Mahek was fantastic! she was so patient and explained everything in detail. She made this handover super easy. She gave clear instructions and was very helpful. Thank you so much for your excellent cu... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Mahek was a patient instructor in explaining the "ins -and outs" of the HRIS system, and all in a very time efficient way. thank you Mahek, fantastic work!
Bedrijf heeft geantwoord
Caitlin was great. She took the time to view and digest what a normal roster looks like for us, listened to our concerns or issues and how they might impact the use of the Bright systems and took us c... Toon meer
Bedrijf heeft geantwoord
The support team have been amazing through my first year of using Bright HR. This application has made rostering & payroll so much easier for me. On top of that my account manager Sam has been... Toon meer
Bedrijfsgegevens
Over Brighthr ANZ
Geschreven door het bedrijf
BrightHR is on a mission: to transform people management for small businesses by providing innovative HR and health & safety software, giving employers all the tools and support they need to manage and grow their business.
Our software lets employers manage all their HR and health & safety in one place, from their desktop and mobile app. From handling everyday HR tasks—like logging sickness, calculating holidays, creating rotas, and much more—to creating complex contracts and policy documents, BrightHR gives employers HR technology that’s easy to use, and advice that’s clear, practical, and jargon-free.
Bright also comes with two exclusive free mobile apps. PoP lets you track employee expenses and approve them with a swipe. And Blip makes it easier for you to record your staff’s work hours.
In addition, our extra support services also include 24/7 employment law advice, expert health & safety guidance, and a confidential employee wellbeing programme.
It’s no wonder thousands of small business owners trust BrightHR for all their HR needs. Join today and enjoy easier people management.
Call us on 0800 783 2806 for more info!
Contactgegevens
Level 6 / 180 Thomas St , 2000, Sydney, Australië
- AU: 1300 029 198 | NZ: 0800 675 707
- brighthr@employsure.com.au
- brighthr.com.au
4,9
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The instructor/trainer
The instructor/trainer, Mahek Mehta, provided clear and concise information with easy to follow instructions and learning tips.
10 december 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Henry,
Thank you for leaving a lovely review about your onboarding session!
It’s great to hear that Mahek took extra care to provide you with a thorough introduction to the BrightHR software!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Mahek was very bubbly and very educated…
Mahek was very bubbly and very educated on the product/system
10 december 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Elly,
Thank you for your 5-Star review!
It’s wonderful to know that you had a positive experience with your onboarding specialist Mahek in your introduction to the BrightHR software!
We pass on all feedback which helps to make our service as great as possible!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Appreciation for Mahek
I would like to express my appreciation for the exceptional support provided by our BrightHR representative Mahek, during the onboarding process. From the outset, she was organised, approachable, and consistently proactive in ensuring everything ran smoothly.
She provided clear guidance at every stage, answered questions promptly, and went above and beyond to make the transition into the role comfortable and stress-free. Her friendly manner and strong communication skills made it easy to understand expectations, policies, and next steps.
Overall, their professionalism and genuine willingness to help created a positive onboarding experience. I am grateful for their support and would highly recommend their assistance to any new business.
9 december 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Samuel,
Thank you for your kind remarks!
It’s always a pleasure to read such great reviews about our onboarding specialists and how their service has made such a positive impact on our clients.
We are glad to hear that the BrightHR software session with Mahek was well conducted, professional and helpful!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Mahek Mehta was very helpful very clear…
Mahek Mehta was very helpful very clear and a wealth of knowledge.
5 december 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Talia,
Thank you for your 5-Star review and taking the time to give us your feedback!
It’s great to hear that your training session and introduction to the BrightHR software with Mahek went so well!
We will be sure to pass your feedback on!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Stefany was amazing at setting up…
Stefany was amazing at setting up Bright HR, very thorough, personable and knowledgable. Great system we are very excited. Thank you!
11 november 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Nadia,
Thank you for your lovely 5-Star review!
It’s great to hear that our onboarding specialist Stefany was able to conduct a thorough and helpful training session of the BrightHR software!
We will be sure to pass your feedback on!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Working with Raz has provide such an…
Working with Raz has provide such an insight of what we can do to support our business, staff and provide clarity.
Highly recommended!
3 november 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Customer,
Thank you for your wonderful 5-Star review!
At BrightHR we put every effort into providing incredible support to our clients, so we’re delighted to get your positive feedback about your account manager Raz!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Raz was refreshing to deal with
Raz was refreshing to deal with. He knew his service inside and out and could provide a succinct summary that was to the point and well structured. Highly recommended.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Matt,
Thank you for leaving a lovely review about your account manager!
It’s great to hear that Raz took extra care to provide you with a thorough introduction to the BrightHR service and support!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Clear instructions and great personality
Clear instructions and great personality
28 oktober 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Gary,
Thank you for your 5-Star review!
