Candy Funhouse Reviews 

189
•
TrustScore 4 uit 5

3,9

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Beoordeeld met 1 van de 5 sterren

From expired products to missing items from orders to the simple fact that Candy Fun House does not restock products and if they do, it could take a full calendar year. They were somewhat okay years a... Toon meer

Beoordeeld met 5 van de 5 sterren

Candy Funhouse has an amazing selection of candy that I have not been able to find anywhere else. I had to cancel my original order due to timeline restrictions and which they did immediately. Th... Toon meer

Beoordeeld met 5 van de 5 sterren

Since I wrote this review I was contacted by Candy Funhouse and they gave me a refund for the stale gum so I am updating the review and giving 5 stars for their customer service. I bought 4 bags of... Toon meer

Beoordeeld met 5 van de 5 sterren

Placed an order on Friday Dec 1st. Took 5 business days to processed as stated when I ordered. Recieved my candy canes on Monday Dec 11th. Most reviews complain about wait time to recieve order but my... Toon meer

Bedrijfsgegevens

  1. Banketbakkerij

Geschreven door het bedrijf

Candy Funhouse is the Largest Online Candy Store! With more than 2,500 products, the entire Candy Verse is yours to discover. We pride ourselves on creating meaningful experiences for people all across North America.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

189 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(189)

7 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Great selection of old and new treats

Found this company randomly in a ad on fb.. Saw so many picture's of treats/ drinks and alot are flashbacks of my childhood.. If you know by now you can't find alot in stores anymore... Gave them a chance and so far amazing.. This is my 5th time i think ordering from them.. I know everyone is probably thinking wait what?!! Each month they have so many different choices and special goodies for holiday's.. Sign up for the email you will see yourself.. Recently they just added in chubbys haven't had them since age 11.. You best believed i shopped.. Shipping is a decent amount of time, site is easy to use/find things and they always have some sorta deal going on.. Haven't had a issue yet.. Also if they run out of stock when you send the list and payment in they credit you back... You get bouns points for the next order to... It last months on end if you don't shop often... Check them out

19 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Slow dispatch

Took over 48hours (2 working days) to dispatch order. Tracking information was not detailed enough. Disappointed. As a UK customer used to better service here in UK. Order was for delivery to Ontario address.

17 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Always a TREAT ordering from candy…

Always a TREAT ordering from candy funhouse..one item was broke and they refunded me right now!! Sent a few picture and got my refund.. next time I ordered I got some more and they packaged it so it wouldn’t brake during shipping this time.. good job!!

6 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good service

Very good service, reasonable prices and delivery good
I have used them two times. Best variety of candy and chocolate anywhere.

17 maart 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Expired/Previously frozen product shipped

A fairly large order of product was placed last month (Oct). When we received the white Ding Dongs, there was no expiration date on them. I called up Hostess from the number on the back of the box and the agent informed me that this product was previously frozen and is good for 60 days after the product has been thawed. She said the company shipping the product is responsible to stamping an expiration date and because they failed to do so, she advised me to contact the company and request a replacement or refund. Candy Funhouse refused to do either. They confirmed they were previously frozen but would not offer us a refund or replacement. On the website, the company does not mention this is a frozen product and it also shows clearly that there is a spot for an expiration date and for $13/per box (5 boxes purchased) I expected better service. I will not purchase from this company again. This i not the way to conduct business.

15 november 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I paid a premium for the product I…

I paid a premium for the product I ordered and when it arrived about 20% of the packages were crushed and looked like something you would get from the bargain bin at the grocery store. I sent a message and they asked for photos. Sent photos and a few days later they said they were not received. Sent them again. Didn't hear anything back until more than a week later at which point they said they don't cover product that is damaged in transit... Ridiculous in today's world but let's accept that they somehow don't have to treat their customer with respect and can get away with a policy like this. I might put my tail between my legs accept it however the outside box had no issues so if it was damaged in transit it's because it was poorly packed. I think the more likely scenario is because I bought all they had in stock I was sent product that had been set aside due to subpar packaging and they saw a chance to rid themselves of it.

Buyer beware!

11 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had an excellent experience with first…

Had an excellent experience with first time online purchase! Wasn’t sure how it would go; ordered chocolate during heat wave (not the best idea on my part) and it came packaged with cool packs and shipment came much earlier than anticipated. Was very pleasantly surprised to see that some care was put into this order. Will be ordering our favourite candy again soon! Oh and they had my favourite kind of Ritter Sport that I could not find anywhere in local stores anymore. Highly recommend!!!

6 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great things 😊

I have ordered a few times from them and have had nothing but great products packed very well in a timely manner. I am using them regularly now 😊

4 augustus 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't do it

If I could give it less than one star I would. Bought it for a birthday present. Was promised quick delivery on the website and it took two weeks to ship. Almost half of the order was 'unavailable' after I had paid for it. Candy was dumped in a box and shipped. Not worth the money, don't let their flashy website fool you. When I complained, there was no offer to resolve the situation.

6 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Reputable Company

This company is great to deal with! I was nervous at first after reading reviews and it made me think twice about my order but they helped me with a minor issue and were very nice about it so I gave them a shot. I got every item in my package in perfect condition. It showed up a little bit after a week from placing the order and I couldn't be happier. Definitely take a shot on this company and make your own judgment, they are fantastic! Everything looks so good, the only issue you will have is picking what to eat first! Great selection of candy too.

2 juli 2021
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Delivery took 3 weeks

I originally ordered on June 3. I have just received a shipment (partial) today, June 24, and I wanted to note that the way the box was packed, the chips/crackers were all crunched.

2-3 day delivery timeframe is what I would be expecting as a consumer of this type of service. And I would be expecting the end product to be presentable in both packaging, as well as the product itself being in one piece on arrival. Last but not least, not having to wait 3 weeks for a delivery that should have taken no more than 3 days. Especially for product that for the most part, I could jump in my car and buy them at the nearest store.

** edit

Partial delivery was shipped so I email them about the candy that was not in the package, and they refunded me for the missing candy along with the value of the crushed chips/crackers. I have to say that I was impressed that they took initiative to facilitate my refund right away.

Changing my review to 3 stars, simply due to the 3 week delivery time-frame. If they fixed the delivery window, I would consider purchasing again.

25 juni 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great!

They have a large selection of candies and snacks. It might take a few extra days if they have many orders but that is no worry at all, keep that in mind if you need something for a certain day. I received my ordered perfectly and everything was great.

24 juni 2021
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Here's the Truth

OK, here's the T:

It took 5days for my order to be packaged and shipped out. One item ordered was no longer available, bummer but I got a refund on that. The delivery took 1day. Total of 6days from ordering to delivery. Good prices on this site, good customer service, no complaints from me. Not sure why others are experiencing difficulties.. I live in Ontario, the warehouse it shipped from was in Mississauga.

7 mei 2021
Review zonder uitnodiging

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