Immediate transfers can take hours to be credited. Otherwise excellent. Nice cashback (0.5%, occasionally 1%). Update (03/29/2026): Ordered something on Amazon.es. Paid with Brighty. Payment ref... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I recently started using Brighty, and so far I'm happy with everything. Automatic account opening didn't work, but support was quick to help. I topped up my account with USDC, and the funds arrived in... Toon meer
Bedrijf heeft geantwoord
I’ve had a very positive experience using Brighty so far. The app is intuitive and easy to use, even for someone managing multiple currencies and investments. I especially appreciate the wide range... Toon meer
Bedrijf heeft geantwoord
I've been using this crypto card for a while now, and it's by far the best in Europe. The app is beautifully designed and very intuitive, without any unnecessary features. I heard about accounts b... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Digital banking you trust, for your money & crypto Spend, save and make money from the convenience of one single app. Fiat or cryptocurrencies - whenever, wherever. It's that simple.
Contactgegevens
Litouwen
- support@brighty.app
- brighty.app
3,2
Gemiddeld
78 reviews
Heeft 84% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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The best app for the word
30 maart 2026
Antwoord van Brighty App
Dear Violeta-Elena,
We are delighted to hear that you are enjoying the app and are very happy to assist you. Your feedback encourages us to continue working hard to provide the best possible experience for our customers.
Kind regards,
Brighty Team
great job….
28 maart 2026
Antwoord van Brighty App
Dear Gheorghe-Andrei,
Thank you for your feedback!
We are always happy to support our customers and strive to provide the best possible service at all times.
Thank you for choosing Brighty.
Kind regards,
Brighty Team
Antwoord van Brighty App
Gentile Francesca,
Abbiamo verificato il tuo account e possiamo confermare che il premio di 10 USDC è stato accreditato il 28 marzo e successivamente prelevato da te il 1 aprile verso un altro account.
Se qualcosa non ti torna, contattaci pure - saremo felici di verificare insieme.
Cordiali saluti,
Team Brighty
Shady business with dishonest practices and unreliable service
Immediate transfers can take hours to be credited. Otherwise excellent. Nice cashback (0.5%, occasionally 1%).
Update (03/29/2026): Ordered something on Amazon.es. Paid with Brighty. Payment refused due to "insufficient funds" despite having enough funds. Topped up my account. Paid. They used PLN instead of EUR and charged €1.4 "card payment international fee". Immediatelly cancelled the order. They charged another €1.38 "card payment international fee".
Update (04/07/2026): Couldn't pre-order something because my Visa card didn't work. Had to wait ~48 hours for resolution. Brighty admitted the issue but refused any responsibility, provided no timeline, and suggested I use a Mastercard card I don't have.
26 maart 2026
Review zonder uitnodiging
Antwoord van Brighty App
Hello, Filipe!
Thanks for your detailed feedback - we really appreciate you taking the time to share your experience.
We’re sorry for the inconvenience you faced, particularly with the Visa card issue. During that time, there was a temporary technical disruption affecting Visa payments, and while our team worked to resolve it as quickly as possible, we understand the impact it had on your purchase.
As an alternative, we offered the option to issue a Mastercard, which is available free of charge within the app and was not affected by this issue. We did our best to provide a workaround under the circumstances, though we understand this may not have fully met your expectations at the time.
Your feedback regarding communication and timing is noted, we’ll continue working to improve in these areas.
We’re glad to hear you otherwise value the product and features, and we hope to provide a smoother experience going forward.
Warm regards,
Brighty Team
I’ve had a very positive experience…
I’ve had a very positive experience using Brighty so far. The app is intuitive and easy to use, even for someone managing multiple currencies and investments. I especially appreciate the wide range of supported currencies and the flexibility between crypto and fiat.
Customer support has been responsive and helpful, which is very important when dealing with financial services. I also find the investment tools interesting and innovative, it’s great to see new solutions being developed in the fintech space.
