Kartell toilet was severely damaged but Build and Plumb will not take responsibility or even offer a discount because it was not reported within 24 hours. Our builder had no need to open it until he... Toon meer
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Lees wat reviewers zeggen
Incomplete order sent out, missing item completely forgotten about by them, had to make contact numberous times to chase up, only to be told it on its way, turns out it wasn't true, it never turned... Toon meer
Bedrijf heeft geantwoord
I ordered something and unfortunately one of the items wasn't quite correct, easy mistake. I contacted them via their website and I had a reply within a few hours. Issue was sorted out, I returned the... Toon meer
I bought some jointing compound for my drive. It was a good price and it arrived quickly. There was a problem with one of the packets (not this company's fault) and they resolved it quickly, with no p... Toon meer
Bedrijfsgegevens
- Bouwmaterialen leverancier
- ook in
- Deurenleverancier
- Hoveniersbenodigdheden winkel
- Tuinbouw leverancier
- Veiligheids- en werkkledingwinkel
- Verwarmingsapparatuur leverancier
Over Build and Plumb
Geschreven door het bedrijf
Build and Plumb are a leading supplier of quality building and plumbing materials in the UK. With over 150 years of experience, we offer a wealth of knowledge and expertise to our customers.
We supply everything you may need for your DIY project, renovation, or trade job. Whether you're looking for plumbing & heating, landscaping, building materials, painting supplies, workwear, or tools. We have a wide range of quality brands available, including Snickers, Scruffs, Purdy, Rothenberger, Refina, Kartell Helly Hanson and Karndean.
Our customer service is highly rated by our customers, as is our swift delivery service- with 4.5 stars on trustpilot! Order today for materials to your door - without the hassle! With thousands of products to choose from, at great prices. Shop securely online at buildandplumb.co.uk
We supply everything you may need for your DIY project, renovation, or trade job. Whether you're looking for plumbing & heating, landscaping, building materials, painting supplies, workwear, or tools. We have a wide range of quality brands available, including Snickers, Scruffs, Purdy, Rothenberger, Refina, Kartell Helly Hanson and Karndean.
Our customer service is highly rated by our customers, as is our swift delivery service- with 4.5 stars on trustpilot! Order today for materials to your door - without the hassle! With thousands of products to choose from, at great prices. Shop securely online at buildandplumb.co.uk
Contactgegevens
Build and Plumb Unit 14, Brunthill Industrial Estate,, CA3 0EH , Carlisle, Verenigd Koninkrijk
- buildandplumb.co.uk
4,0
Goed
8K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
All very good from placing order…
All very good from placing order through to delivery and great prices
27 juni 2025
Paid extra for next day delivery but…
Paid extra for next day delivery but took 2days to arrive. Ox work socks huge. Rest of order great value
24 juni 2025
Antwoord van Build and Plumb
We regret you felt like the delivery was delayed, after looking into this I must point out you missed the midday cut off for next day delivery which as a result caused the delay you experienced.
Ordering was easy
Ordering was easy, paying wasn’t any problem! Delivery was quick and communication regarding order and delivery was good.
23 juni 2025
Life changing hose cart
23 juni 2025
Quick delivery but poor packaging
Quick delivery, However very poor packaging so tins arrived very dented. Fortunately they had not leaked.
23 juni 2025
Antwoord van Build and Plumb
We appreciate your feedback and are sorry the tins arrived dented due to poor packaging. We'll review our delivery process to prevent this in the future.
Pleased with quality
24 juni 2025
Ordered on the 24th June received an…
Ordered on the 24th June received an email confirming dispatched and it’s now the 1st of July and still no item . Tracking number says waiting to receive item from seller . Very poor
24 juni 2025
Antwoord van Build and Plumb
We're sorry your order hasn't arrived. We know it's frustrating when tracking doesn't update as expected. We'll look into this dispatch issue with our team to improve our delivery service. Thanks for the feedback.
Fast delivery & superb service
Fast delivery & superb service. Nice easy website to navigate and helpful in the call centre too!
19 juni 2025
Arrived quickly & items true to size
Arrived quickly & items true to size. Products doing well so far.
20 juni 2025
Avoid like the plague
Would give zero stars if I could.
Order wasn’t delivered just left outside my house. Refused to refund or send replacement just blamed the courier company. Communication, attitude and refusal to take responsibility. Absolute joke.
20 juni 2025
Review zonder uitnodiging
Antwoord van Build and Plumb
I'm sorry to hear about this, if you can send us your web ref number to help@buildandplumb.co.uk we would like to look into this.
Excellent service once again
Excellent service once again, great communication and fast delivery
19 juni 2025
Antwoord van Build and Plumb
We're happy to hear that our service met your needs!
Order process was easy and delivery was…
Order process was easy and delivery was quick product excellent
17 juni 2025
Antwoord van Build and Plumb
We're happy the order process was easy and the delivery quick! We appreciate you letting us know you found the product excellent.
Really fast delivery and very good…
Really fast delivery and very good product. Best price on the market 👌
19 juni 2025
Antwoord van Build and Plumb
We're happy to hear that you received your product quickly and found it to be of good quality and value. We appreciate your positive feedback!
Best price on the interweb
Best price on the interweb for my puma air twist safety trainers. Prompt delivery as well. Will definitely use again
17 juni 2025
Antwoord van Build and Plumb
We're happy to hear that you found the best price and experienced prompt delivery with us. Thank you for your positive feedback.
I paid extra for next day delivery
I paid extra for next day delivery. The item arrived 5 days late. I believe this was, in fact, the fault of the delivery company. B&P did refund their express delivery charge promptly.
17 juni 2025
Antwoord van Build and Plumb
We regret that your order arrived late, even though we refunded the express delivery fee. We appreciate you bringing this to our attention, and we'll look into what happened with the delivery company.
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