Canvaschamp Reviews 

I read all these reviews and thought this must be a scam company but honestly cause custom umbrella was so cheap I was like why not, and actually it turned out really good! The handle of the umbrella is plastic with a couple scuffs but the actual print is good quality and using metal springs to close im pretty impressed honestly. plus it did take a little while to ship but it came earlier than it suggested.

I ordered custom pillows from this company that never came. I reached out after several weeks to get an update. They said they shipped the order on 08/21/2026 and did not at any point provide a tracking number. They claimed they made delivery attempts on 08/27/2026, 08/28/2026, and 08/31/2026 with nobody to sign. I was never notified of this and they are requesting I send another $12.97 for them to reship the items. I replied twice and it has been 4 days since I got a reply. I successfully disputed this with my bank, but I was able to see that they provided a tracking number to my bank for the dispute. The tracking number is a fake tracking number that does not work. This is a scam.

This is the worst company I have every dealt with. I ordered a branded rugby ball on 24 April which said it would be dispatched within one week, after 2 weeks I followed up and was told it was 'in production', after multiple follow-ups on the status of my order and which was repeatedly just told 'its in production' I asked for a refund on 26th May. I am still waiting for this refund after multiple emails. I'm beginning to think this company is a scam.

First canvas was damaged. No offer of a full refund despite multiple requests for one. Eventually, after much pointless back-and-forth, I settled for a replacement. This one also arrived damaged. In short, look elsewhere and don't waste your time and money here.

I ordered a customised 2 person bobblehead - totally random present & the process took longer than expected with multiple drafts, but the end product was worth the wait. Customised down to type of clothing, distinctive jewelery, hair & tattoos. A great present, it has caused a very positive reaction!!

Site advised Canvas Champ NZ. At time of payment it was not in NZD, paid priority postage, item arrived late and crumpled. Would not recommend

Not a NZ company so a lot of patience is required to communicate issues however they did resolve these issues.

I spent hours preparing 2 photo books, I went to finalise and order them a week or so later - one was 'lost' due to technical glitch. I got a "sorry, but please redo it". No discount offered or incentive to continue with them. Also the 'call centre' person struggled to understand English and it was frustrating trying to get her to i understand the issue. I will avoid them now.

I give only two stars despite the easy ordering and good quality of print (ordered 22July and delivered as promised on 28 August). They use Fedex deliveries and that was one problem as their tracking system is useless, but the delivery did eventually happen on time. The frame that the canvas is stretched over had a vertical timber strut down the centre at the back of the frame and this had been glued to the canvas, something that should NEVER happen. It created a shiny line down the centre of the picture. I had to use a razor to gently prize the canvas away from the timber strut, then pack between strut and canvas with soft padding and steam iron over damp cotton padding on the front of the print until the line disappeared. Fortunately it did work, but it could have been a disaster and I should not have had to do this. I emailed Canvas Champ and explained everything as above, including information on why canvas should never be glued to timber. I did receive an email apologising and confirming it was a problem and they would talk to the people in India about it. So, expecting they would let me know the outcome and that it would never happen again if I ordered another print, I was disappointed that they never even got back to me. Consequently, I won't be ordering anything else from Canvas Champ.

The price was so cheap I had to give them a go. I ordered three square canvases. The website was easy to use and the communication was fine. The production and delivery was very slow. This was because it was coming from China, I thought it was an NZ company! The quality of the print was adequate BUT the canvas frame on all three was warped and did not sit straight against the wall as expected. This was disappointing and so the pictures do not hang correctly.

Ordered a puzzle. Quality was extremly poor. Presentation box was all torn, puzzle was in a zip lock luch bag. Not 'love at first sight' as was advertised.
Emailed them every day for 2 weeks. Eventually they agreed to a refund which I have never received.
DO NOT DEAL WITH THIS COMPANY.

Ordered a puzzle with a picture accompanying it.
Received a beat up box, and inside was a zip lock bag with puzzle pieces. The pieces REEK of cologne and I get migraines from strong scents 😞
On top of it, no picture-so not helpful.
Would NOT recommend

Complete scam. Puzzle arrived with missing pieces and a picture so dark you can’t see it. They say they are Nz company but they are in India.

Ordered 5 metal Xmas photo baubles. Complete garage quality. They shouldn't be in business. The writing on the photo is such low quality as well as the photos themselves..sharp edges with chips missing and scratchings all over the face of the product. Customer service number is terrible..you wait 15mins then get put through to answer phone.

Everything was awful - the quality, the communication, the product, the process, the shipping, etc. I ordered custom stand but what arrived was a cardboard cut out that wouldn't even stand. I paid for priority shipping and I was meant to receive the product within 2 days, but instead it took about 3 weeks. They claim to be Nz based but the product was shipping I believe from India. Their communication was robotic (probably chat gpt) and they weren't responses to my questions. I requested a refund for the priority shipping, they promised a refund but I didn't get that either. This was complete waste of my time, money and energy.

Biggest scam. Paid $175 for the 3D Crystal cube and it's just a flat picture put in the cube that I can hardly see. Horrible quality. Very disappointed as I wanted to gift it to my mother for Mother's Day. Wish I'd read the reviews before purchasing.

Worst. The pics were damage and no refund. Really poor picture quality too. Don't waste your money

Four stars due to being misled that this company is based in New Zealand while it definitely operates out of India.

Printed canvas was of excellent quality, packaged very well and delivered early.

Absolute crap!!!
Ordered photo moon lamp .. cheap and nasty ... shows wooden stand in the promo but photo came with cheap cheap plastic stand..
Absolute rubbish.. cheap and nasty.
STAY AWAY FROM THIS SITE.

First delivery was shocking, each of the pictures in a split picture was faulty. Nails showing through and creases on one of the pictures.
I thought they must have been done by a trainee, and no quality control at all. After a bit of backwards and fowards canvaschamp agreed to redo the picture, and they were OK 2nd time around.