Camix agreed to cancel an international shipment after it was confirmed. The only charge was the shipping fees, which were non-refundable by DHL.
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Lees wat reviewers zeggen
Bought a camera and tripod. Missing tripod as discussed in earlier review. When opened up camera box to inspect and assemble camera. No plastic film on lcd screen as you would normally expect to have... Toon meer
Initial phone call and then service when visited were excellent. Ibrahim appreciated that I wanted something simple that would take good quality photographs. He treated me with respect and appreciated... Toon meer
I scarcely ever write reviews. However Camix were brilliant for my purchase of a Canon lens recently. My first time using Camix. It can often be hard to discern between UK and imported goods with ph... Toon meer
Bedrijfsgegevens
- Camerawinkel
- ook in
- Fotowinkel
Geschreven door het bedrijf
Digital Cameras And Lenses Online Store
Contactgegevens
UNIT 1 NORQUEST INDUSTRIAL PARK, BIRSTALL, WF17 9NE, BATLEY ,Leeds, Verenigd Koninkrijk
- 01133 310 283
- info@camix.co.uk
- camix.co.uk
4,2
Goed
472 reviews
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Super happy with my order
Super happy with my order, it took a little bit longer than expected on the delivery side of things but overall great service! I recommend
27 januari 2025
Good company to deal with.
20 januari 2025
Third time buying from them - and won't be the last.
Camix have a good selection of cameras and lenses. I have bought two lenses from them and recently bought a Sony a7 iv from them. I also added two extra batteries with same order that stated were in stock. I paid extra to have the delivery delivered the next day and when I received the parcel, I was minus one battery. I had a photoshoot and they sent the battery out the following day in time for the shoot.
9 december 2024
Quick delivery and very reasonable…
Quick delivery and very reasonable price. Kept me updated well through the purchase process.
11 december 2024
Happy you supplied an item that is difficult…
You supplied an item that is difficult to find. Item was perfect, a few days late but you rebatted the postage - very fair. I will certantly use your service again 👍😁
10 december 2024
They sell grey imports with official prices.
They sell grey imports disguised as UK official products.
I bought a camera from Camix on eBay.
It was advertised as "UK stock" with a "1 year warranty", "Sold and shipped from the UK" and priced the same as the official store. The wording and pricing made me believe it was an official product. Thinking I could take advantage of eBay's Black Friday discount, I placed an order. BIG MISTAKE.
A grey import camera is usually much cheaper, but they made it look like official and sells as one. When I contacted them, they claimed it only came with a “retailer warranty.”
The camera arrived poorly packaged — wrapped in bubble wrap and stuffed in a plastic bag — with no receipt included.
If you check their terms and conditions, you’ll see that any return is subject to a hefty 20–40% charge.
This is a textbook not-so-honest store. Be warned if you’re thinking of buying from them — they sell grey imports while pretending they’re legitimate UK stock.
EDIT:
Camix responded very quickly this time, attempting to flag my statement as defamatory. However, what I said is nothing but the truth. The camera I received was an import, not an official Sony UK product. They appear to be selling grey imports at official product prices.
BEWARE.”
7 december 2024
Review zonder uitnodiging
Antwoord van Camix
Hi,
We couldn’t find any orders associated with your name, and we’ve already requested your order number twice but haven’t received a response. To assist you further, please provide the order number so we can look into this for you.
If this review was left by mistake, we kindly ask that you remove it. Thank you!
Great customer service
Ibrahim so customer friendly and highly knowledgeable.
I’m just taking up photography as a serious hobby and superbly looked after and well advised.
Camix will always try and help on price which is an added bonus.
Can highly recommend and will definitely use Camix regularly because I know I will get the best service, advice and that they will be as competitive as they possibly can
9 december 2024
Review zonder uitnodiging
Speedy service
Speedy service. Items arrived in two days and extremely well and safely wrapped.
29 november 2024
Excellent customer service
I sent an email to Camix UK customer service to report an expensive package had gone missing (paid and ordered on Amazon). The article never arrived at the Royal Mail depot although it was despatched by Camix.
I received a prompt reply with an apology and that a replacement item would be shipped overnight.
The parcel was delivered timeously. A big thanks and kudos for efficient customer service to Camix UK.
2 december 2024
Review zonder uitnodiging
Very responsive & easy to deal with
Very responsive & easy to deal with. Trustworthy.
14 november 2024
Great Company
Fantastic range of products.
Easy app to navigate.
Fast and efficient shipping.
Product very well packaged.
14 november 2024
Great experience
When I saw the price of the camera and lens I wished to purchase I was sceptical! But I dd the due diligence (Trust Pilot) and then made the purchase. From that point I was notified of my delivery date and was kept informed until my new camera arrived on time ( next day). My experience with Camix was great and very competitive on price, Thanks Camix!
15 november 2024
Recently purchased a camera from Camix…
Recently purchased a camera from Camix these last few weeks! Was skeptical at first given the price discount but I messaged them and got a response straight away with cleared things up! Ended up getting a new camera body and accessory for a great price, super fast delivery and very happy with my purchase! Thank you!
1 november 2024
Really easy to deal with and got…
Really easy to deal with and got exactly what I wanted quickly and easily.Also got an excellent deal on the product too.
18 oktober 2024
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