Cab Direct Reviews 224

Experience from start to finish was excellent every time I rang with a question they was more than glad to help as for the car fantastic and great price you would be paying a lot more on the forecourt thanks cab direct 👍

I ordered the vehicle in May 2023 , I was given the first delivery date as December 2023 , 1 day before the delivery date I got a call saying due to unforeseen circumstances, it will now be January 2024 , then that changed to March 2024 , then I received an email saying week commencing May 2024 , I then get a call early October 2024 your vehicle has arrived, to be fare it’s lovely

If you’re looking for a new taxi
Then this is the place to go
You save thousands of pounds on chassis they do all the hard work for you. You just pop a deposit down and the service is all sorted out for you. The customer service sales rep. Stuart is always my 1st to go to. He looks after you gets what you need will definitely be buying more vehicles. This is my third vehicle from them never had a problem. Five star service

Excellent service as normal from Cab Direct and the team who helped me with my new taxi, great service from terri and Scott as they kept me informed from start to finish with the new mini bus, amazing handover and i left Glasgow a happy man. Thanks again. 👌

I have bought many new vehicles and the service is always brilliant especially my sales advisor Terri.

Great Communication and Professional service from Kelly from start to finish.

Everyone was great. Terri was a massive help and great to deal with. Car was delivered in less than two weeks and no issues at all

A company like cab direct worth millions but they didn't hesitate to charge me over £5000 comparing to advertising price in that time.
I called a day before the delivery day and one other agent told me i will speak to the manager to solve the issue but it was just words coming from the mouth for me to sign, when i got the car he never contacted me.
Tried to reach the person i dealed with for a period of two months they always telling is busy, in the end he come up with another version to close the case.
I never got that deference back and i end up by paying £87 extra for the next 60 months.
Well played.
My advise to who ever want to buy a car keep checking the price during the time you wait for the delivery.
Bad experience

I’ve been waiting 6 weeks for some basic AC Fittings. Every time I call, nobody responds back. I asked for them to ship what they had on the day I ordered because 1 item was back ordered. I have received nothing.

Quick and effective

Quality service

Just good service

Excellent service

Sandra was the consummate professional and helped me through every step of the way. Excellent service.

great experience

Very friendly customer service staff, excellent
All nice staff. all Staff had good communication with me.

My overall experience has been good and Terri has been very helpful however I was disappointed with Engineering as my meter was not calibrated correctly to my type of vehicle resulting in me having to get a council MOT twice and going to Clydebank to get it correctly Calibrated.

I had a great easy experience Terri the salesperson was great she kept me updated and helped me with the pickup process.

I spoke with peter hi has a nice person. Very good job done. Thenks fior him. 😊⭐️⭐️⭐️⭐️⭐️

Customer service was excellent, nothing was to much trouble, they always answered every question that I asked, I would definitely recommend to my colleagues.