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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Stay away stay away from bug MD all the negative reviews you read are true. There is no customer service whatsoever. You will be signed up for Phantom subscriptions and they will not answer your call.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Crooks. And they know it. After I entered my credit card info up popped a notice that I had ordered $130.00 of product. I immediately tried to cancel. Nope they offered no possibility. After the produ... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered bugmd essentials for bugs in my house. It's been 6 days now and I still haven't seen anything. I contacted the company and they referred me to the carrier. I contacted the carrier and was a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a particularly nasty roach problem,,, in WYOMING, where there aren't supposed to be any! I suspect they were coming from the people that just moved in next door, Anyway, didn't want to use toxic... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Ongediertebestrijding

Geschreven door het bedrijf

BugMD creates pest control solutions that are better for you and the planet. At BugMD, our mission is to create the most effective solutions for household pest problems without using nasty ingredients. Each product is rigorously tested and quality-checked to meet our high standards before it ever reaches your doorstep. You can rest easy knowing our team of experts works tirelessly to deliver formulas backed by a potent mix of science and Mother Nature. We promise to never stop searching for new and innovative ways to carefully free your life of any "unwelcome guests."


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 5 van de 5 sterren

Fantastic product!

I have purchased BugMD one prior time and came back for imore! That's a big deal for me! I feel safe using it around the house with all my pets and knowing my grandbaby is coming over. It just feels like a safe product and it definitely keeps pests away. I've noticed huge differences every time I've used it. Plus the smell .... well, there's like no real smell to it, which is great!! I hate strong odor with my Pest Control products. Definitely recommend this.

1 augustus 2025
Review zonder uitnodiging
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Antwoord van BugMD

We’re thrilled to hear you came back for more—that really means a lot to us! 🐾👶 It’s wonderful to know you feel safe using BugMD around your pets and grandbaby, and that it’s been so effective. Thank you for your trust, your recommendation, and for making us part of your home pest control routine!

Beoordeeld met 5 van de 5 sterren

Several years ago my son ended up with…

Several years ago my son ended up with a bed bug infestation in and around his bed---it was AWFUL! He ended up covered in bites and no matter what we tried, before an expensive exterminator was called, NOTHING worked. As I was searching thru the Internet for help I came across BugMD. I read and reread their advertisements and reviews, noticed that the price was more than reasonable, and I ordered it. We were DESPERATE and it was HORRIBLE. If anyone has experience bed bugs they know what I'm talking about! We applied and sprayed the BugMD the minute it arrived and OMG it worked INSTANTLY! In fact, my son enjoyed watching them die right in front of us (lol)! We've also used BugMD on gnats, flies, and wasps so far, and it killed them all. We also have cats and lots of plants, and BugMD didn't harm any of them---so I was relieved about that! I truly recommend this product to EVERYONE!! I never had to use customer service and the package arrived sooner than expected, so my all-around experience with BugMD was AWESOME and if or when I need more, I will definitely go to BugMD.

29 augustus 2024
Review zonder uitnodiging
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Antwoord van BugMD

Thank you so much for sharing your incredible story! We're so sorry to hear about the bed bug infestation your son went through—we know how stressful and awful that can be. It's truly our goal to provide an effective solution that brings relief, and we're thrilled to hear that BugMD worked instantly for you.

It's also great to know that the product has been effective on other pests like gnats, flies, and wasps. We put a lot of care into creating a powerful formula that can be used throughout your home. We're especially glad to hear that it didn't harm your cats or plants, as safety for families and pets is a top priority for us.

Beoordeeld met 5 van de 5 sterren

I feel safe using this product.

I feel safe using this product because the ingredients are safe for all surfaces in my home, and my dogs and cats are also protected from exposure to toxins. It works! I am not offended by any odors or stains. None! I have a deep fear of spiders. Since I've started using this spray in the spring, I have not seen any spiders in my house. What comforting knowledge... I recommend BugMD

30 mei 2025
Review zonder uitnodiging
Logo BugMD

Antwoord van BugMD

Thank you for your fantastic review! We're so happy to hear that you feel safe and confident using BugMD in your home. Creating a product that is effective while also being safe for pets and different surfaces is one of our top priorities, so your feedback means a lot to us.

We completely understand the fear of spiders, and it's wonderful to know that our spray has given you such comforting peace of mind. We're thrilled that it's working so well for you and keeping your home spider-free.

