BSN SPORTS Reviews 

Horrible customer service. Do not always tell you online that items are backordered, and repeatedly give you unrealistic shipping dates. Only when you call do you find out how long it will ACTUALLY take to get your items, and the guy answering the phone is a d-hole.

Two years in a row now I have ordered clothes to support our kids college football program. Both years it took 10 to 12 weeks to get the orders. This year I tried to call and cancel and they wouldnt do it but did offer a 50% discount. They still have not processed the orders 10 weeks later and cannot give me a day when they will be sent. Will never use them again.

Did not receive full order. this happens frequently so double check your order when it arrives.
Better yet use a reliable company to provide your sports needs.

We ordered two shirts to help support the school's volleyball team. First of all the quality of the shirts is incredibly poor - tissue paper thin. We will not buy anything from here again. It also seems like men's sizes run large and women's run small. Very strange.

This company is not helpful at all. You place your order and it doesn't ship until after the school shop closes. If you ordered the wrong size or something doesn't fit you are out of luck. They will not return or reship any items. On the website I ordered small for my son 80lbs 6th grader. They sent Mens small and said I selected the wrong item. Why would they have Mens small on an order form for 6th graders. refused to help or resolve.

Made an order for my old HS teams state championship win. The order came as a youth cl not and adult xl. They would not exchange or refund. "We don't do that" I don't see how you can buy from a company like this.

DO NOT BUY FROM THiS COMPANY. My order is still missing items. I am unable to contact them. very shady

Club director here. When the product finally came it was great. Used them four times and only once did it come within the timeframe they promised. But that was a good experience. They owe us money from the kick back contract. Still haven’t seen it after three months. They shipped everything to the wrong address not once, not twice, but three times. Any company that’s not competent enough to change an address should not have business completed. Communication was selective because I think they were so embarrassed about how bad they are. Won’t be back unfortunately.

Zero stars should be given for this company. I ordered football clothes from this store for my son. Before the order was processed or shipped my son got injured and we were told he would not be able to play for the whole season. I immediately contacted BSN and was told they could not cancel my order even though they had not shipped it. No personalized items were included. Their customer service is nonexistent. Do not buy from this shop. It's unfortunate that schools use them, forcing parents to buy from a non-reputable company.

Be careful with the sizes!!! There was a shirt labeled SML…. What is this is small medium or large??? Customer service could care less about any issues. Bailey G a customer service rep literally gave zero solutions and asked if anything else they could do. What a joke

I see that the majority of reviews for BSN sports are 1 Star. I am not surprised, as I am also giving them a 1 star review. I ordered an XL T -shirt ( over 50$), but when it arrived , I don't think my 10 year old Grandson could have fit in it. I wear XL in all T-Shirts. BSN would not accept me returning it or sending me another one, nor would they refund all of my money. They issued me a 30% refund. Everyone, do not business with these people . I would categorize them as SCAM artists.They only want your money and do not care if your are satisfied or made whole.

I would rate A Zero if it were possible. This company is a total joke. Zero customer service- I’ve contacted multiple times with no response. My order is over 6 weeks and the tennis season is completely over. I have a senior and I have no use for either of the items. All I get is some cheesy false email about production like it’s some kind of stupid pizza joint. Sizing is ridiculously small. And no one bothers to make anything right. Do Not Order From This Company!!!

sweater looks awful and poofs out/huge at the bottom

It just doesn’t look good. The pockets are really bulky and I’ve never had a sweater fit so weird

I needed to order a polo shirt for my daughter and used the chat feature on the BSN website. An agent by the name of Josh told me that my question could not be answered because it was based on opinion. I wanted to know if the sizing was true to size or if I should order a size up. I also asked if he had washing instructions and he said it would come when I purchased the product. Needless to say, my questions were not answered and I am now stuck trying to determine if I should buy a small or medium. Ugh!

Ordered the first time and product was ok, ordered again and horrible product and not sewn properly. Called customer care and they said we can replace but it will be same quality you don't care for. Who sells see thru shirts of under armor, never saw an under armor shirt of this quality in any store and we have purchased a ton for our son. Will not be purchasing from them again after hundreds spent.

If I could give zero stars I would. I have worked with this company through my daughters high school, and now my daughters college of total of three times, and every time I have lost money received sizes that were too small to big and in order to receive my items it took at least three months. In fact, the order that was ordered for my daughters high school senior year did not arrive until almost the complete end of the season. It was a total joke. Most recently, my daughter now will be going to college and I just ordered sweats and a sweatshirt for her. I was told that if it didn’t specify women’s that they were men’s into order accordingly, so that’s what I did and I am now being told that what I ordered was the opposite gender even though it does not state that and they will not refund me exchange or let me change my sizes and I just ordered from them eight hours ago. It’s an absolute disaster. Their customer service is horrendous.

Accounting department is a disaster and I feel bad for the salesperson who had to try and run cover for their complete incompetence. Gave a card number to the salesperson to pay for 225+ jerseys and received a mailed invoice a month later because they never ran the card. They also couldn't run a card for our 250+ custom hats player hoodies and practice shirts. Our reorder on some misprints was also not charged on the card so we had to resort to mailing checks for our order. When we received our redos, they forgot to do player numbers on EVERYTHING. We're not mailing those back so we can wait another month to get our the kids the rest of their gear. If your time and the accuracy of your order matter to you, DO NOT use BSN.

SLOOOOOOWWWWWWW. Dont order winter sports items b/c it will be late spring before it arrives. Disappointed and hope our team does not use them next year.

Bought a Product that I had Purchased before and was decent . decided to purchased addition amounts of same product . Description , picture , spec all the same as before and still to this day is the same . Product isn't nearly the same Quality or Performance wise . Left review about the problem and even used their Email Contact , Review never Posted ( cause it wasn't a 5 Star ) Yet they still claim the product has 5 Stars . No response from their Customer service or sales . I am not the only who has tried to leave reviews that never get posted , I wouldn't recommend you buy anything from this company , JMO

Every Kid on team received their complete order on a Monday. This is Thursday and still no order of my son's received and no resolution. He doesn't have the gear for practice that the entire team has, so he definitely stands out at practice, but not for performance. All kids at this age are excited when the new stuff comes in for the year. How can 1 out of 30 orders be misplaced or whatever? Emails take a whole day to respond and tell me the same thing the phone person told me. Saying order was delivered, when in fact it wasn't. I would not recommend using this company. Pay a little more and order through a local sporting good store. At least if they mees up, they will provide timely resolution and not give your kid a complex....as if high school isn't challenging enough. COME ON MAN!!!!!