Brookdale Senior Living Reviews 

Pitiful, disgusting, money hungry company. If you have thousands of $, you’re good to go. If you are a common, hard working individual, forget it, you don't qualify. They know it too. In addition, they hire med techs that know nothing like LPNs or RNs. Are there some honest, caring workers; yes, they do have to make $ to live on. But if you a resident, you have to have thousands to live there. And do not speak up, because they will ban you from all the facilities (you get black balled). Let me tell you, you corporate Evil demons, The LORD GOD almighty sees you all! Judgment day is coming! You will kneel before The LORD & HE shall judge you all!

The staff is lovely but the ADMINS ARE THEIVES! The sales rep LIED AND CHANGED THE DOCUSIGN CONTRACT STEALING OVER $1000 from our family! Then my Mother was denied a . REFUND and we have called and called and these CROOKS do not return calls and NEVER RETURNED HER MONEY. THIS IS A RACKET. THEY NICKLE AND DIME YOU TO DEATH! You constantly have to advocate and watch these people. They have layers of administration who are all about grossly profitting from your ACH! Find another senior living solution! ALSO WORST FOOD ON EARTH!!! Your complaints fall on deaf ears and the facility is FILTHY!

This place is awful! I was assaulted by a caregiver! A male caregiver entered my room and ripped out my hair! This place tried to cover it up. I was not the only resident that was assaulted at this place. From my knowledge I was not the only person that was assaulted. They tried to cover it up. Eventually they tried to suppress me and others. Eventually they removed the assailant. Then they removed all the administrators in one day
. Then they went after me fearing a lawsuit. This place is horrible! They have high turnover of employees. Many of which are illegal aliens. I know this because I talked to many of them. Then they made many false allegations against me. Ultimately getting me kicked out of there. Best thing for me in the long run. I believe there deep pockets felt they could surpass me. And apparently they did. I would not suggest you put your loved ones there. These are my opinions .
Good luck

I work there now.

Brookdale facilities are pretty good as a whole.
The company is horribly run and it reflects the care.
They have a new computer system that now makes it harder on staff, and clients alike.
When you think a company this big, should be smarter then they are. Yet they keep making it harder. Our loved one in at another facility, as of this week. But all I have heard from employees is this Oracle junk, is now adding more time to there hours taking away from care for our loved ones.
You know when a company take steps to make it harder to care for your loved one they are severely mismanaged at the top.

The presentation is very elegant at Brookdale Edina. The staff was very welcoming and full of joy. I got to listen to Augsburg ensemble to end the day.