This company provided top notch customer care and service. Communication was excellent. I am very happy with the product. I have a difficult eyesight situation and even though this was an Internet... Toon meer
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Lees wat reviewers zeggen
Absolute garbage company. If you want zero customer service, extremely long wait time for your glasses, and no communication then this place is for you! If I could give negative 5 stars I would. Been... Toon meer
The frames are made well and the prescription was spot-on. The pads offer great grip. Overall fit wasn’t quite right and CA Glasses was super helpful in getting us dialed in. Customer support was exce... Toon meer
Bedrijf heeft geantwoord
Bria at CA was very helpful in ordering my new glasses. This is my 2nd pair of CA Glasses, as my eyes have changed. The Matrix Bayshore Prescription glasses are perfect for my shooting competitions.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2006, CA Glasses was born as an alternative for people looking for high quality prescription sports and safety glasses. We develop high quality, ANSI and FDA complied frames and lenses for our consumers, and sell them at prices everyone can afford. CAGlasses is a company with a passion for the eye. Whether you are looking for safety glasses for work, sports glasses for passion or eyeglasses for fashion, buying them in our store is extremely easy and enjoyable. We strive to meet every needs of our customers and leave everyone looking great and happy. Interestingly, our desire for high quality lenses led us to establish an optical lab that make not only high standard optical lenses and but eventually allow us to make medical grade products for doctors and dentists. We are excited about what the future brings and open-minded about finding new technologies to meet our client's future needs.
Contactgegevens
Verenigde Staten
- caglasses.com
3,9
Goed
214 reviews
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Antwoord van caglasses.com
We thank you for your feedback and support.
Slight problem with the pair I ordered…
Slight problem with the pair I ordered because of a stigmatism . Problem was quickly corrected at no additional charge. My new glasses are wonderful. Thank you
1 december 2025
Review zonder uitnodiging
Antwoord van caglasses.com
Thank you for your feedback! We’re glad the issue was quickly resolved and that you’re happy with your new glasses.
Best Sports Glasses Company
The caglasses.com company has gone far above what you would expect. My first pair of glasses didn't work correctly. So they asked me several questions, took pictures of how the glasses fit, and are making a new pair with a different frame and lenses. This is what you call customer service at its best. Five Stars is not a high enough rating.
2 januari 2026
Review zonder uitnodiging
Antwoord van caglasses.com
Thank you for the amazing feedback! We’re glad we could resolve the issue and provide the level of service you deserve. Your satisfaction means a lot to us.
CA Glasses is a JOKE!!
1/2/26 Update
After posting the below review, CA reached out to me to take “full responsibility for the misunderstanding”. They now have offered to send the 2nd remake pair of glasses. We shall see how this goes…
I ordered glasses from CA in August 2025. When I first received my glasses, they were sunglasses and not transition lenses as I requested/ordered. Upon contacting the company, they offered a 2nd pair at 1/2 price. I should have just gotten my money back then but I went ahead and ordered the 2nd pair. When I finally received them, the lenses were so thick and heavy that I couldn’t wear them. I contacted them and while waiting to hear back, I went to Walmart who informed me my no line ‘line’ was in the wrong place and that’s why I was having some vision issues. I ordered a 3rd pair of glasses from Walmart and got them with no issues in 5 days. Still waiting to hear back from CA, I contacted them again to let them know the line was in the wrong place and they offered to remake BOTH pair of glasses. I agreed and waited some more. Upon making 1 pair, they asked if they could send them to make sure they were correct before remaking the 2nd pair. I obliged and after ordering glasses in August, I finally received a pair that I could wear and see out of on 12/20/25!!! YES, it took 4 months to get ONE correct pair!!!! The company then contacted me on 1/1/26 to let me know they will NOT be remaking the other pair of glasses due to when I originally received the 1st pair of sunglasses (which should have been transition lenses) I let them know the VISION was fine - I didn’t realize the line was off as I’ve never worn bifocals before and therefore had no clue where the no line was supposed to be. Upon speaking with Kathy on 1/1/26, the case has been closed, I paid for 2 pair of glasses through CA (3 total when you add the Walmart pair) - I have 3 pair but only 1 of them is useful and wearable and CA could care less about helping make this right. I highly suggest you DO NOT order from them!
