Brilliant service and fast shipping I have to give the biggest shout out to Adam at customer service , he went above and beyond to help me find the right colour and kept in contact daily to let m... Toon meer
Britishbedco
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Lees wat reviewers zeggen
Ordered a bed, forgot to change the headboard height, called up after order, they changed it instantly and let me pay the extra as cash on delivery. Delivered in 8 days & even left it outside for me w... Toon meer
Ordered the Duxiana Luxury Bed, looks absolutely nothing like the photo. It’s a completely different headboard. The headboard also comes in half leaving a giant divide in the middle which looks... Toon meer
Bedrijf heeft geantwoord
This company service and communication is beyond words. They delivered not only late but delivered a cream bed that looked second hand and marked with blue marks. I communicated my unhappiness and the... Toon meer
Schending van onze richtlijnen
Cannot fault this company at all
Cannot fault this company at all. The bed was delivered on the day they said. My wife measured wrongly for the headboard and although it fitted it wasn’t what we wanted we phoned and asked for a replacement and it was delivered no charge with no fuss. Cannot fault customer service
Lovely bed
Delivery arrived a little later than expected, however the bed is super comfy
Such a lovely bed for the price
Such a lovely bed for the price.
Good quality, my daughter is over the moon with her new bed.
Fast delivery.
Fantastic!
Fantastic!!
I ordered without reading any reviews. I’m pleased I did because if I had read them before I may not have ordered but honestly, I cannot recommend enough!
I ordered on a Friday, I was contacted the following Thursday to let me know delivery would be between 4pm-7pm the following day , then at 4:10pm on the Friday, the delivery driver called me to say he was about 25 minutes away.
He was bang on time, got everything off the truck and into my garage where I was storing while waiting for my house to complete.
The bed itself is fantastic, I built it myself. (I’m proud of me)
I went for a king size ottoman bed with a large headboard, the sienna mattress and a matching ottoman. So much storage!
The sienna mattress is a little firm for me but I have just put a mattress topper on it and it’s perfect!
Highly recommend! Thank you
Order our bed and received within a…
Order our bed and received within a couple of days came as expected kept updated all through delivery great service
The bed was delivered
The bed was delivered, with black marks on the corners, a few small tears and the brackets didn't line up.....oh and lets not forget the lack of padding to cover the mdf frame.
So all in all its complete rubbish.
I complained so they sent me out another headboard which was even worse.
The only consolation (but I still have a cheap and nasty bedframe until I find a new one) was that I was refunded £80.
So I would advise anyone looking for a nice bed not to bother with The British Bed Company.
After reading a lot of comments
After reading a lot of comments, I risked a purchase. I returned the first bed and sent them a message, I got my refund almost immediately. I then bought another one which was delivered as scheduled. I changed the delivery address at a very late hour and the driver was nice enough to take it to the new address. He helped with dropping it off. I had an issue with the set up and I reached out to them, and I got a link to watch a well explained video on YouTube and that was very helpful. I guess I was just lucky after all😀
Outstanding service from beginning to…
Outstanding service from beginning to end. Don’t pay attention to the negative reviews.
Britishbedco were fantastic to deal with throughout the whole process.
We started by ordering some fabric samples, which I’m really glad we did, as the materials can look completely different in person compared to photos.
We ultimately chose a Super King Ottoman bed with an oversized headboard. It arrived exactly as ordered and was very straightforward to assemble.
A special thank you to the delivery driver, who kept us updated and even helped carry the bed to the room we wanted it in.
Really impressed – thank you for the excellent service!
Really good bed well worth the price
Really good bed well worth the price
Ottoman bed with 70’ headboard
Ordering the bed was straightforward and delivery went well communicated well with me . The bed arrived in separate bits with no instructions however manage to work out how to put bed together without them though would have been helpful to have them. Very pleased with my choice of bed also very sturdy
New beds
I’ve just put all 3 beds up that I’ve brought from this company due to a house reservation. All beds were ok. The black one being the best. Good communication even though I did have to look for the number for a while but they called straight back. My only downfall is they don’t take the old beds away, put together or take up the stairs even though I said I had back issues and they just send one delivery man that was smaller than my son and was struggling to the point of me helping him. There’s quite a few things that could be put right with the company and it could be really good. My only other downfall is the wood slates were rough and gave me a splinter. I’m not sure I’d buy again due to complications. Luckily the builders are still here to help 🙈
Really great bed
Really great bed. Delivery was quick, all the parts supplied, have literally had zero issues with it!
Great bed
Great bed, it is solid and was easy to build. Communication was good between customer service when needed. Thank you
Bed is nice but came with no…
Bed is nice but came with no instructions
Was a little nervous when ordering…
Was a little nervous when ordering however very pleasantly surprised by the bed. Great quality & sturdy. My daughter loves it and I’m considering buying another one.
I ordered 3 beds all beds delivered on…
I ordered 3 beds all beds delivered on time and im very happy with my orders delivery driver turned up on time and I helped him carry my beds into house as he was on his own. All.in all im very happy with my purchases.
I love the bed ⭐️😮💨
I love the bed ⭐️😮💨
I couldn’t find the manual to set up the bed when I first got it but luckily someone I know knew how to install it. That’s the only negative thing I’ll say but apart from that I’m in love with the bed 🫶🏽
Prompt delivery
Prompt delivery, courteous driver. Bed fabulous as described. Easy to assemble. Ordered another bed for granddaughter. Highly recommend.
I had a great experience with…
I had a great experience with Britishbedco from how simple it was to order and pay and how good the delivery was and I live about 20 miles west of Aberdeen, the quality of the bed is excellent and it looks lovely would definitely recommend to anyone.
Don’t buy anything from this company…
Don’t buy anything from this company paid for a bed and never received it or had any communication from them avoid at all costs!!
You have been warned
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