Very poor dealership. Offered me an insulting low-ball part-ex price for my Renault car because they didn't really want it. Were only interested in profits and not doing a good deal. I decided to not... Toon meer
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Lees wat reviewers zeggen
If you want problems buy from here, worst decision i ever made buying a car from this business i spent 12k cash and i have spent nearly 3k on repairs and the car is still not right, the warranty we wa... Toon meer
Surprised with some of the negativity on her … I purchased a Nissan qashqai last September and have not had one issue with … saw it online on the Friday , test drove it Saturday , picked it up on the... Toon meer
Awful experience with this 'dealer'. Anyone looking to buy a car from carcart please take a professional with you to check over. The stock may look clean and up to scratch but in my case was hiding a... Toon meer
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Sold a dodgy car which had a leaking…
Sold a dodgy car which had a leaking oil cooler and then to top it off a ceased water pump all in the space of 3 weeks. The 3 month warranty that comes with car is administered by a company Handler protect who look for every which way not to pay out on a claim. The first repair went OK ish with Carcart covering 50% of the cost that the warranty company wouldn't, they should have covered 100% of it and then with the 2nd repair Carcart have washed their hands and put it all on the warranty company who only paid £107 of a £255 repair. Stay clear of this company, start of great, professional until there is a problem.
4 mei 2020
Review zonder uitnodiging
Antwoord van Carcart
Thank you for your review. I'm realy sorry if you was disappointed but you should do all repairs following warranty terms and conditions. All warranty terms and conditions was explained before buying vehicle also it's available on our website. You was informed about excess on parts which depends on vehicle age and mileage. We also offered extended warranty but you wasn't interested in. Firstly you ignored labor rates (you chosen garage who charging more than it's covered), secondly your garage charged three times more for oil cooler than it should cost. We draw your attention to these points nevertheless you fixed vehicle and we showed good will covering all your expenses because you seemed to be nice guy.
We never sold you a dodgy car, in this situation we assisted you more than we should. Warranty company paying for everything what is covered under Terms and Conditions and usually they paying more than they should!
Great company
Great company. Excellent customer service. Evaldas is a great bloke, Friendly and professional. Good range of cars. Very helpful. Very pleased with the service I have received. I would highly recommend them and would use them again.
19 maart 2019
Review zonder uitnodiging
Was sold a car which broke down…
Was sold a car which broke down multiple times in the first 10 days and refund has been refused.
Edit: It is not wear and tear - head gasket and timing belt also faulty.
The car no longer starts and the warranty you have sold also seems worthless. Currently in the middle of a claim against the dealer
Edit: Car is not starting - waste of money. Significant issues not just wear and tear..... add faulty alternator to the list of faults above.
12 november 2018
Review zonder uitnodiging
Antwoord van Carcart
Thank you for your review. I'm realy sorry for your experience but battery and spark plugs are general wear and tear which are not covered by any warranty. Thus this is not the case to cancel sale and get full refund. Unfortunately battery, spark plugs, timing belt are wear and tear parts which must by replaced from time to time. We're sorry for bad experience.
Good services and friendly staff
Good customer service, friendly staff helped me to choose right car for me. Easy to apply for finance and gave some advice too.
14 september 2018
Review zonder uitnodiging
Very professional
Very professional. The owner showed forecourt himself, explained everything clearly and got opportunity to test few vehicles. Will defo recommend.
13 september 2018
Review zonder uitnodiging
Very good sale very detailed would…
Very good sale very detailed would highly recommend. Bought a car Merc and it has been brilliant. The whole experience from test drive to final buy has been easy and simple. Would recommend for future sales good price good seller
6 september 2018
Review zonder uitnodiging
I got a car with reasonable price
I got a car with reasonable price. Seivice is good. I will recommend the company to my friends who need to buy a car.
17 juli 2017
Review zonder uitnodiging
Hidden issue
Great experience buying my first car Vauxhall Corsa from Evaldas, who is a very friendly guy, honest and trustworthy. I had many questions just like any other first time buyers, but he was always very patient and take time to go through all the details with me.
Update: rating from 5 to 2 stars as the first annual service revealed that the exhaust system was severely rusted and lead to a hole somewhere. Avoid unless you are a car expert and can fully inspect yourself.
20 juni 2017
Review zonder uitnodiging
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