It’s wonderful to hear that you received fantastic service from your account manager Raz!
We pass on all feedback which helps to make our service as great as possible!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Fantastic service
Fantastic service, extremely in depth overview of features and services available. I would highly recommend this product and service. Thank you
22 oktober 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Melissa,
Thank you for your kind remarks!
It’s always a pleasure to read such great reviews about our onboarding team and how their training session has assisted in making such a positive impact on our clients.
A huge amount of work goes into our software, employment relations and work health and safety support so we are grateful for the feedback!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Unethical Practices and Serious Billing Issues
Most account managers account managers here have habit of lying repeatedly. Getting anything resolved over the phone is pointless. Make sure that you insist on written communication.
After cancelling my BrightHR account (following a long delay and only after they noticed my negative Google review), Bright HR continued charging me for four months.
They promised a refund but despite sending five follow up emails in last 5 weeks, no refund has been processed so far.
Be cautious. Once they have your payment details, it’s extremely difficult to stop them from charging you.
13 oktober 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Vishal,
Thank you for taking the time to leave your feedback and for your time on the phone with our Client Relationship Manager.
BrightHR pride ourselves on quality and integrity and hold the best interest of our clients at the forefront of our service and I am glad we have come to a satisfactory outcome and that your concerns have been resolved.
If you have any queries in the future, please email us at customer.solutions@brighthr.com.au as we want to ensure that your experience with BrightHR remains positive.
Kind Regards,
The BrightHR Team
Very patient and walked me through…
Very patient and walked me through everything I needed
13 oktober 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Customer,
Thank you for your 5-Star review!
It’s wonderful to know that you had a positive experience in your BrightHR training session with our onboarding team. We pass on all feedback which helps to make our service as great as possible!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
I had a training session with Sophie…
I had a training session with Sophie Tassone today, she was extremely helpful, friendly and informative.
10 oktober 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Bree,
Thank you for your kind 5-Star review!
It’s wonderful to know you had a positive experience with Sophie in your BrightHR training session!
We pass on all feedback which helps to make our service as great as possible!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
thumbs up
Stefany was great at setting me up with the software. Looking forward to using the system.
Thanks again
10 oktober 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Nate,
Thank you for your 5-Star review!
At BrightHR we put every effort into providing customers with great service, so we’re delighted to get your positive feedback about Stefany and the onboarding session!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Excelent experience
Excelent experience! I would highly recommend for any business.
8 oktober 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Tia,
Thank you for leaving us a 5-Star review!
We are so glad to hear that your experience and support from the BrightHR team has been excellent!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
A great overview of the system
A great overview of the system, and also feel I can contact them at any time for help if required.
3 oktober 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Deb,
Thank you for your wonderful review!
At BrightHR we put every effort into providing customers with great service, so we’re delighted to get your positive feedback!
If you have any queries, please reach out to us directly at customer.solutions@brighthr.com.au and we would be more than happy to assist!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Great experience with Sofia
Sofia was fantastic when highlighting all the features of our BrightSafe software. She tailored all the information to our industry and was happy to answer any additional questions we had.
26 september 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Rachael,
Thank you for leaving a lovely review about your onboarding session!
It’s great to hear that Sofia provided you with a thorough introduction to the BrightHR software and was able to tailor the session based on your business!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Sophie explained everything really…
Sophie explained everything really well, was easy to follow, nice pace and answered all my questions.
30 september 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi BC,
Thank you for your wonderful 5-Star review!
At BrightHR we put every effort into providing customers with great service, so we’re delighted to get your positive feedback about Sophie and the onboarding session!
I will be sure to pass the feedback on!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Great communication
Great communication, all questions answered and a fantastic product
29 september 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi ALC Air Conditioning & Refrige,
Thank you for your 5-Star review and taking the time to give us your feedback!
It’s great to hear that your training session and introduction to the BrightHR software went so well!
We look forward to continuing this level of service in the years to come!
Kind Regards,
The BrightHR Team
Jordan was very informative and with…
Jordan was very informative and with him I was able to understand all the functions very well.
26 september 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Pooja,
Thank you for leaving a lovely review about your onboarding session!
It’s great to hear that Jordan took extra care to ensure that the introduction to the BrightHR software was informative and helpful!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
Sophie was easy to understand and very…
Sophie was easy to understand and very helpful
19 september 2025
Review zonder uitnodiging
Antwoord van Brighthr ANZ
Hi Jessica,
Thank you for leaving a lovely review about your onboarding session!
It’s great to hear that Sophie provided you with an easy to understand introduction to the BrightHR software!
All feedback is gratefully received!
We look forward to working with you for the years to come!
Kind Regards,
The BrightHR Team
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