Buggy Pitstop Reviews 

284
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish. Customers service always responded to any queries I had. My iCandy was collected and returned when they said it would be. It looks amazing. The wheels look... Toon meer

Beoordeeld met 5 van de 5 sterren

I would highly recommend using this service The only issue I had was DPD wouldn’t accept my package but it was resolved quickly by Darren would was brilliant and kept me updated throughout and when... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish. We paid for the pushchair to be collected and dropped back to our house, everything went like clockwork. Fantastic communication as well, shout out to Leyla! Ve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We went to Buggy Pitstop for the UPPAbaby Tune Up Gear Up event as they are the official mini hub here in the UK. They replaced our UPPAbaby Minu frame for free and serviced the wheels too. The... Toon meer

Bedrijfsgegevens

  1. Schoonmaakdienst
  2. ook in
  3. Reparatiebedrijf

Geschreven door het bedrijf

Buggy Pitstop is a push chair repairing and cleaning service based in Hatch End. We work with major manufacturers such as Stokke, UPPAbaby, Bugaboo, BabyZen etc. We have helped many families get their buggy back on the road for years with exceptional quality delivered every time!


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

284 reviews

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4,8

Alle reviews

(284)

23 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Received wrong wheels - but new ones sent

UPDATE: had an email first thing Monday morning arranging next day delivery of the correct wheels (and I letting me keep the wrong wheels). Can't really ask for more than that.

Sadly I have received the wrong item - I’ve been sent two front wheels instead of the two back wheels that I ordered. These things happen but it’s a bit frustrating as it means I have to wait even longer to use our pram.

8 april 2025
Logo Buggy Pitstop

Antwoord van Buggy Pitstop

Thank you for your feedback, and we’re really sorry for the mix-up with your order.

We completely understand how frustrating this delay must be, especially when you're eager to get your pram back in use. As an apology and to resolve the issue quickly, we’ll be sending you the correct rear wheels free of charge right away.

Thank you for your patience, and please don’t hesitate to reach out if there’s anything else we can assist you with.

Beoordeeld met 5 van de 5 sterren

I sent my buggy away as it was coverd…

I sent my buggy away as it was coverd in mould from being stored in the outdoor shed.
It's came back 100% and like brand new!!!
Amazing!!!
They even mended a hole without charging me extra.
Thank you.

3 april 2025
Review zonder uitnodiging
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Antwoord van Buggy Pitstop

Thank you so much for your amazing review! We're thrilled to hear your buggy came back looking like new. Mould can be tough, but we're always up for the challenge! So glad we could bring it back to life for you.

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. Quick pickup great communication and mostly importantly buggy fixed! Worth the money!

17 maart 2025
Review zonder uitnodiging
Logo Buggy Pitstop

Antwoord van Buggy Pitstop

Thank you for your wonderful review! We're delighted to hear you had a great experience with our service. Quick pickups, clear communication, and getting your buggy back in top shape are exactly what we aim for! If you ever need anything else, we’re here to help

Beoordeeld met 5 van de 5 sterren

Replacement Yoyo Seat Base

Great communication, fast delivery - fantastic! Replacement seat base with 5 part harness purchased for a YoYo (you wouldn't believe how difficult it was to find another company selling genuine parts - highly recommend Buggy Pitstop).

17 maart 2025
Review zonder uitnodiging
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Antwoord van Buggy Pitstop

Thank you for your fantastic review! We're so glad we could provide the genuine parts you needed and make the process easy for you. Your recommendation means a lot to us! If you ever need anything else, we’re always happy to help.

Beoordeeld met 5 van de 5 sterren

Amazing customer care experience

We were trying to source an unusual part for a buggy and when I found buggy pitstop had this very item in stock, even though they dont typically ship overseas to Ireland, they were extremely accommodating and facilitated the request for me. Part arrived in no time in perfect condition and Layla was so helpful with the whole process. A fantastic business!