I’m looking forward to seeing how Brighty continues to evolve and expand its features in the future.
23 februari 2026
Review zonder uitnodiging
Antwoord van Brighty App
Dear Natalia,
Thank you for your thoughtful feedback - it means a lot to us!
We’re glad to hear that you’re enjoying the app and finding value in both our features and support. We’ll keep working to make Brighty even better as we grow.
Warm regards,
Brighty Team
C'est la première fois que je me sers…
C'est la première fois que je me sers d'une application de ce genre. Je ne pensais pas que cela serait aussi facile à prendre en main.
7 februari 2026
Antwoord van Brighty App
Bonjour Abélard Camille,
Nous sommes ravis que vous trouviez notre application facile à utiliser ! Merci pour votre retour et d’utiliser Brighty.
Nida, Responsable de la réussite client
Antwoord van Brighty App
Kedves Zsuzsanna!
Örülök, hogy megbízhatónak találja az alkalmazásunkat – reméljük, hogy mi is azok leszünk!
Köszönjük a visszajelzését!
Nida
Ügyfélkapcsolati vezető
Antwoord van Brighty App
Hi Tiiu Järviste,
Thank you so much for your positive feedback, we're happy to see you find our App useful!
All the best
Nida
Head of Customer Success
I give a 4 stars due to issues with…
I give a 4 stars due to issues with VISA cards. My opinion was slowly changing from 1 star up to 4 stars. There's improvements. Generally I'm satisfied.
30 november 2025
Antwoord van Brighty App
Hi Alexander,
Thank you so much for your feedback and I'm happy to hear that your opinion is changing for the better. We're working to have VISA up and running, hopefully very soon!
Thank you again
Nida
Head of Customer Success
IT'S A SCAM !
First, the app says you'll get 10$ free. They say the only steps you have to complete is to verify your identity and you'll get 10$. It's a total scam. When you verify your identity you get nothing, literally. And also, they say you can invite friends to get 10$ for each friend and it's a scam too. After verification it only says "you can't invite friends now".
And as you can see by the reviews, they also scam money you try to deposit (probably on big quantities).
5 februari 2026
Review zonder uitnodiging
Antwoord van Brighty App
Hi there,
Thank you for your feedback! You are completely correct that we have a promotional campaign which requires you to register to our App to receive free 10 USDC. This amount is automatically added to your cashback balance in the App "Rewards" section. Please check - you should find it there!
If it's still not visible, please reach out to our support team at support@brighty.app and we'll do our best to assist you in this case.
Additionally, I want to mention that we do not have any referral campaigns for friend invitations nor it was promoted anywhere by us. If you could share where you have found this misleading information, we'd be glad to clarify the situation.
I hope this explanation helps as we're trying to do our best to resolve any customer issues!
And once again - please reach out to our customer support team via chat or support@brighty.app, we'll be happy to resolve any issues you may have.
Best regards
Nida from Brighty
Det er en ren vits
Jeg overførte 10.000 € den 16. december, og siden da har pengene været fastlåst. To måneder uden nogen som helst reaktion fra Brighty. Nu er overførslen annulleret, og jeg har stadig ikke fået mine penge.
Jeg brugte tjenesten i et stykke tid, og alt fungerede fint. Selv når jeg havde et problem, hjalp supporten mig med det samme. Nogle af mine venner bruger også tjenesten, men de har aldrig oplevet en sådan situation! Jeg fortalte dem om det, og de er allerede holdt op med at bruge deres service, fordi den måde, de behandler deres kunder på, er uacceptabel – de undgår at hjælpe mig eller gøre noget som helst.
Jeg har kontaktet supporten igen og igen, og alt, hvad jeg får, er det samme ubrugelige svar: »Vi undersøger sagen.« Det er en ren vits.
