We called in for breakfast at the Capital Asset in Perth. Olivia was wonderful and couldn’t do enough for us. Food, service and staff were wonderful (value for money and smiles all the way).
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Lees wat reviewers zeggen
BEWARE you have been warned about buying through Capital Asset Auctions. You end up paying 115% of the purchase price. They include Administration costs, Buyers premium, Special conditions all pl... Toon meer
Beware of these people, they run an unscrupulous business. The descriptions of the car are specially compiled so as to mislead, they wrote that DSG is an electric car as a result. The winning bid is 6... Toon meer
Great experience easy to work with Great communication Prompt service Purchased our almost new commercial vehicle from these guys on a Wednesday Invoice arrived Thursday Called them up to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Capital Asset Auctions A verified & approved auction house by ‘ATG Media’ Hosting Weekly Timed Auctions Via iBidder & BidSpotter
Contactgegevens
Verenigd Koninkrijk
- capitalasset-auctions.co.uk
2,9
Gemiddeld
128 reviews
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Will use again
Very easy company to deal with will use again Joe was very helpful 👍
2 december 2024
Review zonder uitnodiging
Not professional
After a lot of thought i just want to warn people the dangers if they dont calculate all the costs involved i bid 9200 on a watch and ended up with a bill for 16500, they did let me cancel but was very costly, please please do your figures cos once you put a bid on they have you and are very demanding.
28 november 2024
Review zonder uitnodiging
Antwoord van Capital Asset Auctions
Mr Stringer,
It seems all of our hard work to try to help and assist you now goes overlooked...
We gave you all of your options, And you later requested to cancel the sale knowing the total cancellation costs up front...
Under your own admission, You failed to calculate the Additional Fees applicable to the lot, As well as read the bidding terms you agreed too... But now choose to tarnish us by your own doing
FYI - All additional charges are located within the 'Additional Fees Tab' just below where you entered a bid multiple times
We wish you all the best for your future endeavours, But would strongly advise the following going forward for any Auction participation:
1) Read and Understand all Terms & Conditions
2) Make yourself aware of all Additional Charges, Prior to submitting any binding bids.
All the best,
Capital Asset Auctions
Fantastic Service all round!
Fantastic Service all round!
Recommend to all.
1 november 2024
Review zonder uitnodiging
Antwoord van Capital Asset Auctions
Hi,
Glad we could help 😁
Regards,
Capital Asset Auctions
Great communication from start to…
Great communication from start to finish process made very easy
13 september 2024
Review zonder uitnodiging
Antwoord van Capital Asset Auctions
Paul, Many thanks for your review!
Glad we could help & assist...
Regards, Capital Asset Auctions
Bought my first car through this…
Bought my first car through this auction site, wasn’t sure what to do but the friendly staff helped me. Would recommend 👍
8 september 2024
Review zonder uitnodiging
Antwoord van Capital Asset Auctions
Hi Fay,
Many thanks for your review, Glad we cold help & assist !
Regards, Capital Asset Auctions
Recently purchased a car through…
Recently purchased a car through capital asset, through the auction which I’ve not done before, but found it an easy process with the help of the friendly staff. Would highly recommend!
12 september 2024
Review zonder uitnodiging
Antwoord van Capital Asset Auctions
Hi Julie,
Many thanks for your comments, Glad we could help & assist!
Regards, Capital Asset Auctions
Extremely difficult to work out T&C's.
Extremely difficult to work out T&C's.
Trading in a way , ie business to business leaving the buyer with absolutely no consumer rights whatsoever.
Giving them the legal advantage Keir Starmer would not be able to legally argue .
Once you make a purchase you get highly pressured to complete straight away , unless you want to be financially destroyed.
They do offer an opportunity to cancel and you have to take it .
Make sure you spend a good few hours looking through there T&C's before you even bid because once you even put one bid in there is no turning back and they can force you pay up or pay the fine which is 28 percent of the bid plus plus vat and around £375.00 ,which you will have to pay.
Be very aware you could get yourself in a financial pickle if you even place 1 bid
Not a good experience whatsoever.
17 juli 2024
Review zonder uitnodiging
Antwoord van Capital Asset Auctions
Mr Wiffen,
Whilst we welcome all feedback (Good or Constructive) - We feel this is somewhat unfair...
The sale you 'uninvitedly' entered into was a 'Trade Only Non Consumer Sale' - Upon registration it is mandatory for you to confirm you have read & understood all of the bidding terms... Which clearly under your own admission you did not!
Do we feel it is essential to read and understand Terms & Conditions you are registering for? - Yes we do!
As a verified Auctioneer we are here to help and assist, We welcome first time & returning bidders to contact our office or visit our website where a full video tutorial can be found, Giving an clear step-by-step guide to Registration, Additional Fees, Bidding, Invoicing, Payment Terms & Collection Etc...