3 maart 2025
Logo Buggy Pitstop

Antwoord van Buggy Pitstop

Thank you so much for your kind words! We're thrilled we could help you source the part you needed for your buggy. It was our pleasure to accommodate your request and ensure a smooth delivery to Ireland. The team will be delighted to hear your appreciation! If you ever need anything else, don’t hesitate to reach out. Safe travels with your buggy! 🚗💨😊

Beoordeeld met 5 van de 5 sterren

Received item as promised and great…

Received item as promised and great admin and email info

28 februari 2025
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Antwoord van Buggy Pitstop

Thank you for your review! We're glad to hear you received your item as promised and found our communication helpful. If you ever need anything else, we're here to help!

Beoordeeld met 5 van de 5 sterren

Recommend

The part I needed was delivered in just 24h - great service.

27 februari 2025
Logo Buggy Pitstop

Antwoord van Buggy Pitstop

Thank you for your review. We are pleased your order was delivered promptly. If there is anything else you need in future, feel free to reach out.

Beoordeeld met 5 van de 5 sterren

Speedy refund and correct replacement

I ordered the wrong size of buggy wheels but Buggy Pitstop helpfully refunded on them and identified the right set of wheels for me. All done very promptly. Thanks!

5 februari 2025
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Antwoord van Buggy Pitstop

Thank you for your kind review! We're glad we could help you find the right wheels and process your refund smoothly. If you ever need anything else, don't hesitate to reach out. Happy strolling!

Beoordeeld met 5 van de 5 sterren

Wonderful Service

Amazing experience. Our Uppa Baby Vista was broken and Buggy Pitstop (Leyla) managed to get us a brand new frame from the company for free and arranged delivery. Couldn't be more pleased with the service I received.

6 februari 2025
Beoordeeld met 5 van de 5 sterren

Babyzen spare parts …

Amazingly fast service which was just what we needed! The order arrived 36 hours after I purchased it. Will definitely use them again when I need spare parts or repairs.

30 januari 2025
Beoordeeld met 5 van de 5 sterren

Came back almost as good as new

Came back almost as good as new

31 januari 2025
Logo Buggy Pitstop

Antwoord van Buggy Pitstop

Thank you for your review! We're glad to hear that your item was restored to near-new condition. If there's anything we can do to make your experience even better next time, please let us know. We appreciate your support!

Beoordeeld met 5 van de 5 sterren

UPPAbaby Tune Up Gear Up Event

We went to Buggy Pitstop for the UPPAbaby Tune Up Gear Up event as they are the official mini hub here in the UK.

They replaced our UPPAbaby Minu frame for free and serviced the wheels too. The whole process took less than an hour. They have very friendly and accommodating staff who also demonstrated the latest stroller models and answered our queries. They also offered free snacks.

We were quite pleased with our overall experience.

31 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’m so grateful to Buggy Pitstop for…

I’m so grateful to Buggy Pitstop for their excellent website, huge range of parts, and most of all their speed in sending orders out. They must realise I think that when a parent comes to them an all-important buggy is out of action, and this is a genuine, if low-key (!) emergency! I have used them twice, and been so impressed. A huge thanks to the entire team.

3 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service!

Fantastic service from start to finish. We paid for the pushchair to be collected and dropped back to our house, everything went like clockwork. Fantastic communication as well, shout out to Leyla! Very pleased with the results, the pushchair looks great & very happy with the minor repairs which were completed.

9 december 2024
Logo Buggy Pitstop

Antwoord van Buggy Pitstop

Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with our service.

Your satisfaction is our top priority, and we look forward to helping you again in the future!

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service , order was delivered the next day , thank you for the service.

19 november 2024
Review zonder uitnodiging
Logo Buggy Pitstop

Antwoord van Buggy Pitstop

Thank you for your kind feedback!

We’re so glad to hear you were happy with our service and the speedy next-day delivery. It’s always our goal to provide the best experience possible for our customers.

Thank you for choosing us!

Beoordeeld met 5 van de 5 sterren

Great communication

It was very easy to deal with

31 oktober 2024
Logo Buggy Pitstop

Antwoord van Buggy Pitstop

Thank you for your kind words! We’re delighted to hear that you found our communication helpful and the process easy. Providing a smooth and straightforward experience is always our goal.

We look forward to assisting you again in the future!

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