cannacabana.com Reviews 

Helpful when you get to the customer service!

Stoney creek hwy 8 cannacabanna managed by billie loveday. As an elite member i am shocked at the stores actions. An employee named mac took my contact info without permission and started calling me. A month later two employees now have my number and are contacting me. After lodging a complaint to canna about my information theft they responded with a 2year ban from all stores. My email is now full of spam as my info was sold out. I truly hate the fact that my private info is readily available to anyone and is a violatipn of my privacy. Canna a calgary company should stay in calgary. We dont want you here in ontario. And no i will not give you positive rating as you ask of me. Sincerely steven s.

Really good staff that always helps, and also very nice and kind!

I bought an "Aerus V" device for concentrates. It was not working properly at all. It had issues heating. It would just melt my diamonds, but, that's it. I tried to return it the next day, as I was told I could bring it in if it didn't work and I could refund it The day I tried very hard to return it. It was only tried the one time to work (I didn't want to mess it up by touching things I shouldn't. I was immediately told that they had to contact "the manager" to which they claimed I could NOT get a refund. I had to go to the parent company. I had already purchased a Carta 2 the same day (through TVape Canada. It was here in no time at all (approx under 3 business day) I kept trying to reason any logic...they claim that their machines like the Aerus V cannot be returned there once it has been opened and so much as tried it one time lost the melted diamond as it could get up to temperature. On principle alone, I will never shop there again, or at any Canna Cabana. If a company sells that product, it should be easily refunded. They DO NOT EVEN HAVE A SIGN in front of it, warning any customers. Technically, illegal to sell it without informing the client with ALL important info. I never would have bought it, alone, just based on that principle, so will others. This took place at the Highlands/West side of Lethbridge. I had paid about $230 plus tax. They did not care that I was told the day before by a different staff member that return will be no problem with the receipt.

This place is terrible and its there loss not mine

Ordered online & picked up in store - Friendly & helpful staff that go above & beyond - with great prices too!! 🤘

They truly heard out my feedback which is a rare thing this day and age. When asking lots of questions, they were patient and went above and beyond to ensure hey were answered. 5 stars all around for their customer service team and management

They truly heard out my feedback, which is a rare thing this day and age. When asking specific questions, they went above and beyond to ensure they were answered and understood. 5 stars all around for their team

Tia helped me choose the best bud that caters to what I was looking to feel. It was great service as always. I'm sure everyone will feel welcome after dealing with Tia.

Staff is truly helping they know their product and taxes time to give you the right advienne. Thks to them.

staff is always helpful and very polite and i will not go anywhere else

I had an issue with not getting a discount I believed I was entitled to. The Cannacabana team made it all better and refunded the difference. Good and pleasant communication throughout. Thanks!

The boys at canna know my taste and needs. I suffer from nerve pain and the only thing that works is thc. When I get there they rush to the door to hold it open as I am in a wheelchair and there is no button to open door. I always have a good experience at the store as I am a frequent customer.k

Great customer service. Wish you order Emprise rapid thirst drink powered sachets back to crowfoot. I used to order weekly.

Shawn and Chris at Silvercreek Guelph are always amazing! Knowledgeable and ready to help answer any questions! Always calm! I feel bad they have to strip the store bare at night and reshelve everything in the morning..every day. That is Alot of repetitive Tedious work. There has to be a better solution. Bars on windows?

First time at this dispensary and I have pretty specific wants.

Budtender took the time, walked me through the options, and I wound up with just what I wanted.

The place is clean and organized. The prices are better than most. The staff is friendly and knowledgeable. What more do you want?

Check them out: you'll be happy. But FYI, even though the address is on Wellesley, the actual door is on Yonge (watch that step!)

Highest recommend. You'll be happy about it

The wife and I are fairly heavy smokers and we buy a lot of weed there and have been a very good customer and friendly with almost all the workers. Until recently the lady at this place has the personality of a garden slug. She was very rude and I will likely take my business elsewhere. You guys should be pickier on who you hire. I spend more on weed a month than you guys pay her. I did tell her that thru the speaker in the door and she said that was good. Customer service is going downhill fast and will no longer spend my money where it’s not appropriated.

Fast response and resolution to service issues and inquiries.