Having a subscription for my dog's food makes sense, although getting the frequency correct has been a challenge since my dog was spayed and gained weight! The food is good and has been enjoyed by m... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Online chat with Abigail very professional I needed to sort out delivery dates for my subscription and decided to use the online chat, and great as was a real person and not AI My message was re... Toon meer
1st delivery was dumped at our gate hours after it should have arrived and had defrosted. 2nd delivery arrived hours after expected and had defrosted. Numerous calls to Natures Menu produced promises... Toon meer
Bedrijf heeft geantwoord
I have finally found a food that suits my 4 month old pup. All processed food was causing a problem with his gut in the end. I did some research and decided to try Natures Menu after a recommendatio... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Nature’s Menu, we’re passionate about providing top-quality, natural pet food, backed by over 40 years of experience in raw feeding. Our products are made from 100% natural ingredients, including real meat, fruits, and vegetables, ensuring your pets get balanced and nutritious meals. We offer a wide range of raw and wet food options suitable for both dogs and cats. Pet owners often praise the benefits they see in their pets, such as shinier coats, improved digestion, and better overall health. Our flexible subscription service makes feeding your pet convenient and cost-effective, with fast and reliable home delivery options. We're committed to helping you provide the very best for your pets.
Contactgegevens
Natures Menu, Falcon Road, Snetterton,, NR16 2FB, Norfolk, Verenigd Koninkrijk
- 0800 018 3770
- info@naturesmenu.co.uk
- www.naturesmenu.co.uk
4,2
Goed
7K reviews
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Customer service always excellent
Customer service always excellent. Always happy to help and my problems have always been solved. Also easy to contact.
7 oktober 2026
Review zonder uitnodiging
Antwoord van Natures Menu
We are glad you enjoyed your experience with our team. Thank you for your review regarding our prompt support and easy communication.
Natures Menu
Wonderful products and great customer…
Wonderful products and great customer service! My dog has been eating Nature's Menu for a while now and we're never switching!
26 september 2026
Antwoord van Natures Menu
We are so thrilled to hear that you are delighted with our products and customer support! It is wonderful to know your dog enjoys the food so much and that we have earned your long-term loyalty.
Natures Menu
Great order management and food quality
Great subscribe and save discounted service. Clear delivery and process times with an easy to manage part on the website when logged in.
Great quality food with feeding and nutrition plans offered. Helped my dog with their stomach sensitivities.
2 augustus 2026
Antwoord van Natures Menu
We are so glad to hear that our subscription service and website features have made managing your orders so convenient. It is wonderful to know that our food and nutrition plans have made such a positive difference for your dog's sensitive stomach. Thank you for sharing your experience and support!
Natures Menu
Gentle Giants Delighted!
Gentle Giants Delighted!
Great service,easy to use ordering and payment. Delivery on time and instructions followed.
The products themselves(raw mince and biscuits) are a great hit with my 2 Great Dane pups. Quality ingredients throughout 👌
6 oktober 2026
Antwoord van Natures Menu
We are so thrilled to hear that your Great Dane puppies are enjoying their raw mince and biscuits! It is wonderful to know that our ordering process, smooth payment, and prompt delivery met your expectations. Thank you so much for sharing your positive feedback and for choosing us for your gentle giants.
Natures Menu
The design of your platform is a bit…
The design of your platform is a bit confusing.
25 september 2026
Antwoord van Natures Menu
We are glad you enjoyed your overall experience with us, and we appreciate your 5-star rating. We hear your thoughts regarding the layout and will use this feedback to help make our platform easier to navigate in the future.
Natures Menu
Millie loves the food the only fly in…
Millie loves the food the only fly in the ointment is the delivery it was 8.30 pm when we received it.
26 september 2026
Antwoord van Natures Menu
We're glad your dog loved the food. Thank you for the five stars! We hear your concerns about the late evening delivery and are working with our courier team to improve our shipping times.
Natures Menu
Antwoord van Natures Menu
We appreciate your feedback regarding our pricing and are glad you liked the product's quality. We will pass this feedback onto our pricing team!
Natures Menu
Easy to make changes to an order if you…
Easy to make changes to an order if you want to, never any hassle and always on time and packaged well.
25 september 2026
Antwoord van Natures Menu
We are thrilled to hear that modifying your purchases is a hassle-free experience for you. It is wonderful to know that your deliveries consistently arrive on schedule and are carefully wrapped. Thank you for sharing your positive experience with us!
