Camix Reviews 

472
•
TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

Camix agreed to cancel an international shipment after it was confirmed. The only charge was the shipping fees, which were non-refundable by DHL.

Beoordeeld met 1 van de 5 sterren

Bought a camera and tripod. Missing tripod as discussed in earlier review. When opened up camera box to inspect and assemble camera. No plastic film on lcd screen as you would normally expect to have... Toon meer

Beoordeeld met 5 van de 5 sterren

Initial phone call and then service when visited were excellent. Ibrahim appreciated that I wanted something simple that would take good quality photographs. He treated me with respect and appreciated... Toon meer

Beoordeeld met 5 van de 5 sterren

I scarcely ever write reviews. However Camix were brilliant for my purchase of a Canon lens recently. My first time using Camix. It can often be hard to discern between UK and imported goods with ph... Toon meer

Bedrijfsgegevens

  1. Camerawinkel
  2. ook in
  3. Fotowinkel

Geschreven door het bedrijf

Digital Cameras And Lenses Online Store


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

472 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(472)

25 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

I purchased a Nikon Z8 from Camix as…

I purchased a Nikon Z8 from Camix as was showing could get to me within a few days and other sellers I have used before showed that were waiting for stock. In the end it was a day later arriving than initially predicted but still within 1 week. Happy with my purchases that went with the camera - memory card, flash and z mount converter for F fitting lenses

22 juli 2024
Beoordeeld met 5 van de 5 sterren

Very good experience

Great communication, they checked product before sending and found part order to be faulty and phoned me to inform me part of my order was being sent separately.
Very fast delivery even for the delayed part of my order it came the next day.
Great product, great communication and fast delivery. Thank you

12 juli 2024
Beoordeeld met 5 van de 5 sterren

Great service as always

Great service, good communication. Fast, secure delivery. Item exactly as described. I would highly recommend them from my experience. I have been buying my photography equipments from Camix for a few years now and I am very happy with them. I will keep buying from them again.

26 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. I ordered a camera body then changed my mind. I contacted Camix before it was shipped to request a refund. As I'd paid via PayPal, they politely explained that PayPal would retain the fee for the transaction (circa £30) and that Camix had changed their terms to reflect this and the customer would be liable for this. I hadn't seen this but consider Camix's position to be more than reasonable in the circumstances. They said they would try and contact PayPal to see if they would waive the charge. They made no promises but committed to try. 24 hours later and I've been refunded in full (i.e. the £30 charge has been forgotten). Brilliant service and I wouldn't hesitate to order from Camix again. Thank you Camix.

24 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID AT ALL COSTS.

All fine until something goes wrong, and then you’re made to feel like a thief even when Royal Mail admit that they left a parcel on our doorstep and that it has been stolen and that they will compensate Camix. Because Camix presumably haven’t insured their item to its value they are treating us like thieves. And Camix, re your reply to our previous review, Royal Mail have confirmed that the person talking to our postie and telling him to leave the parcel on the doorstep is another postie. We have sent that written confirmation to Camix but they have chosen to ignore it and call us liars in their response to our previous review.
Honestly pay a few pounds extra and purchase from Canon, or at least via eBay so you have some buyer protection. We have had to get the finance company and Royal Mail involved, and in response to that Camix tried to have our reviews (and other peoples 1* reviews) removed, closed our case having never got back to us, and told us they have instructed a solicitor to investigate. That is the only communication we have received from them.
Thanks Camix, nothing like being a £1000 camera down and being accused of thievery. SHOP ELSEWHERE. This is looking like it will end up in small claims court so please save yourself the hassle.

Update: Royal Mail and the finance company were also completely ignored by Camix, and eventually refunded the finance to us in full.
Camix, your reply is laughable. Take some ownership of this situation. I provided the details to Trustpilot when you reported my review to try and have it removed. We have never had any communication from you other than threatening us with action from your solicitor.

8 april 2024
Review zonder uitnodiging
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Antwoord van Camix

Thank you for taking the time to leave a review. However, we have thoroughly checked our records and could not find any purchase history associated with your name and orders received from you. Also we requested your email and order ID but nothing was provided.

If you believe this is an error, please provide us with your order ID and the purchase date so we can assist you further. You can send this information to our customer support team at info@camix.co.uk.

If you may have left the review for the wrong company, we kindly request that you remove it from our page to prevent any confusion.

Thank you for your understanding and cooperation.

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