We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I had urgent need of some face masks when my husband caught covid. I paid extra for the 48 hour delivery and the masks arrived a month later.

Beoordeeld met 5 van de 5 sterren

Delighted with my purchase. The 4 layer masks fit well and are soft and comfortable to wear. No foggy glasses or feeling stifled as with so many others - even with wearing for more than 4 hours in a h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Surgical grade disposable face masks. wanted to buy from a UK manufacturer not China. The face masks are lightweight, soft and comfortable to wear all day.They were a bit more expensive than all the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Very disappointed. After buying regularly over pandemic we had a bad batch with strings coming off when putting masks on. phone calls not answered and email not replied to. Sad to leave British compan... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Medische apparatuur fabrikant

Geschreven door het bedrijf

Most Medical/ Surgical masks on the market in the UK are imported, are of low quality and have a huge negative ecological impact on the environment. At Bristol Mask, we are proud to manufacture locally for the Medical industry, Businesses and individuals with high-quality affordable masks. We keep you safe


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

370 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,1

Alle reviews

(370)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Arrived promptly.

Arrived promptly. Face masks were just what we wanted. Thanks

5 oktober 2022
Logo Bristol Mask

Antwoord van Bristol Mask

Hello Joyce,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Beoordeeld met 5 van de 5 sterren

OK Bristol Mask addressed the problem…

OK Bristol Mask addressed the problem very quickly after my review and have promised to send replacement masks. Thank you.

4 oktober 2022
Review zonder uitnodiging
Logo Bristol Mask

Antwoord van Bristol Mask

Hello Dee,

We thank you for giving us a chance to make things right.

Bristol Mask
Customer Support

Beoordeeld met 5 van de 5 sterren
Logo Bristol Mask

Antwoord van Bristol Mask

Hello John,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Beoordeeld met 5 van de 5 sterren

1st class!

1st class product and experience from a 1st class business - Thank you!

30 september 2022
Logo Bristol Mask

Antwoord van Bristol Mask

Hello Mr. A. G. Soutar!

Thanks for the awesome review! Reviews like yours make our day because it makes all the hard work worthwhile!

Thank you for choosing Bristol Mask. We look forward to doing business with you again!

Bristol Mask
Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent masks made in UK…

Always buy these for my clinically vulnerable husband.

14 september 2022
Logo Bristol Mask

Antwoord van Bristol Mask

Hello Wendy & John,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Beoordeeld met 5 van de 5 sterren

Speedy service. Good Product.

Bought these before and pleased with them so reordered. Especially good to be able to buy British and support our businesses.

6 september 2022
Logo Bristol Mask

Antwoord van Bristol Mask

Hi Ann,

Thank you for leaving a 5-Stars review. We continuously strive to serve you better.

We are glad that we met your needs.

Looking forward to serving you in the future!

Bristol Mask
Customer Support

Beoordeeld met 5 van de 5 sterren

Good Masks

This is the second lot of masks and they are as good as the first. Well made and comfortable. Will continue to use as I still wear a mask when in shops.

7 september 2022
Logo Bristol Mask

Antwoord van Bristol Mask

Hello Jean,

Thank you for your 5-star review. And we are glad to have met your needs.

Customer Support
Bristol Mask

Beoordeeld met 5 van de 5 sterren

Masks arrived in good time and are of…

Masks arrived in good time and are of high quality and good value

2 september 2022
Logo Bristol Mask

Antwoord van Bristol Mask

Hello Pam,

Thank you so much for taking the time to leave your feedback. We really appreciate your business. Please send us an email thru our Customer Support if you have further questions and concerns..

Bristol Mask
Customer Support

Beoordeeld met 1 van de 5 sterren

The first two masks' holding ties just…

The first two masks' holding ties just snapped off before use... Worse than the cheapest products of similar design...
Disappointed......!

30 augustus 2022
Logo Bristol Mask

Antwoord van Bristol Mask

Hello Maveneka,

We apologize that some of the masks from the order you received have faulty earloops.

Please also send us the photo of the box with the Lot number to customerservice@bristolmask.com Rest assured that we will investigate and send you a replacement if needed and resort to the best measures to avoid this from happening again.

Thank you!

Bristol Mask
Customer Support

Beoordeeld met 5 van de 5 sterren

Very good service from this company

Excellent service from this company dealt with my order promptly and value for money

13 augustus 2022
Logo Bristol Mask

Antwoord van Bristol Mask

Hello Susannah,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Bristol Mask
Customer Support

Beoordeeld met 3 van de 5 sterren

Insecure elastic loops.

