BulkSMS.com Reviews 

1.567
TrustScore 2.5 uit 5

2,6

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Absolute *SCAM* !! I toppedup account with 88 GBP, then they suspended account. After repeated claim they agreed to refund the money but after 3 weeks. After 3 weeks passed, they did not refund anyth... Toon meer

Beoordeeld met 4 van de 5 sterren

Its quite efficient in delivering messages once you succeed to upload your group.. However its not efficient enough when managing groups loaded. Some features that would make life easy can also be add... Toon meer

Beoordeeld met 5 van de 5 sterren

Our business is in the United States, but you can’t tell BulkSMS isn’t on the same continent, thanks to the great service they provide. Bulk text messages appear nearly instantaneously when they’re se... Toon meer

Beoordeeld met 1 van de 5 sterren

Terrible customer service/company, sitting for 2 days waiting to get the credits we bought, then asking them what happend, sorry sir, rejected, oh forget that, we will increase your amount of... Toon meer

Bedrijfsgegevens

  1. Telefoonmaatschappij

Informatie afkomstig van verschillende externe bronnen

BulkSMS.com is a leading SMS messaging service provider.


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,6

Alle reviews

(1.567)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Absolute *SCAM* !!

Absolute *SCAM* !!
I toppedup account with 88 GBP, then they suspended account. After repeated claim they agreed to refund the money but after 3 weeks. After 3 weeks passed, they did not refund anything and now they are not responding to any of my emails.

20 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is not a US based company

This is not a US based company. We are. Every email included another task, then another, then another for us to get approved. Now they want every single one of our members to sign an agreement to get texts. We're a small, all volunteer organization with most of our members over 50. They don't do digital signing & scanning and we don't have the money to postal mail everyone (hence wanting to text them). We've paid this company for texting credits, for a US based phone number, yet the last 3 emails from this company all included another thing and another, and then another that we needed to do before we could text. I've repeatedly asked for a list of everything we needed to do to get this up and running to no avail. I'd not do business with them again. We can't even get started and this has been going on for months now.

1 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Hi Everyone


Hi Everyone. I work for BustSMS Now know as Kudosity. We are based in Australia and have our own sender gateway so have amazing rates, team and can connect with API's and have amazing rates :) reach out if you want to chat and can help with SMS questions and pricing.
maddie . simkin @ kudoisty . co

if you want a good provider and Australian support give me a email :) I cant put my email without space but reach out

16 mei 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

100% SCAM!!!

Did not get my credit after top-up and no history about the payment in my account!!
The customer service also did not help at all with this kind of answer in email!!
They can't track the payment & they don't know about their payment gateway!!

1 november 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I confirm this is a BIG scam.

I confirm this is a big scam.
I wait for my credits since 4 days.
Scamming for 10$ it is bad level guyz.

WHERE ARE OUR CREDITS ?!!!! :

Thank you for your purchase, with transaction ID f25e38838c for EUR 9.07. Your transaction is currently being reviewed and your funds will be cleared as soon as possible. This process may take longer after hours.

25 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I can confirm they are scammers there…

I can confirm they are scammers there are a couple of points! 1 They took my money and then did not provide the service. 2 They changed the daily quota as soon as i paid 3They also said the payment hs not gone through, but then it has been deducted from my bank.
Now i have to wait a whole month to get back money for a service they did not provide.

22 augustus 2023
Review zonder uitnodiging
Logo BulkSMS.com

Antwoord van BulkSMS.com

Hello Levi, I am sorry you've had a bad experience with us. Please could you send your support ticket number directly to me on hello@bulksms.com and I can investigate further.
Yours in messaging,
Samantha

Beoordeeld met 1 van de 5 sterren

Terrible

Terrible, their support is terrible. I couldn't make it run. i am still working on it for a week.
stay away!

17 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scammer / Fraud Don't Use this site!!!

I wish there is negative star. How to report this kind of site to close permanently! they are scammer! We bought credit cost 9.07 euro and made online payment (stripe), it been deducted already in our bank account then suddenly they sent us email with this:

******************************
BulkSMS.com Support
4:54 PM (2 hours ago)
to me

Hi,

Apologies for the inconvenience.

In order to be able to complete the transaction, please email our office a copy of a recent credit card bank statement.

You are welcome to blank out confidential details, but we need to see the following:

- the last four digits of the credit card number;
- the card holder's name; and
- the billing address.
- A copy of the cardholders identity document

Please do let us know if we can help with anything.

Regards,

--
Shafiek | Service Desk Specialist
SA tel: +27 21 528 3420
UK tel: +44 345 301 6857

BulkSMS.com is a division of Celerity Systems (Pty) Ltd.

********************
For what they need to us confidential documents and information like this? It's clearly scammer, they are trying to steal more money.

I don't understand the positive reviews, I'm sure they are the one who wrote itself, as a fake account since they are professional to fake people.