Please note - I originally ordered in August 2025 & finally received 1 pair of glasses in December 2025.
Also - all of these 5 star reviews they have are fake. They request you leave them a 5 star review, screenshot it and send it to them in order to receive free shipping!!! How are you supposed to leave a review BEFORE they ship your order. 1000% a SCAM company!!!
31 december 2025
Review zonder uitnodiging
Antwoord van caglasses.com
Thank you for sharing your experience. We sincerely apologize for the delays and the issues you encountered with your orders. This is not the level of service we strive to provide.
While we were able to successfully remake one pair to meet your vision needs, the additional remake fell outside our warranty timeframe based on the original delivery date. We understand how frustrating this was, especially given the overall timeline, and we regret the inconvenience caused.
We also want to clarify that customer reviews are voluntary and reflect individual experiences. Your feedback has been shared with our team as we continue working to improve our processes and communication.
Thank you for bringing this to our attention.
Poor customer service - takes forever to get the product
I placed an order with this company for a pair of sunglasses on November 18th. It's now December 30th. This was supposed to a Christmas gift. This company's customer service keeps telling me that the glasses are going through quality testing phase. I've got better results from my local optometrist. Avoid ordering anything from this company.
30 december 2025
Review zonder uitnodiging
Antwoord van caglasses.com
UPDATE : UPS 1Z819E6R0397158178 delivered 11:59AM
We sincerely apologize for the delay and for the frustration this has caused, especially since the order was intended as a Christmas gift. We understand how disappointing this experience has been.
Your sunglasses were held longer than expected in our quality control process to ensure they meet our standards, but we recognize that this delay was unacceptable and that our communication fell short.
UPDATE: shipped via UPS 1Z819E6R0397158178 currently in transit
Easy to place order
It was easy to place my order. Glasses were everything that I expected. Good fit and comfortable.
4 december 2025
Review zonder uitnodiging
Antwoord van caglasses.com
Thank you for your feedback! We’re happy to hear you’re satisfied with your glasses and the ordering experience.
Great customers service
Great customers service. Effective and prompt communication!
28 december 2025
Review zonder uitnodiging
Antwoord van caglasses.com
Thank you for the kind words! We’re glad you had a great experience with our customer service and communication.
Antwoord van caglasses.com
Thank you! We appreciate you taking the time to share your experience with us.
Finally shipped
So they reached out today and had shipped out today. Still no delivery date I get the holidays. Yes it took 28 days compared to the 14 days as stated hopefully they do the right thing now for other customers
22 december 2025
Review zonder uitnodiging
Antwoord van caglasses.com
We’re sorry for the delay and frustration. We’d like to confirm that your order has been shipped. Please contact us directly at 1855 598 2020 if you need the tracking details or further assistance. Thank you.
Long delays
Horrible experience. Glasses took 65 days to arrive. 65 days! Was unsatisfied with them. Chose a different pair. 72 more days for replacements to arrive! What?!
21 december 2025
Review zonder uitnodiging
Antwoord van caglasses.com
Thank you so much for your kind words! We’re happy to hear our team was helpful and responsive by both email and text. We truly appreciate your support.
Great glasses
Great glasses, easy to work with customer service on fixing an RX issue. Bria helped me out, very friendly and knowledgeable.
18 december 2025
Review zonder uitnodiging
Antwoord van caglasses.com
Thank you for your review! We’re glad you love your glasses and that Bria could help with your RX issue. We’ll be sure to pass along your kind words—our team really appreciates it!
