Cards2Cash Reviews 

278
•
TrustScore 3.5 uit 5

3,5

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Beoordeeld met 4 van de 5 sterren

1st time using cards2cash as my normal cardyard site didn't have any gifts cards I needed. Well I've brought a £50 amazon gift card only for it to already been redeemed by another account. Still... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

RESOLVED WITHIN 24 HOURS! Therefore rating adjusted. I signed up after watching on Dragon's Den. I purchased my first gift card - a £1000 IKEA gift card for a purchase I need to make. I then... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Outstanding company with top notch customer service. I've only ever purchased gift cards from them, rather than selling any so cannot comment on that but the buying process is brilliant. Codes arrive... Toon meer

Beoordeeld met 1 van de 5 sterren

I bought 2 next cards for £190. Money taken out of account . Money left my account and only thing that's showing is that fulfilment failed against transaction. Contacted cards for cash 3 days ago a... Toon meer

Bedrijfsgegevens

  1. Online marktplaats

Geschreven door het bedrijf

Cards2Cash is the easy way to buy and sell unwanted gift cards without any fuss. Want to save money with genuine discounts? Or have a gift card you’d rather turn into cash? We make it quick, clear and reliable. Whatever you’re after - saving or earning - we’re here to help. Head over to our website for an instant quote in seconds.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

278 reviews

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3,5

Alle reviews

(278)

60 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I had an amazing experience…

I had an amazing experience Cars2Cash.The process of buying and selling gift cards was seamless and super easy. The website is user-friendly, and the customer service team is incredibly responsive and helpful. I was able to get great value for my gift cards, and the transaction was completed quickly without any issues. I really appreciate how secure and reliable the service is. I’ll definitely be using them again in the future and highly recommend Cards2Cash to anyone looking to buy or sell gift cards!

1 april 2025
Logo Cards2Cash

Antwoord van Cards2Cash

Hi Sripathi!

Thank you so much for the great review! We are always happy to help our customers however we can and are very pleased that you are happy with our service.

Kind Regards,
The Cards2Cash Team

Beoordeeld met 5 van de 5 sterren

Hassle free and friendly service

Hassle free to be honest, soon as quarantine past about 2 weeks the funds was in my account straight away!
I will be using the service again in the future for any unwanted vouchers

Customer service was fast and friendly too !

28 maart 2025
Review zonder uitnodiging
Logo Cards2Cash

Antwoord van Cards2Cash

Hi Kurtis,

Thanks for the great review! We look forward to helping you again in the future!

Kind regards,
The Cards2Cash Team!

Beoordeeld met 1 van de 5 sterren

Blackmailing customers company AVOID AVOID

A lie that I requested closure of account, they closed account as I left a review on TrustPilot. Now they are blackmailing me to remove the review before they will think about reopening my account. This is a reply from them. Thank you for your message.

As per our company policy, we reserve the right to disable accounts for any reason. In this case, we ask that the reviews from your account be removed before we proceed with reactivating your account.

Please let us know how you’d like to proceed.

Kind Regards,
Cards2Cash Customer Services

22 maart 2025
Review zonder uitnodiging
Logo Cards2Cash

Antwoord van Cards2Cash

Hi Komal,

We’re sorry to hear that you feel this way. To clarify, your account was deactivated based on our company policies, not as a result of a review. As stated in our terms of service, we reserve the right to disable accounts at our discretion.

We aim to maintain a fair and transparent platform for all customers, and in cases where a customer expresses dissatisfaction and states they no longer wish to use our services, we respect that decision. This includes leaving a public review advising other customers not to use our platform.

If you’d like to discuss this further, please feel free to contact our support team directly.

Kind Regards,
The Cards2Cash Team

Beoordeeld met 5 van de 5 sterren
Logo Cards2Cash

Antwoord van Cards2Cash

Hi Imomoh,

Thank you for the 5 Stars! If there's anything else we can help you with, please do not hesitate to contact us.

Kind regards,
The Cards2Cash Team!

Beoordeeld met 5 van de 5 sterren

Gave a gift card to them on 13th Feb

Gave a gift card to them on 13th Feb, they sold it next day and I received the money in my bank on 1st Mar as noted before confirming the sale. Will use again if I need to!

1 maart 2025
Logo Cards2Cash

Antwoord van Cards2Cash

Hi Ben,

Thanks so much for the 5 Star review! We look forward to helping you again in the future!

Kind regards,
The Cards2Cash Team!

