Terrible Customer Service - they say they have limited numbers of staff to deal with Customer enquiries / can’t phone them back. Just been informed my loyalty points are being removed in May, so I... Toon meer
Bedrijf heeft geantwoord
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I must admit that I was slightly sceptical about night time gummies and CBD Bright Drops ! I have fibromyalgia and osteoarthritis and nothing from GP worked . My sleep is greatly improved, fallin... Toon meer
Bedrijf heeft geantwoord
Canneray is very easy to order from. Unfortunately CBD gummies and capsules didn't suit me. However the sleep gummies have been great and I've been taking them for several months.
Bedrijf heeft geantwoord
I tried to make an order for some CBD Gummies which I have successfully used many times. Unfortunately there were technical errors with the website. I contacted Georgina in Customer Services who was s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Cannaray CBD is a UK-based company supplying premium quality and triple lab tested CBD Oils, CBD Capsules, CBD Gummies and CBD Balms. Backed by a world-class scientific advisory board with THC-free, gold standard CBD products for sale.
Contactgegevens
2nd Floor, 76 Charlotte Street, W1T 4QS, London, Verenigd Koninkrijk
- 07359127389
- hello@cannaray.com
- cannaraycbd.com
4,5
Uitstekend
330 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Did nothing at all
1 oktober 2025
Antwoord van Cannaray
Hi Karen,
We are so sorry that you didn't find our products effective.
We understand that some products may not have effects depending on the dosage or the type of products used. Do not hesitate to contact our Customer Service, we would love to advise you on what to try next!
Good products
30 september 2025
Excellent company and a wide selection…
Excellent company and a wide selection of CBD products as well as mindful products, also quick delivery
29 augustus 2025
Great product
Great product, special price order with quick delivery. Very happy with this product, had before with starter bundle first order.
29 september 2025
Poor customer service
Although, as usual, Amazons service was excellent, (ordered and delivered within 24 hours), the service from the manufacturers, Cannaraycbd, leaves a lot to be desired. I purchased some of their CBD oil and wanted a little bit of advice regarding the dosage. I sent them 3/4 emails over a 10 day period asking for advice and the only reply I got back was to advise me that their customer service only operates during certain hours but only on Mondays. Two Mondays have now passed without a reply. I don't think I will be using their services again !!!
6 oktober 2025
Review zonder uitnodiging
Antwoord van Cannaray
Hi, our customer service is different than Amazon. Unfortunately, we don't treat the Amazon requests as we don't have access to their orders or to your data.
However, our website is offering a customer service everyday.
We are sorry that you had a bad experience with your Amazon order, hopefully we can help you next time!
Really great service from Cannary
Really great service from Cannary. Good product selection and prompt delivery. Plus loads of tempting offers
30 september 2025
Very pleased with my purchase it had a…
Very pleased with my purchase it had a huge offer so purchased two, pricey but good
29 september 2025
Good products delivered swiftly
26 september 2025
Really excellent customer service by…
Really excellent customer service by people who seem to really care about the products.
CBD oil is excellent . I take mine in the morning and it kind of gives me a well feeling
2 september 2025
Awesome product
Simple website to use, quick delivery a s brilliant product.
CBD Muscle balm is fantastic for aches and pains. Quickly run in and get instant relief.
Helps massively with arthritic pain, migraines and chronic back pain
29 augustus 2025
Service and availability
Ordered from Cannary for the first time. I knew the brand but had not tried direct to the supplier. Well I know where to order from now on. Great service, fast and efficient.
2 september 2025
Great website and best offers around…
Great website and best offers around for the Cannaray CBD gummies. I have been taken these for sometime now and they really work for me. They gave me a great offer and so I will be returning. Thank you
1 september 2025
Antwoord van Cannaray
Thank you Jayne - We always love to read to a good feedback!
No way to talk directly to someone…
I had cancelled my subscriptions and written 5 times saying send me a return label please as I had told them earlier that the gummies I had used were making me feel ill.
But I have no personal replies re my requests and 5 jars of gummies I cannot use. I am still waiting to find a way of returning the unopened deliveries.
29 augustus 2025
Antwoord van Cannaray
Hi Jan,
We are sorry for your bad experience with our subscription option. I am conscious that our customer care team had some issues finding your orders but they are on top of their answers and I am sure that we are going to find a solution together!
We can't wait to hear from you per email!
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