Beoordeeld met 1 van de 5 sterren

Unseriöser Händler - Abzocke!!!!

Hallo, habe erst gerade die Bewertungen zu "bugmd" gelesen. ich stimme allen Bewerter*innen komplett zu. Finger weg von diesem Unternehmen - das Abo - ist ein Witz, wenn man bedenkt das nur die Mitgliedschaft (bei meinem Vater 11,67€) regelmäßig abgebucht wird. Krass!!!
Dazu noch alle 2 Monate der Hinweis Ihre Lieferung ist
unterwegs zu ihnen. Das alles täuscht doch vor, dass die Ware doch (bald) ankommen wird. An den Gedanken ein Abo abgeschlossen zu haben kam mein Vater doch nicht!? Eine Kündigung des Abos kann man auf der Homepage von "bugmd" nicht vornehmen.
Also Hände weg von diesen Angeboten!!!

5 augustus 2025
Review zonder uitnodiging
Logo BugMD

Antwoord van BugMD

Wir bedauern die Erfahrung Ihres Vaters sehr und verstehen, wie frustrierend das sein muss. Unser Abonnementprogramm soll Nachbestellungen vereinfachen.
Wir möchten dies gerne ändern und sicherstellen, dass Ihrem Vater nichts in Rechnung gestellt wird, was er nicht möchte. Könnten Sie uns bitte seine Bestellnummer oder die für den Kauf verwendete E-Mail-Adresse an support@bugmd.com senden oder auf unserer Website www.bugmd.com den Live-Chat aufrufen? Wir werden Ihr Konto umgehend überprüfen, unerwünschte Abonnements kündigen und die erforderlichen Rückerstattungen veranlassen.
Vielen Dank für Ihren Hinweis – wir freuen uns über die Möglichkeit, das Problem direkt zu lösen.

Beoordeeld met 5 van de 5 sterren

Works Great and Safe for Family and Pets

With my family, I have to be very careful as to what products I can use. We have little kittens, children with asthma and a senior in the home. BugMd is not only safe to use around all of them, but it REALLY works!! We live in the south and get ants and spiders in the home! I used the BugMD bug spray around the outside of the house and then inside the home as well. Since we have been using this product, we have not had any issues with ants or spiders!! I would highly recommend this product and this brand!

6 augustus 2025
Review zonder uitnodiging
Logo BugMD

Antwoord van BugMD

Thank you for your wonderful review! We are so pleased to hear that BugMD has been a great solution for your family. We understand how important it is to be careful with products when you have young children, pets, and seniors in the home, especially those with sensitivities like asthma. It's our goal to provide an effective pest control solution that offers peace of mind, and we're thrilled that we've achieved that for you.

Beoordeeld met 5 van de 5 sterren

This came handy when the weather…

This came handy when the weather started attracting these little insects to our kitchen. The spray easily dispense easily and there were no residue or foul smell just like the other. Didn't see the insects again after applying the solution.

1 augustus 2025
Review zonder uitnodiging
Logo BugMD

Antwoord van BugMD

Thank you for the review! We're so glad to hear that BugMD came in handy and helped you get rid of those unwanted kitchen insects. It's great to know that you found the spray easy to use and appreciate that it leaves no residue or foul smell. We're happy that our solution solved your problem and gave you a pest-free kitchen!

Beoordeeld met 5 van de 5 sterren

I am happy I came across these Bugmd…

I am happy I came across these Bugmd products! I have been using the outdoor pest control for a few years now, and it is easy to use, works great, and most importantly for me, it is pet safe! I like that it can use it year round to keep the mosquitoes, fleas and ticks away. I would recommend using it.

16 juli 2025
Review zonder uitnodiging
Logo BugMD

Antwoord van BugMD

Thank you so much for your wonderful review! We are so happy to hear that you've been a loyal customer for a few years now and that BugMD Outdoor Pest Control has been a great solution for you. We know how important pet safety is, and we're thrilled that you can use our product with confidence to protect your home year-round from mosquitoes, fleas, and ticks. Your recommendation means a lot to us!

Beoordeeld met 2 van de 5 sterren

This product doesn't work after using a…

This product doesn't work after using a whole bottle fleas were still present

29 juli 2025
Review zonder uitnodiging
Logo BugMD

Antwoord van BugMD

Thank you for sharing your feedback. We’re sorry to hear that the product didn’t meet your expectations. Please remember we offer a 30-day satisfaction guarantee from the date of delivery. If you're still within that window, please reach out to our customer service team via the live chat at www.bugmd.com — we’re here to help!