Natures Menu
It arrived just in time
It arrived just in time? The freezer bags had run out, there were only 2 , it had been on the van for 3 hours, and starting to defrost
25 september 2026
Antwoord van Natures Menu
We are glad your order arrived on time, but we hear your concerns about the insufficient cooling bags and melting items after a long delivery transit. We appreciate your feedback and are reviewing our packing protocols to keep frozen goods properly chilled during delivery.
Natures Menu
My dogs love Natures menu
My dogs have been on natures menu for quite a few years it as every thing that is needed in a good quality food and their bowls are licked clean , the ordering and delivery is easy to do and arrives on time .
25 september 2026
Antwoord van Natures Menu
We are so delighted to hear that your dogs have been enjoying our food for so many years and that their bowls are always left clean! It is wonderful to know that you find the ordering process easy and our deliveries prompt. Thank you so much for your loyal support and kind feedback!
Natures Menu
Antwoord van Natures Menu
Thank you for the great feedback regarding our service!
Natures Menu
Antwoord van Natures Menu
We are glad you enjoyed your experience and thank you for your positive feedback. We are happy to hear that our options successfully satisfied the selective palates in your family.
Natures Menu
Best quality raw food
Best quality raw food. Dogs love this brand of food but I only give to breeding dogs due to cost but they all have the duck necks . I try and buy in bulk when I have a discount code. All the food is delivered promptly and professionally. Brilliant company with superb products . Thank you
25 september 2026
Antwoord van Natures Menu
Thank you so much for your fantastic feedback. We are thrilled to hear how much your breeding dogs enjoy our raw range and that the duck neck treats are a hit with everyone. It is also great to know that your orders consistently arrive quickly and efficiently. We truly appreciate your continued support.
Natures Menu
It's always delivered on time and it's…
It's always delivered on time and it's the only one my dog will eat and if I want to change it to a different date I go on to website and is done this so easy
24 september 2026
Antwoord van Natures Menu
We are thrilled to hear that your dog enjoys our food so much and that managing your delivery schedule online is such a smooth process for you. Thank you for taking the time to share your wonderful feedback!
Natures Menu
I bought raw meat for fussy eaters
I bought raw meat for fussy eaters, because my dog is a fussy eater so far all going well he actually eats what I put in his dish hope it continues.
24 september 2026
Antwoord van Natures Menu
We are glad you enjoyed your experience with our product. We appreciate your feedback and hope your dog continues to love every mealtime. Thank you for sharing your thoughts!
Natures Menu
Always easy to order from and delivery…
Always easy to order from and delivery is exceptional
16 september 2026
Antwoord van Natures Menu
We are delighted to hear that you consistently experience an effortless ordering process and receive exceptional service with your shipments. Thank you so much for taking the time to share your positive feedback with us!
Natures Menu
A Perfect All Round Food
I have finally found a food that suits my 4 month old pup. All processed food was causing a problem with his gut in the end. I did some research and decided to try Natures Menu after a recommendation and both of my dogs are now enjoying it. It is a little on the expensive side but will now give him the nutrition he needs hopefully with no more problems. The real bonus is the reduced number of stools that he produces although undigested rice does look a little odd.
23 september 2026
Antwoord van Natures Menu
We are happy to hear that both of your dogs are enjoying their meals and that your young puppy is finally getting the gentle nutrition he needs for a healthier gut. We appreciate you taking the time to share your feedback with us. It is wonderful to know that you have noticed positive improvements in his digestive health, including smaller stool volume. We acknowledge your comments regarding the price point of our products and the appearance of certain ingredients during digestion. Providing high-quality, wholesome nourishment for your pets remains our top priority.
Natures Menu
Antwoord van Natures Menu
We're so happy to hear that your experience went smoothly from start to finish and that your dog was so pleased with the order! Thank you for sharing your wonderful feedback.
Natures Menu
Excellent Service
15 september 2026
Antwoord van Natures Menu
Thank you for your great feedback regarding our service!
Natures Menu
BE CAREFUL!
BE CAREFUL!
I found pieces of plastic in the PATE!
Took pictures of it and already sent them an email.
3 oktober 2026
Review zonder uitnodiging
Antwoord van Natures Menu
Thank you for your feedback. We are investigating your email to address this serious safety concern!
Natures Menu
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