Buzz  Reviews 

Worse ever scam im ave on my life this peplos ar robers , im order some gold bars online over mou th go true ibay sold by this company im never reccive my order or money back and ner replay my imails

Check on your auto-renewal date!!! And put a reminder in your calendar for 31 days before that.

If I could give this experience negative 5 stars I would.
I didn't want to write this review. I wasn't aware I was on an auto-renewing annual contract. I was not proactively contacted by anyone to remind me that I was or to see if I was a happy, active customer. I contacted Customer Support 3 weeks before the renewal date once I realized it was coming up and asked to cancel my license before that date, told them I had not been notified about my renewal, and that no one attempted to retain me. I am an individual licence for Buzz... they don;t make big money on me. They could not inform me one way or the other if they would be charging me for another YEAR of my licence even after I pulled in the Head of Customer Success. This was terrible communication, lazy customer success team that relies on people forgetting their auto-renewal to make money, and providing unclear, vague answers when pressed. I can no longer recommend anyone work with this company.

Evgeny Levine is a Killer, He did an Amazing Job with a lot of Patience - He is a Listener if you want one!

Excellent Troubleshooting Skills - He solved the problems that i faced in no time - He made it look easy for me to set prompts on an AI Tool.

So BUZZ.AI - Get this guy a Raise... You have hired a Killer... Cheers Buzz...

Having a very positive experience always with Eugene at Buzz! He's always so helpful and cheerful!

Eugene has made an immediate positive impact our the Culture Of Fit's Buzz campaigns. Through our weekly meetings he has been able to explain the inner workings of the platform and helped us achieve more success with our campaigns. He is also very positive and a pleasure to work with.

Thank you, Beatriz and Elias, for your great support! Customer service is excellent, so fast and efficient.
Great app with many features and easy to use.

I have used buzz.ai (and its previous iteration, Kennected) for a few years now and it has been a great way to connect with new people. Elias and the other staff there provide solid support in their quarterly calls.

Evgeny is an absolutely amazing CSM!! I am so grateful to have him supporting me. I constantly have very complex questions for him and he ALWAYS has the answer and usually a little added insight as well. Buzz.ai is an amazing product and having actual human intelligence like Evgeny to compliment this product really takes it to the next level.

I bought a seat Leon from auto buzz limited, the car was very good inside and out and the staff where very friendly

Evgeny was very helpful and professional. We set the campaign very fast and now all is working smothly.

This software is a key tool for my business. The customer service has been top-notch. Caroline provides me with exceptional tips to streamline my process and improve response rates. I feel really great knowing I have a partner helping me make the most out of this solid software. My ROI is easy to see!

Caroline has been super helpful and spent many sessions helping me develop strategies and improve campaigns and filters to target more clients. She's answered questions and is on top of things, answering questions and getting back to me in a super timely manner with whatever I need.

The services were not that great...after cancelling in writing, and acknowledged by two individuals at Buzz, they continued to charge my corporate credit card. Repeated emails of I'm looking into it have gone nowhere. I have had to file a dispute with Amex...send all the correspondence and waste my time on this.

The advisors are very knowledgeable and helpful.

Can not recommend, if you cancel they still will charge your card another month, because they want 30 days notice, then they will continue to charge your card, and although they will acknowledge their error, they will repeat this reply when you inquire about your refund "Apologies for the delay, and thank you for your patience. Our management team is still processing the refund request, and we understand it’s taking longer than expected." to date we have paid 5 months of service and have never utilized the service even once. Maybe the service is good if you use it, we wouldn't know. Make sure you know what your getting and want it because getting your credit card off auto pay is time consuming and to date impossible.

Eugene is fantastic. We are almost complete setting up the best campaign ever. He cares, is very personable, is detailed, focused and cares about my success. Just a great guy.

I’ve received great and insightful customer service during my time working with Buzz. My representative/advisor is Elias Ushar. He is very knowledgeable and professional and has helped me set up and adjust my marketing campaigns based on my employers needs.

This is the worst company to deal with. I got ZERO results from their "LinkedIn Outreach" program. Added alot of people on LinkedIn but ZERO new business. I specifically told their customer service that the renewal fee of $1200 WAS NOT AUTHORIZED. They charged my card anyways. I am disputing it with my bank. Never again, Buzz.Ai. Fool me once, shame on you. Fool me twice, shame on me.

Eugene was an amazing guide to create my new campaign and refresh the existing ones. I really appreciate his knowledge and professionalism while been patient. Kudos to amazing reps like him that make our experience wonderful.

Eugene was very patient with me and spent 40 minutes fixing my issues. I would highly recommend him.