Beoordeeld met 5 van de 5 sterren

Love using mosquito yellow stickers

Love using mosquito yellow stickers. Regretfully my backyard is a battleground for every insect posible. These catch flies and lantern flies just as well!! Just switching them once a week.

14 april 2025
Review zonder uitnodiging
Logo BugMD

Antwoord van BugMD

Thank you for the fantastic review! We're so glad to hear that our mosquito yellow stickers are working so well for you. It's great to know they're not just for mosquitoes but are also helping you win the battle in your backyard. We appreciate you sharing your experience!

Beoordeeld met 5 van de 5 sterren

I absolutely love Bugmd

I absolutely love Bugmd. I have several varieties of the product line. I use the rodent glue traps in my crawl space, the mosquito stickers stickers when I'm outside.
And I absolutely love the family pack of the Bugmd spray. It works great on ants spiders and earwigs. I spray it around my outdoor pots, my doorframes, in my garage and the vents in my house. It is perfectly safe for my Service Dog to be around, which brings me great comfort. I will always buy this as my first choice.

4 augustus 2025
Review zonder uitnodiging
Logo BugMD

Antwoord van BugMD

We’re so happy to hear how much you love BugMD and that you use so many of our products! 🐾🌿 It’s wonderful to know the glue traps, mosquito stickers, and spray are all working well for you—and that you feel confident using them around your Service Dog. Your trust and loyalty mean the world to us!

Beoordeeld met 1 van de 5 sterren

Read the fine print!

1) Read the fine print, you get suckered into recurring orders!
2) I have 4 dogs with mouse/rats problems. I initially ordered 2 packages of 8 Vamoose repellant. I put one package of 8 down, noticed the pleasant smell of citrus. The next day, my dogs were going nuts trying to get the rodents, and the "scent" was gone.
3) I woke up with a horrible headache and severe breathing problems, didn't put it all together!
4) A week later, I wrote an email of everything going on, said I needed to return the product, it is not working. I knew I'd have $9.99 that would not be refunded, I accepted that and they issued an RMA. (Once removed from my home, breathing got better!)
5) A few days later, I found out my recurring order was being shipped, again I emailed and said no, tried to stop it but couldn't. Received that shipment of 8, requested another RMA.
6) Put all packages in shipment thru UPS, cost me $19.95 to ship it all back, and received a total of around $50 refund from bugmd for what I spent closer to $110 that doesn't work!

19 juli 2025
Review zonder uitnodiging
Logo BugMD

Antwoord van BugMD

Thank you for sharing your feedback — we truly understand how frustrating it can feel to be enrolled in something you didn’t fully expect.

We do our best to be as transparent as possible about our subscription program. From the initial “Subscribe & Save” header, to the full breakdown of the recurring cost and schedule, to the confirmation at checkout, to the customer portal to self manage a subscription and finally a reminder email sent 3 days before your next charge — we aim to make every step clear.

That said, we never want a customer to feel caught off guard. That’s why we offer a 30-day satisfaction guarantee, and our customer service team is always here to help make things right.

Beoordeeld met 5 van de 5 sterren

Love my glue traps

Love my glue traps. I have a nice spot where critters like to sneak in that can't be blocked otherwise but the glue traps do a great job.

Takes only a few days for the critters to pile up. Price is great as I have to replenish constantly.

21 juni 2025
Review zonder uitnodiging
Logo BugMD

Antwoord van BugMD

We’re so glad to hear our glue traps are helping you keep those sneaky critters under control! 🪤 It’s great to know they work quickly and that you find them a good value for regular use. Thanks for sharing your experience and for choosing BugMD!

Beoordeeld met 5 van de 5 sterren

A must Have!!!

I use this product a lot because I have 3 dogs and we have a lot of plants in our yard I used it inside and the house. It works on all kinds of bugs like fleas and ticks, mosquitos, spiders, ants, cockroaches and many more. highly recommend this product!!!

