Blackwater Aquatics Reviews 296

Awesome fish!! Great communication! Extremely well packed! Great price,highly recommend!!!

Satisfied quality

Beautiful fish!! All were shipped with care. Will do online business with them again

I’ve purchased from Blackwater Aquatics multiple times and can’t recommend them enough if you are looking for high quality fish

Ups dropped the ball but fish came in healthy. Will be ordering again!!

Great guys, great business. I have been buying great fish from them for years never a problem great service

I ordered 6 betta coccina persephone and all six arrived healthy, however it was a full 3 weeks before they shipped. The 3 week wait wouldn't have been an issue had there been a disclaimer on the website or puchase email stating the fish were in quarantine. My second issue is despite it being winter the fish were shipped without a heat pack. They were foam insulated and brought in as soon as they arrived, but despite that when I opened up their box they were really cold. I will order from bwa again but probably not in winter

Communicative during the process and prompt with shipping. Fish arrived alive and well. Packaging was well done.

I picked up my Betta from BW Aquatics in person and had the chance to meet Anh and see the facility. I had decided that I specifically wanted a wild-type Betta, and BW Aquatics specializes in them. The operation is small but extremely organized, and it was clear the fish are very well cared for. I saw the breeding tanks and how they manage and quarantine the fish, which gave me a lot of confidence in how they run things.

On the business side I dealt with Rich, who was very responsive and fair throughout the process.

When I first got my fish (Khan) he was very pale with a stress stripe, and Ahn explained that this is normal because bettas often lighten during transport. He was absolutely right. Once Khan settled in, the transformation was amazing — the colors came in beautifully.

He even transitioned onto Fluval Bug Bites after a little persistence. He was mouthing pellets from day one, and now he’s actively hunting for crumbs in the sand.

Overall it was a great experience. I would absolutely buy wild-type Betta fish from BW Aquatics again and would recommend them to anyone looking for healthy, well-raised wild Betta fish.

This company is small and amazing ! Can’t wait for them to expand! Fishes are kept in well conditions and the owner really takes care of brand .

The betta fish arrived safely despite it being 2nd day shipping. Please feed the fish frozen bloodworms the fish would enjoy it. The fish will be shy for the first few days FYI and it will hide. This kind of betta prefers planted tanks instead of artificial. You can put this fish with other fish that would not harm it.

Excellent quality fish and a very helpful seller.

Great quality fish, didn’t take long to color up and they are doing amazing

Excellent customer service, the staff at BwA went above and beyond to help me with a custom order. The fish arrived quickly, well packed and healthy. A+, all around.

From first inquiry to questions afterward, Blackwater Aquatics has been an amazing company to work with. They helped me pick the right species of fish, chose the perfect weather window to ship, and the fish arrived healthy and feisty! I will absolutely be working with them again in the future and recommending them to anyone interested in wild betta species.

I waited a long time for the Betta Mahachai Grey to come back into stock, and I am delighted with my purchase! The fish I ordered shipped in a timely manner and arrived snugly packed with a heat pack that was still warm the day after delivery. The new fish is very healthy and active, and doing very well in his new home. Highly recommend ordering fish from Blackwater Aquatics.

Ordered twice and had a good experience both times. All of the fish were healthy and customer service was good

Fish quality is great also packing is amazing

Great company. Very helpful communication. Rich specifically helped me understand the whole process as it was my first time receiving a fish in the mail. I received it today, and although stressed, he perked right back up is now happy and healthy in my tank. Great quality too. I would absolutely order from this company again.