Canada Post Reviews 

A package was lost in the mail. I submitted a claim as well as the shipper and because the receipt was in the package for the amount I paid they will not re emburse me. Fought over email with them for about 6 weeks

The most terrible postal service i have ever experienced in my life. Any other postal service like fedex, prime, dragonfly,ups and purilator, all 100% better than canada post. These people are so lazy, they dont even deliver the package to your door. They leave a slip in your mailbox to pick up the package from the nearest shoppers drug mart for a small fee. What clowns we pay with our tax dollars. They should just disappear and not exist anymore. Nobody needs them

The worst delivery service around. They are absolutely useless. I have been told a different thing every single time I have called to inquire about a lost package. They will do absolutely nothing. Will pay anything for shipping if it’s not with Canada post

Canada Post is just a bunch of thieves, claim me to be employees imagine I shipped my laptop that cost over $2000 all the way from Edmonton to my city and they claim it was lost whereas it was stolen from one of the employee .. and now sending me an email saying that they cannot refund the money for my laptop. Only the money that I used for the shipping is what they can send to me after a whole month of waiting for there response….. I strongly advise. Do not send any of your valuable item with Canada Post. They will definitely steal it and claim it was lost.

30 yrs ago, canada post was a thriving operation.. great employees with awesome work ethics. Skipping ahead to 2025, this dying business is the worst of the worst.. between the constant striking and complaining about wanting more money.. they've proven to be very unreliable. Over the past 5 yrs C/P is either late in their deliveries or they've lost our packages all together, which has cost us thousands in lost inventory. It's just a matter of time till canada post is dismantled from the inside out.. I strongly believe its a generational issue.. millz and x's are always wanting more money for doing less work.. C/P is hemorrhaging money and the workers always want more.. they should've paid closer attention during high-school economics class.. this generation is definitely the weakest link. DO BETTER JIBRONIES.

I will never use Canada Post again. Alberta to New York took a month. OMG. I will never recommend anyone to use Canada Post either. A lot of politics and union issues within.

Wish I could give it a 0!!!! Yet another package lost by Canada Post. I mailed a brand new lululemon jacket to my daughter from Vancouver to Toronto. (The item is now sold out as well). The package never arrived. The delivery driver noted it as delivered to concierge which did not happen. The last time that I mailed an item to my daughter that did not arrive, Canada Post argued that it was delivered to the correct address as per their GPS. Two days later (thanks to the honesty of a person) someone who lives a few buildings down brought the package to my daughter saying it was delivered to them in error. I have had 5 packages go missing recently with Canada Post. I’ve learned my lesson - it’s courier next time.

there is no service, one disappointment is that there are constant problems with delivery. close it forever!!! this would be the best option that can be done with it so that it does not spoil people's nerves and cause any inconvenience😡😡😡🤬🤬🤬

They lost my package and marked it as delivered...

Andrew W711 delivered my parcel with great care to my apartment door here in Castle Downs Edmonton. There were a few glitches with the credit card machine but he came back the same day to deliver instead of waiting until Thursday. He has a a really lovely personality. A super nice guy!

The worker is a new recruit and unprosfessional, even filling the address he have make at least 3-4 mistakes,
1- wrong recipient name, 2- erronous item name, 3- missing address information. The print quality of the packages tickets ink is partial readable.
As of today my package have been lost I believe and and it over 60 days.

I sent a letter to my mom for mother’s day and canada post deliver the letter to my dad mailbox and my mom is in the US and my dad is in canada with me that letter go to my mom mailbox. Canada Post needs better service and i went to the post office few days ago and my dad write the right address

Package delivery guy won't attempt to deliver package. Won't ring door bell or nock just drops a card and sneaks away. Lazy useless non worker.

I cringe when I see Canada Post is delivering my stuff. They take 4X longer to deliver packages. Something 1 hour from my home took 4 days to show up. Tracking information is never accurate and often doesn't even update.

I live in a condo building and the letter carrier makes NO attempt on more than one occasion to get a signature for a package. They simply leave a card in the mail room saying the customer unavailable even though I was home. I then have to drive to postal station to
retrieve package. UPS driver had no problem coming to my door during same week and getting signature with a smile.

If there was any rating lower than 1, I would choose it! Unbelievably slow regular mail delivery service since they returned from the strike unless you want to pay the exorbitant fees for Tracked Packet or Expedited Parcel. On top of that, we are constantly receiving mail that doesn’t belong to us!

Très mauvais service , ont nous fais payer pour express poste ont perd notre collis peux pas nous dire quand ont va le recevoir et après il veulent qu ont soutien leur grève ! Honnêtement poste canada ne sont pas capable d assurer un bon service devrait peut être commencer à mettre la clé sous la porte et laisser d autre compagnie faire leur job

Opened my community box today and guess what? My letter mail was slit opened on the side! Why bother putting it in the mailbox if delivery person stole it already? This is the first time I lost items for letter mails. What importance does a kpop idols’ photocards mean to you anyway?! I DO! YOU GUYS DONT 🫵

Canada post’s EXPRESS POST is anything BUT express…. I had a bogus charge on my Credit Card and the bank immediately cancelled it on Monday and sent me a new one. I explained that I needed it quickly as I was going to the USA on Saturday afternoon. BANK said no problem we will send it express post which is 2 business days but there’s a $25.00 cost for that. The envelope shows on hand at Cda Post Tuesday in Markham, Ont for delivery to Hanover, Ont, in 2 days. I am apprx 2-1/2 hrs away. I started tracking it Wednesday AM and it showed in transit. Later that day, it showed in transit via RICHMOND B.C. So I called CDA POST and was told that’s it’s a normal routing and not to worry, it wil still be delivered Friday between 10:30am and 2:30pm. I waited all day Friday and nothing. At 10pm, I checked tracking and nothing changed, still showing the earlier delivery that day. Now no one at Cda Post for updates. Sat am, I checked the tracking and now it showed expected delivery Tuesday March 4th, 8 days in transit… Why not MONDAY????. That’s what they call express. If I’d known I would have driven the 5 hrs return to pick it up. Now I’ve had to change the flights with costs as a result and still not sure if it will even get here then??? I phoned Cda Post again 5th time now around noon Sat., and the rep simply apologized. I asked to speak to someone in charge and was told no one available but that she would get a supervisor to call me back within an hour or so…. Its been over 7 hrs and still no call back. So I called again at 18:30 and was told sorry again and that there’s no supervisor on Duty on week-ends…. At least this last lady was more receptive. But still no idea what or where it is. I would go pick it up if I knew that. So I have to wait until 9am Monday to find out where it is and what’s next…. So aside from the $25 fee, I'm also out for my flight rebook but can't rebook until I'm sure I have the Card or ill have to make another rebook and another cost. No wonder they are going in the hole…..What an incompetent company.

18 days to deliver a local letter!
Date stamp on the envelope is: 2025.02.10. envelope containing concert tickets arrived in my mailbox on 2025.02.28. That's 18 days folks and they wonder why they're losing money.
by the way the concert was on 2025.02.22, so the tickets were 6 days late.