Butcher's Nourishing Food for Dogs Reviews 

They have changed the cans on The butchers joints and coat it no longer says it has twenty percent less fat

As a rescue organisation caring for dogs of all ages, sizes and backgrounds, everyone at AA Dog Rescue would like to thank Butcher’s Pet Care for their generosity and support through their recent charity donation.

The quality of the food is excellent, and it has been wonderful to see just how much our dogs love it. Mealtimes have become even more exciting, with wagging tails, clean bowls and plenty of happy faces around the kennels. Even some of our fussier eaters have thoroughly enjoyed it!

Providing nutritious, high-quality food is such an important part of giving rescue dogs the care they deserve while they wait for their forever homes, and support like this makes a real difference.

It is fantastic to see a company not only producing great quality dog food but also giving back to rescue organisations and the dogs who need help the most.

Thank you, Butcher’s Pet Care, for your kindness, generosity and commitment to helping rescue dogs. From Ziggy, Joe and all of their furry friends at AA Dog Rescue — we are incredibly grateful.

Butchers are very generous in supplying a pallet of dog food for our dogs at SHAK.

Your support is very nuch appreciated.

Love these products, dogs are super happy and healthy!

I’ve been using the lean and tasty tins for a few weeks now and they have transformed my dogs eating habits.
My dogs a fussy eater but the Lean & Tasty tins are a god send !
I like the transparency of ingredients on the tins especially the fact that they use broth/water as a binder and not carrageenan!!!
100% of ingredients are visible on the tin ! A high percentage of meat some good carbs from whole grain rice and some important vegetables!
Thank you butchers you’ve really helped me keep my dog fit and healthy ❤️

Our dogs all love Butchers its very good value and there is something for everyone . Butchers has been a constant for our dogs since day one bowls are licked clean

Excellent response from Jules at Customer Care following my query.
Our two Border Collies love Butchers Tripe Grain Free and Simply Gentle.

Had a problem with my dog food got in touch with butchers dog company via email jules was absolutely 💯% fantastic jules had no problem sorting it out for me they are brilliant and customer service is so polite my dog loves butchers she won't eat nothing else quality food for my dog Thank you jules for your help 💯 %

We have three very fussy dog's, and they took to Butchers dog food with gusto, we use the pouches, easy to handle, and share out if needed, we had a query about something, contacted the company, and they responded straight away, with a successful outcome, would highly recommend, both the product and customer services

Purchased a pack of dog food from Tesco and the first tin had been damaged and the food was rancid.
From the beginning Julia dealt with our query promptly and was extremely apologetic. She initially offered £5.00 as compensation, however, when I explained that this would not cover the cost of the tin plus fuel costs to Tesco Perth she was readily happy to agree a cost of £5.00.
She sent the link from NatWest and the money was in our bank account the next day.

I've been using butchers for my very fussy shihtzu for a few months now and he loves it . He loves the jelly in the tins of salmon and I buy him the lamb turkey and beef too . Over the years we have tried every type of dog food going even hypoallegic. So one day I bought him a tin of butchers and he woofed it down but I also noticed his skin improving . I don't know what isn't in this food but for the first time in years his skin is 80%clear . I avoid the chicken because I think chicken iratates his skin and it's hard to find multi packs without chicken so I'm pleased they sell the lamb beef and turkey because my dog likes variety 😄

I had an issue with one of the food trays so contacted Butchers via their website messaging service. I was astounded when I received a reply only hours later. This was from Julia in Customer Services who sent me a very helpful, friendly email asking for more details and pictures. I obliged immediately and then once again received a very quick reply from Elizabeth explaining how the issue probably occurred, information I found very interesting, and offering me a £5 voucher which I appreciated. I could not believe the excellent service I received, very rare in this day and age. I felt that I was actually being treated as a person as their replies were very personal to me and not scripted as so many are. Other companies should look to Butchers Customer Service for guidance on how to make a customer feel special, and heard! As regards their dog food, I use their Simply Gentle trays for my dogs as they have sensitive stomachs and it works, even though they are very picky and sometimes won't eat it but that has nothing to do with the quality of the food, which is good, just my little fussy mutts!

My miniature schnauzer, Betsy swallowed an acorn which lodged in her small intestine. She needed 2 major surgeries during which they had to remove part of her gut and stomach. She lost a lot of weight and couldn’t eat enough of her usual food due to her reduced stomach to regain the weight.
I changed her to Butchers and she has put back all her lost weight and is full of energy. She loves her new food.

I recently had to call customer service regarding an issue with packs of 24 trays Simply gentle dog food. My concern was dealt with by Mari and it was dealt with very professionaly.

Our dog, Patti, loves Butcher’s dog food. Recently I had reason to contact the customer service department and communicated with Mari. The service I received was exceptional, which unfortunately is rare nowadays. The issue was resolved quickly, efficiently and to a level beyond what I was expecting. Well done Mari and the whole team.

In general I've been satisfied with the tripe mix but recently have noticed that the food is very sloppy with no firmness which is what it is usually like.

This is for the Classic Cat Food range. My cats love it. They’re six and have never eaten any other brand of wet food. It’s grain and sugar free, which isn’t something you can say for the well known brands. Having had a previous cat pass away from CKD a grain and sugar free diet is essential. Comes in tins which I prefer over the non-recyclable pouches, and doesn’t cost the earth. It’s made from British produce too. Both my cats are bursting with health, their coats, eyes, weights, and gums are healthy (all signs of good health). I thoroughly recommend it.

Have used Butchers tripe dog food for a while and am generally pleased with the quality. However, bought one of the recent boxes of 400g x 24 tins, contained 9 tins that were just full of jelly with only a small blob of meat. Have contacted them 3x, but have not received a reply. It's disappointing that they respect their customers so little.

Have always fed my dog healthy heart grain free butchers dog food as it does not contain chicken which she does not tolerate. however after a pack of 6 had useless ring pulls that where not for for purpose , had to which Iuse a tin opener.
Contacted customer services and after a lot of to and froing they offered me £5 of my next purchase because they say I only complained about 1 can which I clearly did not.
I do not want their insulting token gesture just more quality control . Am now buying a more expensive brand and have had no issue with ring pulls.

Rotten dog food

Purchased £400 of Butchers tinned dog food, emailed 2 weeks ago to complain as multiple cans were of poor standard (some still sealed). Attached receipts, photos and still heard nothing back. I have kennels and multiple dogs had upset stomachs. Needless to say I will be returning the rest and looking for another brand to use!