Kartell toilet was severely damaged but Build and Plumb will not take responsibility or even offer a discount because it was not reported within 24 hours. Our builder had no need to open it until he... Toon meer
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Lees wat reviewers zeggen
Incomplete order sent out, missing item completely forgotten about by them, had to make contact numberous times to chase up, only to be told it on its way, turns out it wasn't true, it never turned... Toon meer
Bedrijf heeft geantwoord
I ordered something and unfortunately one of the items wasn't quite correct, easy mistake. I contacted them via their website and I had a reply within a few hours. Issue was sorted out, I returned the... Toon meer
I bought some jointing compound for my drive. It was a good price and it arrived quickly. There was a problem with one of the packets (not this company's fault) and they resolved it quickly, with no p... Toon meer
Bedrijfsgegevens
- Bouwmaterialen leverancier
- ook in
- Deurenleverancier
- Hoveniersbenodigdheden winkel
- Tuinbouw leverancier
- Veiligheids- en werkkledingwinkel
- Verwarmingsapparatuur leverancier
Over Build and Plumb
Geschreven door het bedrijf
Build and Plumb are a leading supplier of quality building and plumbing materials in the UK. With over 150 years of experience, we offer a wealth of knowledge and expertise to our customers.
We supply everything you may need for your DIY project, renovation, or trade job. Whether you're looking for plumbing & heating, landscaping, building materials, painting supplies, workwear, or tools. We have a wide range of quality brands available, including Snickers, Scruffs, Purdy, Rothenberger, Refina, Kartell Helly Hanson and Karndean.
Our customer service is highly rated by our customers, as is our swift delivery service- with 4.5 stars on trustpilot! Order today for materials to your door - without the hassle! With thousands of products to choose from, at great prices. Shop securely online at buildandplumb.co.uk
We supply everything you may need for your DIY project, renovation, or trade job. Whether you're looking for plumbing & heating, landscaping, building materials, painting supplies, workwear, or tools. We have a wide range of quality brands available, including Snickers, Scruffs, Purdy, Rothenberger, Refina, Kartell Helly Hanson and Karndean.
Our customer service is highly rated by our customers, as is our swift delivery service- with 4.5 stars on trustpilot! Order today for materials to your door - without the hassle! With thousands of products to choose from, at great prices. Shop securely online at buildandplumb.co.uk
Contactgegevens
Build and Plumb Unit 14, Brunthill Industrial Estate,, CA3 0EH , Carlisle, Verenigd Koninkrijk
- buildandplumb.co.uk
4,0
Goed
8K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Stress free
Easy to order,delivery service was exelent.Was kept informed on the progress of the order up to the delivery.
3 juli 2025
I was looking for a great price and…
I was looking for a great price and free carriage and found it here.
2 juli 2025
Antwoord van Build and Plumb
We're happy to hear that you found a great price and free shipping. Thank you for sharing your positive experience with us; we appreciate it.
Incorrect items, terrible customer service
First the wrong item was send then after repeated emails back and forth, the customer service agent refused to send the correct item until after the incorrect one had reached their warehouse.
Still 1 week on, the correct item has not even been sent out.
27 juni 2025
Antwoord van Build and Plumb
We regret that the incorrect item was initially sent, and we apologize for the subsequent delays and frustration you experienced with the replacement. We're taking steps to review our processes to prevent similar issues in the future. We appreciate your feedback. Please get in touch so we can get this sorted out. Our email is help@buildandplumb.co.uk
Well pleased.
Arrived on time, used Post Office and not some of the mickey mouse so called carriers. Item was very fairly priced. Well pleased thank you.
30 juni 2025
Antwoord van Build and Plumb
We're happy to hear that you were pleased with the timely delivery using the postal service and that you found the item fairly priced. We appreciate your positive feedback and thank you for your purchase.
Great value and service with excellent…
Great value and service with excellent delivery time
2 juli 2025
Antwoord van Build and Plumb
We're happy to hear that you received great value and service with excellent delivery. Thank you for your positive feedback; we appreciate it.
Good prices and information
1 juli 2025
Ordering process was simple
Ordering process was simple. Items were a very good and delivery was super quick too.
Many Thanks
30 juni 2025
Great customer service and prompt…
Great customer service and prompt delivery - exactly as required.
26 juni 2025
Antwoord van Build and Plumb
We appreciate your positive feedback and are happy to hear that you received great customer service and prompt delivery exactly as you required.
Very helpful and good clear information…
Very helpful and good clear information about the products
1 juli 2025
Quick delivery and reasonable price
Quick delivery and reasonable price. Will use the company again.
30 juni 2025
Great company
Great company, ordered and delivered super fast and quicker than what was advised on order. Perfect
4 juli 2025
Review zonder uitnodiging
Excellent Service
Ordered a boiler cover from here. Delivery was fast, well packaged and updated along the way. Highly recommend
1 juli 2025
Review zonder uitnodiging
Antwoord van Build and Plumb
Thankyou for taking the time to leave feedback.
LVT Flooring
Website clear and easy to navigate. Ordering easy and delivery prompt with great communication via emails.
Best price found. Highly recommend.
26 juni 2025
Good service.
Good service.
Thankfully reliable delivery too as we were on a time boundary. Thank you
26 juni 2025
Good customer service
Although the courier did not deliver in 24 hrs, the postage was refunded. The product was a good price and I am happy with it.
Customer service was helpful
23 juni 2025
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