The only problem is that the elastic loops come away from the mask itself. This sometimes happens even whilst I am just putting on a new mask. So that mask gets wasted. Could the loops be fastened more securely to the mask?
Otherwise the masks are good.

10 augustus 2022
Logo Bristol Mask

Antwoord van Bristol Mask

Hello Maureen,

Thank you so much for your feedback! Our quality team is doing its best to have this fixed. Please send us an email with a photo of the box to get this resolved.

Have a great day!

Bristol Mask
Customer Support

Beoordeeld met 5 van de 5 sterren

Comfortable

Comfortable, well fitting masks that were delivered very quickly.

4 augustus 2022
Logo Bristol Mask

Antwoord van Bristol Mask

Hello Rod,

We are so grateful for your kind words. Thanks for sharing your review with us and the community

Bristol Mask
Customer Support

Beoordeeld met 5 van de 5 sterren

Buy British not Chinese. .

Quality and service as usual

2 augustus 2022
Logo Bristol Mask

Antwoord van Bristol Mask

Hello Richard,

Thank you for the great review! We are happy to meet your every expectation and provide customer satisfaction.

Looking forward to doing business with you again in the future. Thank you for choosing Bristol Mask!

Customer Support
Bristol Mask

Beoordeeld met 5 van de 5 sterren

I have ordered before from this company…

I have ordered before from this company and find them to be very efficient and reasonably priced

2 augustus 2022
Logo Bristol Mask

Antwoord van Bristol Mask

Hello Sheila,

Thank you for the great review! We are happy to meet your every expectation and provide customer satisfaction.

Looking forward to doing business with you again in the future. Thank you for choosing Bristol Mask!

Bristol Mask
Customer Support

Beoordeeld met 5 van de 5 sterren

I love these masks they’re great for…

I love these masks they’re great for glasses wearers, very soft and roomy too! I always purchase them!!
I did have a dodgy box last time and they kept breaking tho so hoping this times purchase don’t do the same!! All in all even with the breaks they can be tied and I still prefer them to any o have tried previously!!

1 augustus 2022
Logo Bristol Mask

Antwoord van Bristol Mask

Hi Karen,

Thanks for the awesome review! Reviews like yours make our day because it makes all the hard work worthwhile!

Thank you for choosing Bristol Mask. We look forward to doing business with you again!

Bristol Mask
Customer Support

Beoordeeld met 5 van de 5 sterren

Second order for high quality Masks

Second order for high quality Masks - these are some of the best available in my opinion.

19 juli 2022
Logo Bristol Mask

Antwoord van Bristol Mask

Hi Malcolm,

Thank you for the great review! We are happy to meet your every expectation and provide customer satisfaction.

Looking forward to doing business with you again in the future. Thank you for choosing Bristol Mask!

Regards,
Arnold

Beoordeeld met 5 van de 5 sterren

Very happy with the masks and prompt…

Very happy with the masks and prompt delivery.

19 juli 2022
Logo Bristol Mask

Antwoord van Bristol Mask

Hi Paul,

Thanks for the awesome review! Reviews like yours make our day because it makes all the hard work worthwhile!

Thank you for choosing Bristol Mask. We look forward to doing business with you again!

Regards,
Arnold

Beoordeeld met 5 van de 5 sterren

Good price and quality

Good price and quality, delivered on time in good condition.
Excellent Customer Service, a beacon of competence in a sea of online stupidity.

6 juli 2022
Logo Bristol Mask

Antwoord van Bristol Mask

Hi Kim,

Thank you for taking the time to leave your feedback. We are pleased to know that our product meets your expectations.

Looking forward to doing business with you again in the future. Thank you for choosing Bristol Mask!

Regards,
Rechell
Bristol Mask Customer Support

Beoordeeld met 5 van de 5 sterren

Masks

Masks arrived promptly and are as as advertised. Very comfortable to wear.

5 juli 2022
Logo Bristol Mask

Antwoord van Bristol Mask

Hi Rosemary,

Thanks for the awesome review! Reviews like yours make our day because it makes all the hard work worthwhile!

Thank you for choosing Bristol Mask. We look forward to doing business with you again!

Regards,
Arnold

Beoordeeld met 4 van de 5 sterren

Returning customer so I knew that…

Returning customer so I knew that quality of product was going to be excellent. Order process was easy as usual and delivery was fast. The only reason not to award 5 stars is that my preferred colour was out of stock and customer service couldn’t advise next availability.

4 juli 2022
Logo Bristol Mask

Antwoord van Bristol Mask

Hi Henry,

Thank you for sharing your review.

We appreciate and value your feedback here at Bristol Mask. It helps us to improve.

Thank you for shopping and we look forward to doing business with you again.

Regards,
Arnold

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer