Terrible customer service! I moved house and accidentally entered the wrong shipping address. I emailed 3 times trying to get this changed before it was shipped and had no response. I then went onto t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Terrible customer service! I moved house and accidentally entered the wrong shipping address. I emailed 3 times trying to get this changed before it was shipped and had no response. I then went onto t... Toon meer
Bedrijf heeft geantwoord
Love buy me once - they have a great selection of high quality products that are reasonably priced and excellent value in the long run. Such a refreshing change from the mass produced, limited lifespa... Toon meer
We needed to get some new pans after switching from a gas to an induction hob. We really appreciated having a small curated range specifically selected for quality and longevity to choose from on the... Toon meer
I found 2 items that I was interested in (a larger than standard bath sheet, and a deep double size fitted sheet). Ordering and payment was straightforward and the items arrived very soon after. I... Toon meer
Buy Me Once researches and sells long-lasting products.
25 Lavington Street, SE1 0NZ, London, Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 61% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I didn’t receive the order but waited as the website said it may take several days to fulfill orders
It turns out that there was a problem with the Post Office holding the parcel hostage because there was extra postage to pay
This was sorted out very quickly by Buy Me Once UK and I hope to receive the package shortly
I hope to update the review when my wife comments on the quality of the product

Antwoord van Buy Me Once UK
Easy purchase, great frying pan. I had wanted to buy a good cast iron pan for some time, decided on the brand and found it any Buy Me Once. It certainly seems that this pan wil last a lifetime!
Buy Me Once is a great concept and I am really happy with all the products I've purchased from them. No issues with delivery or service.
Excellent service! Delivered within promised time frame and product just as expected.
It's really good to shop with this company.
Differing products and a website that smiles!
I purchased on the 19th of July, a 750ml stainless steel from BuyMeOnce after having misplaced a waterbottle that I had previously. It arrived on the 22nd of July. I'm very pleased with my purchase, and am pleased also that I was able to help the environment in the process also!
I ordered a Suri toothbrush from Buy Me Once. It arrived quickly, but unfortunately it stopped working after a couple of weeks.
Buy Me Once liaised with Suri and came back to me with some suggestions for solving the problem. When none of those worked, the very friendly and efficient Tara arranged for Suri to send a replacement. It was clear throughout that it wasn't about selling you something and that's the end of it; she clearly cared about the whole customer experience.
Buy Me Once is a great concept - sustainable consumption.
I was kept informed by email. All went very smoothly and I am happy with the product. Really like to shop with Buy me once.
Very happy with my shopping experience. Good fast service. An d most importantly, wonderful products.

Antwoord van Buy Me Once UK
I ordered an item on 10 May, and received an email 5 days later informing me my item was on the way and so I waited.
After two weeks and no sign of the item I checked the Royal Mail tracking info and saw that the item had been delivered....but not to my address. The company had issued the address label incorrectly.
I notified them of their error and attached a photo of the Royal Mail tracking photo showing the incorrect address label.
Despite numerous efforts to contact the company since 24th May, as of 31st May I've received no response.
I've renamed the company Use Me Once as I won't be buying anything from them again. I hope other buyers have better luck receiving items, and better service if things don't go to plan.

Antwoord van Buy Me Once UK

Antwoord van Buy Me Once UK
Always a fantastic place to shop, and my first choice when I want to buy something durable, elegant, with quality workmanship.

Antwoord van Buy Me Once UK
First time purchaser drawn to the concept of this, especially in todays throw away world. I have bought a Solidteknics skillet which I already love and I'll be back for other items. First class service and products.

Antwoord van Buy Me Once UK

Antwoord van Buy Me Once UK
Tin opener and metal clothes pegs both arrived quickly, and as described. I hope the tin opener really does last a long time, but I've had no complaints from the person who asked for a buy me once tin opener 15 months ago. So hopefully it will.

Antwoord van Buy Me Once UK
We did initially have a shipping issue where someone else's package arrived with us, however Marion at customer support was extremely helpful, actively looking into our issue, we never found the lost package but a brand new set of tumblers was sent out to us no questions asked which arrived very promptly so in the end very happy with our service!

Antwoord van Buy Me Once UK
Always a great experience with Buy Me Once UK, thank you!

Antwoord van Buy Me Once UK
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.