16 december 2025
Review zonder uitnodiging
Antwoord van Brighty App
Hello dear Bent,
Thank you for your review and I apologize for the frustrating experience you had with our App. As you are aware, the situation was resolved and the funds of 10.000 € were returned to your bank account.
The resolution took way longer than intended and than we aim for. I'm sorry you've been kept waiting for such a long time and we're doing our best to analyze the situation to prevent anything like that happening in the future.
Thank you for your patience in this case.
All the best
Nida
Head of Customer Success
Bloque mon argent avec son message des quon se connecte
Les gens qui ont ete bloquer leur argent ecrivez moi v74thonon outlook.fr , je vous aiderai a porter partie civile avec moi au trubunal je suis juriste.
Malgre que j ai ecrit par chat le 30/01/26 car brighty m a bloquer mon argent qui se trouve dans mon cpte wallet de brighty, il dit je dois lui repondre a ses 10 questions sauf qu il y a une question hors la loi fr a savoir il veut je lui montre mes 6 derniers releves bancaire. Seul le juge, le servicr fiscal demandent des cas particuliers seulement ou des banques demandent si on emprunte largent et que le solde des 3 derniers mois. Brighty abuse. Je conteste cet abus et je le met en demeure 4 jours ouvrer de me rendre mon argent sinon je porterai plainte au procureur de la republique pour abus d autorite, de minterdire de rapatrier mon argent avec de fortes dommages et interet. Si jene lui repond pas a ses questions il ne peut que restituer mon argent ce qui nest pas le cas en mettant un grand message pour mempecher de rapatrier mon argent. Cest du vol ca. Il n a pas le droit de bloquer mon argent. Il pretexte que je dois lui repondre or je ne suis pas obliger de repondre a 1 question hors la loi et il na pas le droit de bloquer mon argent. Cette affaire sera suivi de pres. Je suis juriste. Il prend des clients pour qui ? Mon argent sort de ma banque Fr cest legal il veut se sustituer au juge ? A fuir brighty. Il sait qui jr suis mon initiale HN. Je vous connais vous parlez a chaque fois votre position comme un dialogue de sourd donc seul le tribunal tranchera. On ne peut pas discuter avec brighty, il parle comme un robot meme si on lexplique
31 januari 2026
Review zonder uitnodiging
Antwoord van Brighty App
Hello dear customer,
I'm sorry you had an unpleasant experience with our services and I'm happy to clarify the situation.
We are doing our very best to prevent any scams or unauthorized activity from happening, especially for senior customers. Due to this very reason, when we inspect suspicious activity, we request additional information to make sure that everything is done legally and with the full knowledge and understanding of the customer.
That is the reason we requested additional information about the transactions in your case on January 29th. Since the response was negative, the money were returned to your provided bank account 2 working days later - on February 2nd.
All documentation was provided privately and we are more than happy to answer any additional concerns if needed.
Once again I'm sorry about the frustration caused and should you have any additional requests that you'd like to be answered, do not hesitate to reach out to our support team again.
Best regards,
Brighty Team
I lost 5.000 USD
This is unthinkable and looks like a scam!
I lost 5.000 USD when I tried to transfer it to my Brighy account. Brighty support has been silent for 20 days, despite being online. They froze my account without any explanation! They just asked me for documents and I provided them the same day, but they are silent.
If you also want to lose all your savings, you can open a Brighty account. Give me my money back!
My name - Andrea Benitez Cuesta
31 december 2025
Review zonder uitnodiging
Antwoord van Brighty App
Hi Andrea,
I apologize for the late reply, however I'm glad to share that as we communicated privately, your case was resolved and the funds from your account were refunded to your provided destination.
I'm sorry that the resolution took so long, we're learning to make sure situations like this won't repeat in the future.
Thank you for understanding!
Brighty.app claims that their customer…
Brighty.app claims that their customer service is available 24/7, but this is not true. On 24 December 2025, I made a USDC transfer which, according to them, was blocked by their system. Since that day, no one has responded to any of the messages I have sent. Be wary of them, they are not reliable.
