British Cravings Reviews 

Cannot believe how fast delivery was, even though my part of northeastern pennsylvania was experiencing major weather disruptions. Food was fresh and tasty, a true reminder of home.

I was under the impression that the pie cost $10, but I ended up being billed $64 due to an unreasonable shipping charge. I'm requesting a refund.

Today, DHL sent me an email informing me about my package being delivered. Right after, British Cravings notified me via email that the delivery would actually occur the following day. Trying to clarify, I reached out to British Cravings to find out the accurate delivery date. Unfortunately, I encountered a very unhelpful and impolite customer service team. My simple request was just to confirm a single delivery date to ensure I could be available. After this experience, I have decided not to engage with such unprofessional and discourteous representatives again.

Just what I wanted!

I heard it a $10 pie and was charged $64 for it. You added on a ridiculous shipping fee. I want a refund.

Unbelievably fast shipping- tasty and arrived in perfect condition - was very impressed and happy - thanks kindly!

When DHL and customs informed me of a charge nearly double the cost of my purchased items, I contacted customer support for assistance. They assured me that all duties and fees are covered on their side and requested the necessary paperwork. Once I sent the documents, they promptly resolved the issue. My package arrived the following day without any additional costs. I was thoroughly impressed by their responsiveness and the high quality of the delivered products.

We are British expats in the US and are new customers with British Cravings, having previously purchased our British treats from one of their competitors, BritSuperStore. We were extremely satisfied with our purchase experience with British Cravings. They offer free shipping above a certain order amount, which makes their overall prices very competitive. The customer service is first-rate - very professional and responsive. They were able to source special items for us that were not on their website, which we very much appreciated. The one issue we experienced was that the shipping speed was slower than expected; however, this was out of the company's hands and they promised to make things right if any of our items were spoiled, which thankfully they were not. Overall, we were very satisfied and will definitely be repeat customers.

Nem érkezett meg az egyik tétel a rendelésemből sajnos, az M&S Shortbread Light up House Tin.

Great products and choice. Great to be able to get the things we miss from home. Delivery was quick.

Great product. Prompt delivery and good seller.

I had an issue with dhl and customs advising me that a fee was payable. This fee was nearly twice the value of the goods ordered. I emailed customer services and they told me that all taxes and fees are paid at their end. They asked me to send all the relevant documentation over and they sorted the matter straight away. I had the package delivered the next day with nothing to pay. I was very impressed with the after sales service and the quality of goods delivered

I received an email from DHL delivery to say that my delivery was happening today. Just afterwards, I received an email from British cravings saying that me delivery would be tomorrow. I emailed British Cravings to ask which was correct, and ended up exchanging emails with their extremely rude customer services department. I had only suggested that they make sure that I only have 1 date to stay at home for. I will not be dealing with such rude, and incompetent people again.

Delivery was quick and great care was taken to ensure contents were packaged carefully.

I never received my order. The tracking info says it’s undeliverable and being disposed of. So I paid and never got it.

Excellent. Very fast service.

another great experience with British cravings