Brisk Shirts Reviews 

73
•
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

4 shirts ordered, fit in body differed on all 4. All collars were uncomfortably tight, French cuffs almost impossible to close. Requested return 8 days ago, no response as yet, will proceed with c... Toon meer

Beoordeeld met 1 van de 5 sterren

Took 2 months all to receive 3 shirts all if which fit completely different. I entered my measurements exactly for each shirt. When I say fit differently I meant vastly different. Sleeves either were... Toon meer

Beoordeeld met 5 van de 5 sterren

I’m type of person that does not write reviews much, but this time i had to because the customer service the Briskshirts have is beyond expectations plus the great quality of their shirts. So far over... Toon meer

Bedrijfsgegevens

  1. Herenmode

Geschreven door het bedrijf

An E-commerce driven apparel brand with on demand manufacturing. Easy, fast and reliable.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

73 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Reageert doorgaans pas na meer dan 1 maand

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3,6

Alle reviews

(73)

14 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Customer service is abysmal

Customer service is abysmal. I ordered a size that was a half inch larger to allow for a sizing difference, however the shirt was still tight in the neck. I asked for a larger size for two of the shirts and to return the third one which felt thin and cheap. The response was for me to send a picture of myself with the shirt on so they can "analyze the fit and recommend the best solution". This was unacceptable to me because this implies that I don't know how something is supposed to fit. I've had custom shirts made by other tailors with the same neck size that fit just fine. What if they decided that the picture looked like a good fit and they didn't want to do the exchange/refund? Also, I saw nothing in there return policy indicating that this was a condition of a return or exchange. I didn't like where this was headed and would be losing time for the window to return the product. There is no number to call so time was of the essence because of only being able to communicate via email. So I returned the shirts to the Newport Beach address with a letter expressing my wishes. I'll see what happens.

1 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Second Time Was the Charm

Ordering clothing online comes with implicit risk. In the case of my first Brisk order, I selected a custom tailored shirt with a rounded Club collar (Medium point) and a Modern silhouette (described as appropriate for people with a flat stomach). Despite making several queries before placing my order, I was disappointed with the shirt. The collar was at least an inch longer than I expected. The waist billowed five inches beyond my midriff. Brisk representatives said they’d be happy to remake the shirt with a Low Point collar and a Slim waist at no charge. But I would have to pay shipping. This is when I discovered that, although Brisk has an address in Newport Beach, California, its shirts are manufactured in Lahore, Pakistan. The cheapest shipping from the U.S. was more than the original shirt. I considered abandoning the shirt project. But after a few more email conversations with customer service, Brisk kindly agreed to ship me a new shirt at its expense. The re=made shirt is entirely to my satisfaction. The workmanship is beautiful. Now that I’ve established my measurements, I look forward to ordering more shirts from Brisk, whose staff was exceptionally responsive.

19 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Shirts

Great Shirts, the slim fit in 15.5 fits me like a glove. Great construction, patterns, and colors you wouldn’t find anywhere else. I have been looking for shirts like these for a while now. It takes 2-3 weeks to get your custom order but it’s totally worth the wait

14 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great shirts & great customer service

Brisk shirts are fitting and comfortable. I truly appreciate how Brisk worked with me when I needed exchange. The process went well and I got my shirts
I truly would continue to shop shirts on Brisks.
Thanks Brisks.

22 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great shirts and I love the fact i can…

Great shirts and I love the fact i can do neck size to my custom sleeve length with no extra charge as other companies do. I have ordered 2 already and already got a third in process! Thank you Brisk!

12 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Dress Shirt Vet adopts Brisk shirts!

I wore Nordstrom Classics, and JW Nordstrom dress shirts for years and years. I'm 55 years old and have worn dress shirts to work every day. My new Brisk dress shirts with cutaway collars are incredible! While, I still would prefer a firmer placard, the shirt itself is some of the best quality I've ever seen!

1 november 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Late, small and wrinkled

Order was a month late.
Sleeve size was too short, not according to my order
The shirts I ordered wrinkle like crazy in the wash, not "wrinkle free" as advertised.

14 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor customer service

I was a regular customer but i have given up on them now due to their poor customer service. They never deliver in time and make lame excuses. Average shipment is 20-25 days against their claim of 8 working days.

12 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The worst experience ever and poor…

The worst experience ever and poor customer service completely awful. I think it’s a home business with no organization. It’s going on a month & still no product with no tracking information. If I didn’t know any better I would think it’s a fraud. I have already notified my bank and doing the same to the FTC. People save your money & time because the small discount is not worth the headache.

30 juli 2023
Review zonder uitnodiging
Logo Brisk Shirts

Antwoord van Brisk Shirts

Hello sir,
Please note that we take 12-15 working days for shipments of orders as specified on our website: https://www.briskshirts.com/pages/shipping-remakes-returns but we’re taking a little longer due to a very high order influx.
We’re working relentlessly to ship all orders at earliest.
Your order was placed on 07/18/23 and will be delivered within this week.
Your patience is highly appreciated.
Thanks,
www.briskshirts.com

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