Cake box always my to go brand to any celebration or even just for craving, but let me tell you cake box hull at new land avenue have exceptional customer service , I didn’t manage to get her name bu... Toon meer
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Lees wat reviewers zeggen
Site was so easy to navigate, collection times were brilliant - I got to choose the time which was really impressive. The shop is spotless and bright with all the delicious cakes on display - the man... Toon meer
I am so happy with my experiance with cake box. The cake was delicious and freshly made, one of the best ones I have ever had, the costumer service was outstanding very helpful and friendly. Cake was... Toon meer
I ordered a personalised picture cake for my mum's birthday and I provided a collage of two different pictures just side by side but the team at cake box in alperton used their initiative and made a b... Toon meer
Bedrijfsgegevens
- Taartenwinkel
- ook in
- Afhaalservice
- Bakkerij
- Bakkerij voor bruidstaarten
- Cupcakewinkel
- Online voedselbezorgdienst
Over Cake Box
Geschreven door het bedrijf
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Cake Box began its journey in 2008 with one small store. We now have 230+ stores with many more to come. |
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| Have any questions? Check out our FAQ! Can’t find the answer you’re looking for? Contact us at info@cakebox.com or use our Store Locator to find the details of your local Cake Box store. | ||
Contactgegevens
Verenigd Koninkrijk
- info@cakebox.com
- cakebox.com
4,5
Uitstekend
63K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Pink Rosette Cake (Chocolate inside)
Online ordering was straightforward. Cake looked pretty much exactly as it did online. I opted for the Chocolate one as I don't like jam in a cake, and it tasted as good as it looked. The icing is fresh cream so it needs to be kept in the fridge and I advise you collect it on the day you need it. Our friends were overwhelmed with the cake as we bought it as a surprise to celebrate their recent marriage. Will be sure to buy cakes from this company again and would 100% recommend.
8 oktober 2026
Great Quality
30 september 2026
What an amazing birthday cake from Cake…
What an amazing birthday cake from Cake Box. They never fail. We buy our birthday cakes from Cake Box every time. To think they are all egg free! I would recommend you try one especially hazelnut or Biscof.
4 oktober 2026
Special order
I always order birthday cakes for special occasions from cakebox. Cake was delicious. Specially made to order, without jam. Easy to order online.
7 oktober 2026
The cake was perfect
The cake was perfect, I had to adjust the time I picked it up the day before because of changes of plan, the best shop was so understanding and were able to accommodate me. On arrival, the shove assistant was friendly and welcoming. We all enjoyed the cake very much and will definitely buy again.
3 oktober 2026
The Cake was one of the best tasting…
The Cake was one of the best tasting cakes we have had in a long time ,
Cake was ready for when we asked for and was given it right away no waiting , good price and service .
30 september 2026
I am so happy with my cake
I am so happy with my cake, Ordered my cake online it was already to pick up earlier than time given, packed in a easy box to carry. The cake looked absolutely amazing and it tasted delicious every one loved it. It finished of a Beautiful 40th birthday for my daughter.
10 oktober 2026
Review zonder uitnodiging
Ordered last minute before a birthday…
Ordered last minute before a birthday meal like 4 hrs notice! Cake ready and personalised and super tasty - great price in this day too!!!
27 september 2026
Gorgeous Cakes
It’s easy to order for collection at my local store . As always the cake was spot on . Very good service
6 oktober 2026
We all loved Red Velvet celebration…
We all loved Red Velvet celebration cake. It was fresh, light and just what we like.
We forgot to add the note when ordering, but the lady did it when we came to pick up.
5 oktober 2026
Always helpful staff and the cakes have…
Always helpful staff and the cakes have never disappointed me
29 september 2026
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Our first cake
We ordered their cake for the first time after reading positive reviews. It was nice but not quite up to mark or even worth the price. The fruit flavour was strange and unpleasant. It was far too sweet for a cheesecake and I ordered it for my elderly mother at home.
6 oktober 2026
Antwoord van Cake Box
Dear Reetika,
Thank you for taking the time to share your feedback with us.
We are sorry to hear that the cheesecake did not fully meet your expectations, particularly regarding the sweetness and fruit flavour. We understand how disappointing this must have been, especially as you chose it for your elderly mother and this was your first experience ordering from us.
Your feedback is important to us, and we appreciate you bringing these concerns to our attention. We will ensure your comments are shared with the relevant team for review.
Warm regards,
Cake Box Customer support.
Very disappointed the way was decorated…
Very disappointed the way was decorated and delivered
26 september 2026
Antwoord van Cake Box
Dear Iram,
Thank you for taking the time to share your feedback with us.
We are truly sorry to hear that you were disappointed with the cake’s decoration and delivery. We understand how important it is for a cake to arrive as expected, especially for a special occasion, and we sincerely apologise that your experience did not meet your expectations. This is certainly not the standard we aim to provide.
We would appreciate it if you could share the name of the Cake Box store you ordered from and the date of purchase. If you have an order number or any photos of the cake, please share those with us as well.
Once we have these details, we will escalate the matter to the relevant store so the team can review and investigate what happened further.
Thank you again for bringing this to our attention. Your feedback is important to us and helps us identify areas where we can improve our service and quality. We want our customers to feel confident and happy with their experience, and we are sorry we fell short on this occasion.
Kind regards,
Cake Box Customer Support team
Great cake and good service from the…
Great cake and good service from the Stevenage branch
6 oktober 2026
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