3 augustus 2025
Review zonder uitnodiging
Logo BugMD

Antwoord van BugMD

Wow—thank you for the amazing feedback! 🐾🌿 We’re thrilled to hear our product helps protect your home, yard, and pups from so many different pests. It’s wonderful to know it works both indoors and outdoors for you. We truly appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

We have been using their products all…

We have been using their products all summer long and have had no problems with mosquitos what so ever. I love that it's all natural and has no harsh chemicals and my kids love the scent. Definitely my go to any time we plan anything outdoors.

1 juni 2025
Review zonder uitnodiging
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Antwoord van BugMD

We’re so happy to hear our products kept your summer completely mosquito-free! 🌿 It’s wonderful knowing you enjoy the natural, chemical-free formula—and that your kids love the scent too. Thanks for making us your go-to for all your outdoor plans!

Beoordeeld met 5 van de 5 sterren

No harsh chemichals

I sprayed inside and outside and summer has been pest free! I love bring able to sprayed and still have the kids play around since there are not harsh chemicals

9 juli 2025
Review zonder uitnodiging
Logo BugMD

Antwoord van BugMD

That’s amazing to hear! 🌿 We’re so glad our product helped keep your summer pest-free and that you can feel comfortable using it around your kids. Thank you for sharing your experience and for choosing a safer, chemical-free option with us!

Beoordeeld met 5 van de 5 sterren

Very effective and safe product

This product which is a mosquito repellant but natural has been treating my family well these last few months. We went to a lake and the other kids put on off and all, and my daughter put this on. She was not getting bit or attracted to by bugs at all. I appreciated using a natural product on my kids, other than something fully chemical. It worked just as well if not better because I only had to spray her once that day.

23 juli 2025
Review zonder uitnodiging
Logo BugMD

Antwoord van BugMD

We love hearing this! 🦟✨ We’re so happy our natural mosquito repellent kept your daughter comfortable and bite-free at the lake. It’s wonderful to know it worked just as well—if not better—than chemical sprays, and with just one application. Thank you for trusting us to help protect your family!

Beoordeeld met 1 van de 5 sterren

Error made in online order due to…

Error made in online order due to deceptive and erroneous ordering procedure and despite numerous attempts to reach them to get things corrected I have received 0 responses from them. I have left multiple messages with no success of receiving a phone call back. I feel as if I am being scammed by this company.

30 juli 2025
Review zonder uitnodiging
Logo BugMD

Antwoord van BugMD

Thank you for your feedback, and we sincerely apologize for not returning your call yet. We do see that you've reached out several times over the past 24 hours, and we understand how frustrating it can be to wait. While our response time can sometimes take a day or two during high volume periods, we never want you to feel ignored or misled. We've escalated your account, and a manager will be reaching out immediately.

Beoordeeld met 2 van de 5 sterren

Can't tell if Product works

Can't tell if Product works . But, the bigger issue is that I am unable to talk to anyone who will cancel the monthly charge I somehow got signed up for, it is infuriating.

17 juli 2025
Review zonder uitnodiging
Logo BugMD

Antwoord van BugMD

Thank you for your feedback. We're sorry to hear you've had trouble reaching someone. After checking our system, we don’t see any cancellation requests from your account. You can manage your subscription in two ways: either sign in on our website using the "Sign In" button at the top of the page to update your account yourself, or use the "live chat" feature on our website, where agents are available and ready to assist you promptly.

Beoordeeld met 5 van de 5 sterren

I love this stuff

I love this stuff! The scent is not overwhelming and it definitely keeps pests away. Since I have a daughter and pets, it is important to me that it's safe and non toxic. This is exactly what I needed!

31 juli 2025
Review zonder uitnodiging
Logo BugMD

Antwoord van BugMD

Thank you so much for your wonderful review! We are so happy to hear that you love our product. It's incredibly important to us that BugMD is both effective and safe for the entire family, including children and pets, so your feedback truly means a lot.

Beoordeeld met 5 van de 5 sterren

Safe for children and pets!

This was a great purchase. We especially like it for it being safe around our kids and pets. It is highly effective for several types of insects. We live in the country so there are many out here to combat. Does not have an offensive smell like many other products we've used. VERY concentrated so this purchase will last a very long time. Than you!

18 juli 2025
Review zonder uitnodiging
Logo BugMD

Antwoord van BugMD

Thank you for the fantastic review! We're so glad to hear that BugMD has been such a great purchase for you, especially with its effectiveness against the wide variety of insects you encounter in the country. We take great pride in creating a product that is highly effective while also being safe for kids and pets, so your feedback is very important to us!

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