8 april 2023
Review zonder uitnodiging
Logo BulkSMS.com

Antwoord van BulkSMS.com

Hello Analyn. Thank you for your review.

I am sorry that you are unhappy with this process that does affect a small portion of our new customer base. We have strict protocols in place when it comes to our credit card transactions, and there may be some indicator that was flagged on your transaction. If you decide to send through the details as per the email, we will more than likely release the SMS credits. If you'd prefer, we can also refund the transaction, all you need to do is let us know which you would prefer. If you would like to email me directly, you can send your desired outcome to hello@bulksms.com. I look forward to receiving your response and resolving this.
Yours in messaging,
Samantha

Beoordeeld met 1 van de 5 sterren

scam!!!

scam!!!
Setup fee - US$60.00
Brand registration fee - US$20.00
Monthly Fee (6 / 12 Months) - US$5.00
want $100 for 100 texts

22 maart 2023
Review zonder uitnodiging
Logo BulkSMS.com

Antwoord van BulkSMS.com

Thank you for your review, extreme Pepperballs. We are very sorry that you feel this way. These requirements and the costs involved are standard requirements when sending messages to the USA. Please visit our website for more information: https://www.bulksms.com/products/usa-incoming-numbers.htm. If you do not want to apply for an incoming number, we would be happy to refund the payment you made. Our support team will be in touch.
Yours in messaging,
Samantha

Beoordeeld met 1 van de 5 sterren

purchasing credits is like throwing away money

Avoid this company, purchasing credits is like throwing away money. They take you payment and then give you the line that they have reversed the payment and it will be refunded at the discretion of the payment gateway. Don't act like you have given me my money back. It's got nothing to do with the "payment gateway" I want my money back
Do not use!

12 november 2021
Review zonder uitnodiging
Logo BulkSMS.com

Antwoord van BulkSMS.com

Hello Mickey, thank you for your review. Please could you send me your username or email address so I can investigate this further? You can email me directly on hello@bulksms.com. I look forward to resolving this. Yours in messaging, Samantha.

Beoordeeld met 1 van de 5 sterren

scam company

scam company, did not get the credits I bought. be careful ! do not use this company ! they just take your money

9 november 2021
Review zonder uitnodiging
Logo BulkSMS.com

Antwoord van BulkSMS.com

Thank you for your review, Krystine. Please could you send us more detail, I'd like to investigate further. Please send the details, along with your username and email address directly to me on hello@bulksms.com so I can see where we went wrong and look at where we can improve. I look forward to hearing from you. Yours in messaging, Samantha.

Beoordeeld met 1 van de 5 sterren

Stay away from BulkSMS!

Stay away from them!!! Service not working, it is impossible to reach them by email

6 april 2021
Review zonder uitnodiging
Logo BulkSMS.com

Antwoord van BulkSMS.com

Thank you for your review. We are investigating what went wrong and will email you shortly.

Beoordeeld met 1 van de 5 sterren

company does no refund

scam company, did not get the credits I bought and they don't refund my money. very bad customer service that does not answer my question but instead open a new ticket. I have already more than 10 tickets. I will never ever do business again with this company.

1 maart 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible customer service/company

Terrible customer service/company, sitting for 2 days waiting to get the credits we bought, then asking them what happend, sorry sir, rejected, oh forget that, we will increase your amount of sms, i said thats not what i asked about, then later say oh so sorry, forget what the othes wrote, this can take some time, just wait... when ask again what happends, sorry sir, its rejected... BS from one end to another, card is personel card, daily use, its simply just not good enoigh, around 3 weeks got told to get money back? robbery in cleare daylight.

people, stay away from this, there are other companis out there who actually do as they say, this is by far the worst customer service i have ever been in contact with, and trust me, i have been around.

4 december 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

bad service

I have Simplybook me booking website, the website are joint with bulk sms, so I wrote a email to ask if bulk can help me to join this services to my website, the answer was a video, didn’t say anything no helping, then I bought 20000 credits, ask then how to link to my website, the answer is they don’t provide any technical services,I have to hire a technician to do the job, so I ask for refund because I don’t know where to looking for the technician, so I called bulk to ask about the refund, the technician said he can help me,

ONLY 2 STEP to done the job and they were asking me to HIRE someone......

after a few days happy using this services, my 20000 credit is gone, only around 50SMS have been sent, so I called bulk again,

the technical lady were YELLING on me saying because I apply for refund so they toke off the credits, While she yelling I want to tell her that your company helped me to solve the problems why still going with refund?she didn’t WANT TO hear from me but want me to surrender as a criminal then I can get to use this service, I can still fill the anger right now 12 hours after the call.

because my website only have 4 options to join the SMS service, so I still have to deal with this beautiful services

25 november 2020
Review zonder uitnodiging

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