Best options and service
CA Glasses had the widest selection of glasses at the best prices and with great options for lenses that I found after comparing six of the leading vendors. I settled on the Matrix Upton Safety Glasse with Anti-fog prescription lenses. They are ANSI Z87.1 Certified, light, very confortable and look great. I did have an issue with a mistake on my prescription and an actual caring human responded to me right away and offered me a great option to resolve my issue.
5 december 2025
Review zonder uitnodiging
Antwoord van caglasses.com
Thank you for your detailed review! We’re thrilled to hear you found the perfect pair of glasses and that our team was able to promptly resolve your prescription issue. We appreciate your trust and kind words!
Great product and customer service!
4 december 2025
Review zonder uitnodiging
Antwoord van caglasses.com
Thank you for your review! We’re glad you’re happy with both the product and our customer service. We truly appreciate your support!
Antwoord van caglasses.com
Thank you for your feedback! We’re glad you’re happy with your glasses and our customer service. We appreciate your support!
not so great service
Got my glasses on time and everything was correct. No complaints and I might even come back again. Edit: On my first order it took over 2 months for me to get my glasses, mind you they have a 15-day guarantee. Then, after I received my glasses, they were the wrong prescription and CAglasses wouldn't even honor there "no questions asked" replacement. In exchange for a 5 star review they would give me a 50% discount on a new pair. The new pair also took over 15 days. I couldn't even get what I wanted because they apparently, they offer frames that can't even hold prescription lens. I do not recommend this company
13 december 2025
Review zonder uitnodiging
Antwoord van caglasses.com
Thank you for your feedback! We’re glad everything arrived on time and as expected. We’d be happy to help you again anytime! 😊
The only company I will ever use…
The only company I will ever use for my prescription safety glasses. They have been amazing over the years, always helping and making sure I'm happy. Prices can't be beat as well! I've turned on several coworkers to use CA Glasses as well. They are the best! Glasses last a long time too, even working construction outside every day.
12 december 2025
Review zonder uitnodiging
Antwoord van caglasses.com
Thank you for your loyalty and amazing feedback! We’re honored to be your go-to for prescription safety glasses and truly appreciate you recommending us to your coworkers. It means a lot to know our glasses hold up to daily construction work—thanks for your continued trust! 😊
I ordered a pair of prescription…
I ordered a pair of prescription sunglasses about two years ago and I really like them I got a lot of good use out of them. I just recently bought another pair and I really like them too they fit great.
11 december 2025
Review zonder uitnodiging
Antwoord van caglasses.com
Thank you for your continued support! We’re glad to hear both pairs of sunglasses fit great and that you’re enjoying them. We look forward to serving you again in the future! 😊
New to prescription glasses
New to prescription glasses and need wear safety glasses at my job. CA Glasses went up and beyond my expectations to make sure they fit correctly! GREAT CUSTOMER SERVICE!! I will be back again for my next pair!
11 december 2025
Review zonder uitnodiging
Antwoord van caglasses.com
Thank you for your feedback! We’re thrilled to hear we could exceed your expectations and ensure a perfect fit. We look forward to helping you with your next pair! 😊
Good customer service
Reasonable price on good glasses. Also great customer service. My initial order didn’t work out well for me, due to inherent challenges of ordering glasses online, however I contacted customer service and they were very helpful in answering my questions and they stood behind their stratification guarantee, sending me a completely new different pair of glasses which better met my needs, with the only additional expense being the upcharge for different lens materials and the cost of shipping.
9 december 2025
Review zonder uitnodiging
Antwoord van caglasses.com
Thank you for your detailed feedback! We’re glad our team could help find the right glasses for you and provide support throughout the process. We truly appreciate your trust and kind words about our service! 😊
Excellent customer service from the…
Excellent customer service from the beginning of this process. Very helpful and concern with my problem. I will buy again in the future.
10 december 2025
Review zonder uitnodiging
Antwoord van caglasses.com
Thank you for your kind words! We’re glad our team could help and provide excellent service. We look forward to serving you again in the future! 😊
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