeable about specific vehicles, after a few questions with a very helpful gentleman he got me a very competitive price for my camper van, excellent service and would highly recommend.

15 mei 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

Thanks for your great feedback Rob, it’s brilliant to hear you found the team knowledgeable and helpful when arranging cover for your camper van.
We’re really pleased we could get you a competitive price and make the process a smooth one. Your recommendation means a lot, thank you for taking the time to share it!

Beoordeeld met 5 van de 5 sterren

Really pleased with the ongoing service from Brentacre

Just a quick review to say how pleased I am, and always have been with the service received from Brentacre.
Policy changes, updates and requests for my modified VW Transporter are always dealt with quickly and professionally.
In an increasingly faceless age where we just deal with chatbots and speaking to actual humans is increasingly difficult its always refreshing to get straight through to someone at Brentacre 😊
They have always accommodated my vehicle mods and given me great advice and a fair price.
I'd like to call out both Rhodri and Keely for their great service and assistance today with adding a new driver and issuing documents promptly for proposed trip abroad.

26 mei 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

It’s great to hear how pleased you’ve been with the service over time Jon, especially with how smoothly your policy changes and updates for your Transporter are handled.
We really appreciate you recognising the personal touch our team aims to provide, and your mention of being able to speak directly to someone means a lot in today’s world. I’ll be sure to pass your kind words on to Rhodri and Keely as well, they’ll be delighted to hear your feedback.
Thanks again for taking the time to share this

Beoordeeld met 5 van de 5 sterren

Top staff

Top staff, very helpful.

11 mei 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

Thank you for your kind words Igor, it’s great to hear you found the team helpful. We really appreciate you taking the time to share your experience!

Beoordeeld met 5 van de 5 sterren

Very friendly team and easy to talk to

Very friendly team and easy to talk to. Very competitive quotes too.

20 mei 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

Thanks for the 5‑star review Dan. We really appreciate you taking the time to share your experience and are glad everything felt straightforward for you.

Beoordeeld met 5 van de 5 sterren

Always use Brentacre

I dealt with Mark to get my initial quote and the guy was top notch, I unfortunately forgot the name of the person who helped me set up my insurance want to say Rhodri. Both quality guys to deal with very helpful.

18 mei 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

Thanks for the 5‑star review, Sam. It’s great to hear you had such a positive experience and that Mark was able to help get your initial quote sorted. We’re also really pleased to hear you were well looked after when setting the policy up as well, we’ll be sure to pass your comments on to the team, including Rhodri.

Beoordeeld met 5 van de 5 sterren

Excellent customer service advisor who…

Excellent customer service advisor who knew exactly what was needed to ensure the policy was suited to me.

14 mei 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

Thank you for the 5‑star review, Rebecca. It’s great to hear that our advisor understood exactly what was needed and helped make sure your policy was suited to you. Clear, knowledgeable service is something we really value, so we’re pleased that came across.

Beoordeeld met 5 van de 5 sterren

Everything ran smoothly and efficient

Everything ran smoothly and efficient. Nothing but good words. Thank you

13 mei 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

Thank you for your review Brandon. It’s great to hear everything ran smoothly and efficiently for you, we really appreciate the kind words.
If you need any help in the future, just let us know.

Beoordeeld met 5 van de 5 sterren

Brilliant company!

I am tree surgeon and have long struggled to find much choice when insuring my various work trucks. I have acquired a new 4 x 4 pickup truck that has several modifications with two to follow. The initial modifications are a tow bar and uprated air suspension, including updating to 3.5 ton gross vehicle weight. The ones to follow will be a conversion to a tipper with wood chip box and engine re-mapping. None of this fazed the company in the slightest. I have also been provided with an additional, future, add on premium for when the vehicle is converted in the coming months. The future engine re-mapping was included free of charge. The policy included lots of extras (legal, key cover and European cover) that would normally be charged as extras and yet the premium was incredibly competitive. Also, I spoke to two excellent call handlers in this country. No chat bot or online chat with staff. This firm was a revelation and I only hope they don’t hike further premiums as I would like to continue using them.

11 mei 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

Thank you for such a thoughtful and detailed review David. It’s really great to hear that insuring your modified pickup and planning ahead for the changes to come felt straightforward and stress‑free. We’re so pleased that nothing fazed the team and that the cover, including the added extras, worked well for you at a competitive price.
It’s especially nice to hear how much you valued speaking directly with our call handlers and having proper conversations throughout. We genuinely appreciate you choosing Brentacre and look forward to being there for you as things progress with the vehicle.

Beoordeeld met 5 van de 5 sterren

Very understanding bunch

Very understanding bunch, very responsive too! I’ve been with them for a little while now and I’ve always been able to get across what I needed fairly quickly, without much hassle, and without any increases for stuff that probably didn’t require one.

Enquiring around I can realistically get insured cheaper, but with how little hassle I have here I’d happily pay some extra (and even then it’s not so much more).

8 mei 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

We’re grateful you took the time to share your experience. Providing a smooth and reliable service that customers feel confident staying with is exactly what we aim for.
Thank you for your continued custom.

Beoordeeld met 5 van de 5 sterren

Brentacre have been brilliant for the 8…

Brentacre have been brilliant for the 8 years i have used them.

7 mei 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

Thank you for leaving a review Carl. We’re pleased to hear you’ve had a positive experience over a number of years and have continued to choose Brentacre.
We really appreciate your loyalty.

Beoordeeld met 5 van de 5 sterren

Easy and painless

7 mei 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

Thanks for sharing your experience, Adey. We’re glad everything felt straightforward and easy to arrange, as that’s something we focus on.
We appreciate you taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Tried the rest now us the best…

I now have 3 cars with Brentacre and have found they give an excellent service at a great price. I've tried the rest, now use the best

7 mei 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

Thanks for leaving a review, Martin. We’re pleased to hear you’ve had a positive experience across multiple vehicles and that the service and pricing have met expectations.
Your continued support is very much appreciated.

Beoordeeld met 5 van de 5 sterren

The go to insurer for specialist vehicles with excellent prices…

Fortunately I saw a Honda S660 forum suggesting that Brentacre were well worth contacting and the saving with Brentacre was substantial and contacting their helpful admin staff is easy compared to some of the other specialist car insurers where it took ages waiting to speak to an adviser which resulted in far more expensive alternatives.

5 mei 2026
Review zonder uitnodiging
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Antwoord van Brentacre Insurance

We really appreciate you taking the time to leave a review William. It’s good to know the service and overall experience stood out when compared to other providers.
Providing clear advice and responsive support is something we focus on, so it’s reassuring to hear that reflected in your experience.

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