This company is a scam. I checked their shipping info with USPS and they said it was a bogus number. I never received the candles and the phone number attached to the luma company that is on my bank a... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Absolutely beautifully scented candles. I bought a couple of standard sized as gifts and thought I also deserved one so got myself a big one (why not!) and I am more than impressed, fragrance is wonde... Toon meer
I cannot rate these candles highly enough. I have used them to send to friends instead of flowers recently. One in particular following a bereavement and the remainder as Christmas gifts. All recip... Toon meer
Love Luma candles. I’ve bought a number of different fragrances and have now invested in a wick trimmer and dipper, excellent quality. My most recent candle order went astray and lovely Olivia sorte... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Organic Handmade Soy Wax Candles. Organic and Refined Scented Candles by Luma.
Contactgegevens
Verenigd Koninkrijk
- care@candlesbyluma.com
- candlesbyluma.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Aspen candle is perfection
I can’t imagine my life without the Aspen candle. It brings Mother Nature indoors. Excellent customer service and fast shipping. Love love love Luma!
Beautiful candles
Beautiful candles - they smell incredible and I love that they are handmade with live!
Amazing
By far the nicest candles I’ve had. They burn evenly, don’t smoke and the scents are strong but not overpowering. I’ve had 5 or 6 different ones now and they are all gorgeous, Navagio is my fav!
These candles are amazing
These candles are amazing. So gutted, I left one lit over night..but the burn time must be so long, there’s still plenty left! The whole house smelt delish!
Delicious!
I used Lisa Potter-Dixon’s discount code to finally take the plunge and try Luma candles.
At first I couldn’t work out how to use the code 🙈😂 luma were fab in replying, keeping my basket and not laughing (to me anyway!) at my stupidness!
The candles arrived quickly and all I can say is wow!!!! I tried 4 different scents. All are lush. My fav is the rhubarb and rose one- absolutely delicious! My room smells divine even which the candle isn’t lit!
Thank you!!
Nothing but positive
I’ve got nothing but positive things to say about Luma candles. The ordering process is smooth and my orders are always shipped promptly. My favourite candle brand, you won’t be disappointed!
These candles are amazing!
These candles are amazing! The Maldives is just heavenly! They burn so beautifully and the fragrances are a delight. Descriptions are so accurate. A very simple, yet gorgeous addition to anyone’s home - a treat both aesthetically and to the senses.
Finally candle scent that fills a room.
These candles throw out a lovely smell that fills the room - exactly what you want from a scented candle! They burn lovely and evenly and do not tunnel so there is no waste. The customer service is great and they send an email with your order for a personal contact should you have any questions. I’ll definitely be purchasing again.
Fantastic as always will buy again!
Everything about this brand is…
Everything about this brand is amazing....your order arrives quickly, the packaging for the candles is beautiful, and the actual candles are incredible! The scents are strong but not cloying and they burn evenly.
Gift
The items purchased were a gift so cannot review product in use-however whole experience of purchasing and receiving product very straightforward and gift was well received.
Worth the service and product!
Fast delivery. Lovely smelling candles. Last long time. Will buy again.
Lovely candles
Luma candles are just beautiful
Luma candles are just beautiful. They are full of fragrance and not just in the first burn, they fill the room each time its lit. The packaging is very stylish and looks nice on the side. I found the delivery each time I have ordered to be quick and always arrives well packaged.
We love Luma candles
We love Luma candles. I usually buy the large and the scents linger for a while. Always a great purchase!
No products arrived yet
Can't comment as still not received my product
So that's reason for one star. Over two weeks since placing order. Sorry not too good
Ordered a large Sage/Sea salt candle…
Ordered a large Sage/Sea salt candle and got a small one thrown in for free which were both delivered next day by 9am!
Sage one was for my wife’s salon which she said smelt fantastic, the small jar I used and disposed of the jar but can’t recall what scent it was, but it was lovely and fresh!
Simply fantastic
I love Luma candles. They look and smell amazing and the service is simply the best.
I will definitely be a return customer
My candles and wax melts arrived in beautiful packaging and I could smell the scents before even opening the box!
The lemon scent is so refreshing and exactly how you would expect it to smell. I burnt a rhubarb wax melt and my husband said it was amazing and took one for his office!
Super impressed with these candles and wax melts. Thank you for making my home smell delicious!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








