Absolute *SCAM* !! I toppedup account with 88 GBP, then they suspended account. After repeated claim they agreed to refund the money but after 3 weeks. After 3 weeks passed, they did not refund anyth... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Its quite efficient in delivering messages once you succeed to upload your group.. However its not efficient enough when managing groups loaded. Some features that would make life easy can also be add... Toon meer
Our business is in the United States, but you can’t tell BulkSMS isn’t on the same continent, thanks to the great service they provide. Bulk text messages appear nearly instantaneously when they’re se... Toon meer
Terrible customer service/company, sitting for 2 days waiting to get the credits we bought, then asking them what happend, sorry sir, rejected, oh forget that, we will increase your amount of... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
BulkSMS.com is a leading SMS messaging service provider.
Contactgegevens
Rialto Road, 7441, Cape Town, Zuid-Afrika
- +27215283420
- marketing@bulksms.com
- bulksms.com
2,6
Slecht
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Prompt message delivering service and…
Prompt message delivering service and excellent customer service. Excellent in the school environment. Well done!!
15 juni 2020
Review zonder uitnodiging
Good service but high price
13 juni 2020
Review zonder uitnodiging
Excellent customer service
When I sent an email query about a problem, their response was extremely fast and helpful. Proper customer service such as one rarely received today.
13 juni 2020
Review zonder uitnodiging
50% of SMS are just do not go through…
50% of SMS are just do not go through to Bahamas. Support can't help.
12 juni 2020
Review zonder uitnodiging
Antwoord van BulkSMS.com
Hello, Customer. Thank you for your review. I'm sorry that we haven't been able to get your messages across. I'd really like to understand how and where we weren't able to help. Please could you send your support ticket number(s) directly through to me on marketing@bulksms.com so I can investigate? I hope to hear from you soon.
Yours in messaging,
Samantha.
The system is great
The system is great. The group list does not allow us to SMS to individuals in the group list. Can you please look into that.
12 juni 2020
Review zonder uitnodiging
a lot my messages never go through and…
a lot my messages never go through and i still have to pay for them
12 juni 2020
Review zonder uitnodiging
Sending message is so simple
12 juni 2020
Review zonder uitnodiging
Excellent for sending school messages…
Excellent for sending school messages to parents. Great one.
12 juni 2020
Review zonder uitnodiging
It was impossible to read any support…
It was impossible to read any support email received. I didn't receive any help from support.
12 juni 2020
Review zonder uitnodiging
Antwoord van BulkSMS.com
Thank you for your review, Carlo. I'm very sorry to hear that you didn't receive any help from our Support desk, and it is with reviews like these that will help us to improve. I'd like to follow up urgently. Please could you send through your Support Ticket Number(s) directly to me on marketing@bulksms.com so I can investigate where we went wrong and look at how we can be better. Thank you again, and I look forward to hearing from you.
Yours in messaging,
Samantha.
QUICK AND EFFICIENT SERVICE
12 juni 2020
Review zonder uitnodiging
Good day
Good day
We are experience problems with Telkom numbers. They are not been delivered to the recipients we have to keep reporting the numbers and I deal with 300 numbers at a time. Its causing issues as we are in constant contact with the recipients.
12 juni 2020
Review zonder uitnodiging
Antwoord van BulkSMS.com
Thank you for your review, Marlice. I am sorry you're having delivery issues. I have asked one of our Support Team to get in touch with you and to investigate what's going on! If you don't have any luck when chatting to them, please send me an email directly on marketing@bulksms.com. I hope that we're able to get to the bottom of this quickly!
Yours in messaging,
Samantha
Really like the new app as it is…
Really like the new app as it is updated and user friendly. However you like to get a list of all message sent listed by the phone numbers and all numbers that are invalid. Moreover some recipient does not receive messages received even if the numbers are correct.
12 juni 2020
Review zonder uitnodiging
Antwoord van BulkSMS.com
Thank you for your review Selvina. We appreciate your feedback! We are always looking to make our app better, and your inputs help us in our decision making processes. Please watch this space.
With regards to your messages not being delivered, are you able to send more information on that? Please send any support ticket number(s) to me on marketing@bulksms.com so we can investigate?
I look forward to hearing from you.
Yours in messaging,
Samantha.
BulkSMS has been a very consistent…
BulkSMS has been a very consistent service for our team. Easy to use and some great features. Thank you
12 juni 2020
Review zonder uitnodiging
Prompt service!
12 juni 2020
Review zonder uitnodiging
Only 70% of my messages are delivered
11 juni 2020
Review zonder uitnodiging
Antwoord van BulkSMS.com
Thank you for your review. I'm sorry that not all of your messages are being delivered. If possible, could you send me more information, such as your username and the country and networks you are sending to? Please send it directly to me on marketing@bulksms.com. I look forward to hearing from you.
Yours in messaging,
Samantha.
I registered, bought credit, then they blocked account, no refund
I registered, and bought credit, couldnt use the service and they bocked my account without refund!!
very bad service!!!
After the reply of Samantha of bulksms.com on Jun 12, 2020, i sent all the details she requested, i requested a refund, but no response from anyone of them.
Its just a cheap scam!!!
9 juni 2020
Review zonder uitnodiging
Antwoord van BulkSMS.com
Hello, Charlz. Thank you for your review. I'd like to investigate this further. Are you able to send me your username and any support ticket numbers you have so we can resolve this and ensure you either get your SMS credits, or a refund? Please send the info through to me directly on marketing@bulksms.com.
UPDATE: Thank you for your edited review Charlz. I am investigating this right away. I am very sorry that our team has not been in touch. This is very unlike them and I will ensure we respond to you as soon as possible.
Yours in messaging,
Samantha.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.