My dogs love their raw mince and natural treats. I have no issues with the company. However I’ve had to complain to DHL the delivery courier as they keep ignoring my delivery requirements and leave... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I order raw food for my two dogs from Natures Menu, and have been doing so for several years now. I’ve never had any issues with the products or delivery, the order always arrives on time and is alway... Toon meer
Bedrijf heeft geantwoord
My dog is 6 years old now and he only eats the Nature’s menu treats. He is so fussy with food and has recently started to like the freeze dried nuggets. I’m a regular customer. Website is easy to navi... Toon meer
Bedrijf heeft geantwoord
I’m afraid delivery company did not deliver within the timing issued on the morning. It was supposed to arrive between 9.28 & 12.00 but arrived at 2.21. I had to wait in as obviously food was frozen (... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Nature’s Menu, we’re passionate about providing top-quality, natural pet food, backed by over 40 years of experience in raw feeding. Our products are made from 100% natural ingredients, including real meat, fruits, and vegetables, ensuring your pets get balanced and nutritious meals. We offer a wide range of raw and wet food options suitable for both dogs and cats. Pet owners often praise the benefits they see in their pets, such as shinier coats, improved digestion, and better overall health. Our flexible subscription service makes feeding your pet convenient and cost-effective, with fast and reliable home delivery options. We're committed to helping you provide the very best for your pets.
Contactgegevens
Natures Menu, Falcon Road, Snetterton,, NR16 2FB, Norfolk, Verenigd Koninkrijk
- 0800 018 3770
- info@naturesmenu.co.uk
- www.naturesmenu.co.uk
4,1
Goed
5K reviews
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Such a great range of dog food and…
Such a great range of dog food and treats that all my rescue dogs have done so well on since it became available and which they really enjoy eating
14 april 2026
Missing product on delivery
We have a monthly subscription and 2 consecutive orders arrived short of some products but the full invoice was taken out of the bank, after I contacted them the missing products were sent
15 april 2026
Our dog loves this food and he is so…
Our dog loves this food and he is so much fitter and happier now that he is been eating this for sometime highly recommend x
15 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van Natures Menu
We're happy to hear your dogs love it! Thanks for letting us know they are enjoying our product; we appreciate your feedback.
Natures Menu
My recently diagnosed diabetic cavalier…
My recently diagnosed diabetic cavalier needed a rapid diet change and this is going down a treat. Her three chums love it too. Result 😃
15 april 2026
Antwoord van Natures Menu
We're so happy to hear that your cavalier and her friends are enjoying the food, especially with her recent diabetic diagnosis. Thank you for sharing this positive result!
Natures Menu
Quick delivery easy to order.
6 april 2026
Antwoord van Natures Menu
We're so glad our ordering process was simple, and our delivery was prompt. Thanks for your feedback; we appreciate it!
Natures Menu
been getting this food for years now
Dog food arrived on time and all as expected, well packaged and very helpful delivery driver
12 april 2026
Antwoord van Natures Menu
We're happy the dog food arrived on time and as expected! It's great to hear the packaging and delivery were helpful. Thank you for your feedback.
Natures Menu
Packaging is absolutely appalling the…
Packaging is absolutely appalling the food came half defrosted no dry ice in the packs and no added structure to the box as it came half squashed so won't be ordering again from them they really need to sort the packing department out as it never used to be like this
13 april 2026
Great products
My dog is 6 years old now and he only eats the Nature’s menu treats. He is so fussy with food and has recently started to like the freeze dried nuggets. I’m a regular customer. Website is easy to navigate and ordering hassle free. Delivery has been super quick. Overall 5 stars for the service.
13 april 2026
Antwoord van Natures Menu
We're happy to hear that your dog enjoys our treats and that you find our website easy to use. We appreciate your continued custom and are so glad you're pleased with our quick delivery. Thank you for your positive feedback!
Natures Menu
Easy ordering delivery date spot on.
13 april 2026
Antwoord van Natures Menu
We're so happy ordering was easy. Thanks for letting us know about your positive experience!
Natures Menu
good helpful delivery driver
good helpful delivery driver
product good
delivery timing also good.
5 april 2026
Antwoord van Natures Menu
We appreciate your positive feedback. We're so pleased to hear you were happy with the delivery driver, product, and timing.
Natures Menu
Quality products, Easy ordering and quick delivery
Easy ordering and quick delivery. Quality freeze dried and raw dog food products . Like fact you can subscribe, put order on hold , or just do one off orders- it’s flexible and simple process to use.
13 april 2026
Antwoord van Natures Menu
We're so happy to hear that you find ordering easy and delivery quick! It's great you appreciate the flexibility of our subscription options and the quality of our food. Thanks for the positive feedback!
Natures Menu
Great service and customer care
We ordered dog food,was sent the wrong food but there customer service was second to none.Sent the right food and told us to keep the other food and give it to a dog home
13 april 2026
Antwoord van Natures Menu
We appreciate you bringing this to our attention. We are happy to hear that our customer service was helpful in resolving the issue and that the matter was handled to your satisfaction.
Natures Menu
Excellent
Happy with Nature’s Menu dog food. Great service from DHL, delivery arrived exactly when expected, tracking was clear and updated regularly. The parcel arrived in perfect condition and courier was professional and friendly.
12 april 2026
Antwoord van Natures Menu
We're happy to hear you're satisfied with our dog food and DHL's service. It's great the delivery arrived as expected, the tracking was clear, and the courier was professional. Thanks for your positive feedback!
Natures Menu
Consignment was lost in post but had a…
Consignment was lost in post but had a new one delivered in3days (weekend in between). Otherwise very reliable service.
3 april 2026
Antwoord van Natures Menu
We appreciate you bringing this to our attention. We are sorry your original consignment was lost, but we're happy we could resolve it quickly. Thanks for your feedback!
Natures Menu
Transition going well so far
13 april 2026
Antwoord van Natures Menu
We're happy to hear that the transition is progressing positively for you. Thank you for your feedback; it means a lot to us.
Natures Menu
Antwoord van Natures Menu
We're happy to hear that you had a great experience with our product and service! Thank you for your positive feedback; we appreciate it.
Natures Menu
Cannot fault the service
Cannot fault the service
App easy to navigate
Delivered on time and in good condition
Definitely recommend
12 april 2026
Antwoord van Natures Menu
We're happy to hear that you had such a positive experience with our easy-to-use app and on-time delivery. We appreciate your recommendation!
Natures Menu
After three attempts you finally got it…
After three attempts you finally got it right. Well done
8 april 2026
Antwoord van Natures Menu
We appreciate your patience, and we are so happy to hear that we finally met your expectations! Thank you for your feedback.
Natures Menu
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