Perhaps in the future, It would be beneficial for you to read & understand the Terms you are registering and agreeing too...
Best wishes for the future.
Antwoord van Capital Asset Auctions
Hi Paul,
Many thanks for your feedback, Glad we could help and assist!
Regards, Capital Asset Auctions
This is my second vehicle bought from…
This is my second vehicle bought from this auction site and once again a very good experience with the process and the staff involved in my purchase.
I would recommend this auction site to everyone I know.
24 augustus 2024
Review zonder uitnodiging
Antwoord van Capital Asset Auctions
Hi Lee,
Great to see you bidding again!
Glad we could help & assist!
Regards, Capital Asset Auctions
My experience with Capital Asset…
My experience with Capital Asset Auctions was amazing. The staff were great and the service was incredible.
Would highly recommend.
20 augustus 2024
Review zonder uitnodiging
Antwoord van Capital Asset Auctions
Hi Harry,
Many thanks for your positive feedback!
Regards, Capital Asset Auctions
Amazing service.
I purchased a car from this company. Very pleased with my purchase and also how professional this company is. Very helpful throughout the whole process, leving me feeling very confident about my purchase.
Infact I have now passed their details on to my daughter as she is now in the market for a newer car.
1 augustus 2024
Review zonder uitnodiging
Antwoord van Capital Asset Auctions
Hi Alvin,
Many thanks for your feedback, Glad we could help & assist...
Regards, Capital Asset Auctions
Amazing Service
I brought a car from here last month and I couldn’t be happier. The co operation was impeccable and the car is brilliant. I couldn’t be more grateful.
2 augustus 2024
Review zonder uitnodiging
Antwoord van Capital Asset Auctions
Hi Tahliah,
Many thanks for your feedback, Glad we could help & assist!
Regards, Capital Asset Auctions
Antwoord van Capital Asset Auctions
Hi Graham,
Thanks for the feedback, Glad we could help & assist!
Regards, Capital Asset Auctions
Extortionate hidden fees
Not only has does this company charge extortionate fees, they also like to hide extra fees deep within their T&C’s behind acronyms such as ‘SC’ which means nothing to people who don’t often bid on auction sites. They split the invoices up into two separate ones which is suspicious anyway, which l late found out is because the second invoice is the one that contains the hidden fee which you only get to see after paying the first one. The people who answer the phones are also very rude and use their words cleverly to call you an idiot without trying to help you. Then when I cancelled the item, they charged myself over £3000 as a ‘cancellation fee’. All in all I would never deal with anything this company has to offer ever again and hope no one else gets caught up in their deception. I have no doubt if they reply to this post it will be to make myself look like I'm in the wrong but looking at the other reviews I’m clearly not the only person to feel this way about this company.
30 augustus 2024
Review zonder uitnodiging
Antwoord van Capital Asset Auctions
Hi Jake,
Whilst we welcome all feedback (Good or Constructive) - We feel this is somewhat unfair...
The sale you 'uninvitedly' entered into was a 'Trade Only Non Consumer Sale' - Upon registration it is mandatory for you to confirm you have read & understood all of the bidding terms... Which clearly under your own admission you did not!
Do we feel it is essential to read and understand Terms & Conditions you are registering for? - Yes we do!
As a verified Auctioneer we are here to help and assist, We welcome first time & returning bidders to contact our office or visit our website where a full video tutorial can be found, Giving an clear step-by-step guide to Registration, Additional Fees, Bidding, Invoicing, Payment Terms & Collection Etc...
As a buyer, You requested to cancel the sale - We would have preferred for you to conclude with the sale, But you we're given clear options.
Perhaps in the future, It would be beneficial for you to read & understand the Terms you are registering and agreeing too...
Best wishes for the future.
Car Collection
“I was completely impressed with Mats professionalism and customer service while picking up my car today”
16 augustus 2024
Review zonder uitnodiging
Antwoord van Capital Asset Auctions
Hi Peter,
Many thanks for your review, We're glad Matt was able to help & assist you!
Regards, Capital Asset Auctions
Antwoord van Capital Asset Auctions
Hi Oleh,
Many thanks for your review, Glad we could help!
Regards, Capital Asset Auctions
Antwoord van Capital Asset Auctions
Hi Sajid,
It seems we have never had any dealings with you?
Feel free to contact our office so we can help with your enquiry.
Regards, Capital Asset Auctions
Very nice people to work with
Very nice people to work with, would defo work with again
28 mei 2024
Review zonder uitnodiging
Good service
Good service called on several occasions various questions was assisted all the way by Joe
No problem sorted uplift for my van that day
Sent log book details to allow me to tax immediately
28 maart 2024
Review zonder uitnodiging
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