24 december 2025
Review zonder uitnodiging
Antwoord van Brighty App
Dear Gabriele,
We apologize for any inconvenience you experienced. Due to the holiday season and an exceptionally high volume of requests, response times can sometimes be longer than usual.
Please note that our team worked diligently over the holidays, and your USDC transfer was successfully completed on the same day it was initiated. We regret any confusion or concern caused by the delay in communication and appreciate your understanding.
Thank you for your feedback, as it helps us continue improving our service.
Best regards,
The Brighty Team
Aplicația este actualizată la o…
Aplicația este actualizată la o frecvență moderată, iar fiecare actualizare va optimiza funcțiile și va remedia problemele. Mai mult, pachetul de actualizare este foarte mic și nu va ocupa prea multă memorie pe telefonul mobil.
14 oktober 2025
Review zonder uitnodiging
I am extremely disappointed with this…
I am extremely disappointed with this exchanger. My funds have been stuck for an unreasonable amount of time, and they still won’t allow me to withdraw my own money. The amount involved is under €1,000, yet they keep demanding unnecessary documents like my bank account statement to prove the source of funds, which feels completely excessive and unjustified for such a small transaction.
Their communication has been slow and unhelpful, and I feel like I’m being given the runaround instead of a real solution. This has been a frustrating and stressful experience, and I cannot recommend this service to anyone who values transparency and timely access to their funds.
5 december 2025
Review zonder uitnodiging
Antwoord van Brighty App
Dear Steingrim,
Thank you for sharing your feedback. We regret to hear about the frustration you experienced and understand the importance of timely access to your funds.
Please be assured that all actions we take regarding accounts and transactions are part of a thorough compliance review and are fully aligned with regulatory requirements. At no point are funds being withheld and all requested documentation is necessary to verify information and ensure full compliance with financial regulations.
Upon reviewing your case, we note that our team has been responsive and provided guidance at each step to assist you with the required processes. While we understand that some document requests may feel inconvenient, they are standard procedures to maintain the security and legality of all transactions.
We remain committed to transparency, compliance, and assisting our clients throughout the process, and we appreciate your understanding in this matter. If you have any further questions or need clarification, please do not hesitate to contact our support team via support@brighty.app
Warm regards,
Brighty Team
Brighty makes it easy to trade digital…
Brighty makes it easy to trade digital assets, offering both manual buying and selling as well as full API integration. For experienced traders, automated strategies can boost efficiency and help capture market movements more quickly.
17 november 2025
Review zonder uitnodiging
So far so good!
Really like the service, app is minimalistic and conditions are pretty good especially if you intend to use savings options. Support is responsive and generally helpful
11 november 2025
I consulted customer service about tax…
I consulted customer service about tax incentives and they provided detailed policy documents and application guidelines. Professional service helped me save a lot of taxes.
12 november 2025
good app and fintech
I recently started using Brighty, and so far I'm happy with everything. Automatic account opening didn't work, but support was quick to help. I topped up my account with USDC, and the funds arrived instantly. The USDC-EUR exchange fee is small, but I'd like it to be free. I'd also like to see no fee for SEPA withdrawals, or at least 1 euro instead of 3. Otherwise, everything is fine so far.
27 oktober 2025
Antwoord van Brighty App
Dear Customer,
Thank you very much for taking the time to share your experience with Brighty! We are pleased to hear that you are enjoying our platform and that our support team was able to assist you promptly when needed.
We greatly appreciate your feedback regarding the USDC-EUR exchange fee and SEPA withdrawal fees. Your suggestions are important to us, and we will carefully consider them as we continue to enhance our services.
It is wonderful to know that your funds arrived instantly and that, overall, your experience has been positive. Please know that our support team is always available should you have any questions or require assistance.
Warm regards,
Brighty Team
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