Beoordeeld met 5 van de 5 sterren

Outstanding company with top notch…

Outstanding company with top notch customer service. I've only ever purchased gift cards from them, rather than selling any so cannot comment on that but the buying process is brilliant. Codes arrive within about a minute of purchase and I've now saved over a thousand pounds since discovering them. Fab!

3 februari 2025
Beoordeeld met 5 van de 5 sterren

Really good site that actually works

Really good site that actually works, I have now traded twice with them, a smaller value and larger value gift card and have been paid successfully with no problems. Would recommend to all, the only annoying thing is the quarantine period is so long so perhaps they could push to members that they should disclose when they used the gift card.

2 februari 2025
Logo Cards2Cash

Antwoord van Cards2Cash

Hi Dea,
Thank you so much for the great review! We appreciate the feedback and will have a look at some ways that we might be able to action this.
We hope we are able to help you with selling again!
Kind regards,
The Cards2Cash Team

Beoordeeld met 5 van de 5 sterren

Excellent service!

I have sold several gift cards and it’s really easy and reliable too! I have never had any issues with Cards2Cash and I highly recommend them!

1 februari 2025
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Antwoord van Cards2Cash

Hi!
Thanks for the great review! We look forward to helping you sell more gift cards with us.
Kind regards,
The Cards2Cash Team

Beoordeeld met 5 van de 5 sterren

Very good site

Very good site. I sold my £300 gift card with Cards2Cash and was sceptical about doing so, however the process went very smoothly.
My card was approved by their team within an hour of selling it, and then was sold a couple of mins after the approval email came through. As expected, my payment was received into my account on the date. I would strongly recommend Cards2Cash as it solves a problem! I will be recommending to my friends!

15 januari 2025
Review zonder uitnodiging
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Antwoord van Cards2Cash

Hi Heidi!
Thanks for the 5 star review! We are so pleased that you were happy with the process and appreciate the recommendations!
We hope we can help you again in the future!
Kind regards,
The Cards2Cash Team

Beoordeeld met 5 van de 5 sterren

I sold a gift card with them and got…

I sold a gift card with them and got paid the next day. Fast, secure, and reliable service. Customer services were also very helpful as well. Could not recommend more! Will be using again.

30 januari 2025
Review zonder uitnodiging
Logo Cards2Cash

Antwoord van Cards2Cash

Hi Brian!
Thank you for the 5 Star review! Our customer service team are always happy to assist and look forward to helping you sell again!
Kind regards,
The Cards2Cash Team

Beoordeeld met 5 van de 5 sterren

I have saved over £300 with Cards2Cash

I have saved over £300! In the first 6 months of registering with Cards2Cash, and purchasing gift cards when one becomes available, I have been able to save over £300. I have also sold a couple of gift cards I received for Christmas, and received payment as promised!

16 januari 2025
Review zonder uitnodiging
Logo Cards2Cash

Antwoord van Cards2Cash

Thanks for the 5 Stars Dale!
We love helping you save on your purchases, and hope we can continue to help with all your gift card buying and selling needs!
Kind regards,
The Cards2Cash Team!

Beoordeeld met 5 van de 5 sterren

I highly recommend Cards2Cash!

I highly recommend Cards2Cash!
I have been using the site for over a year now, and have sold over 15 gift cards with them. I have also been using them to purchase gift cards and make savings. Since opening my account, I have saved over £600 pounds, and I have never had an issue with any of the cards I have purchased.

9 januari 2025
Review zonder uitnodiging
Logo Cards2Cash

Antwoord van Cards2Cash

Hi Jim!

Thanks so much for the great review! We are very happy that you have managed to save so much with us, and look forward to helping you save even more in the future!
Kind regards,
The Cards2Cash Team

Beoordeeld met 5 van de 5 sterren

I was pretty dubious buying gift cards…

I was pretty dubious buying gift cards online and to be completely honest the website looks pretty basic. However, I purchased some gift cards yesterday for 11% discount and opted to pay by bank transfer for a further 3% discount. I was relieved and also impressed to see the value appeared in my online account within a minute or so, checked out successfully and redeemed both codes on the retailer site. I bought another one today, same process and slick as yesterday. I’d recommend, it’s a good idea and I hope the business grows so that the selection improves. Not all the discounts are this high, I think there’s room to improve on other retailers but appreciate the additional discount for bank transfer. This does mean no credit card protection so I’m a little concerned if the gift card didn’t work.

14 januari 2025
Review zonder uitnodiging
Logo Cards2Cash

Antwoord van Cards2Cash

Hi James,

Thanks for your review and feedback! We're so pleased that you are happy with our site. When purchasing from us either via credit, or debit card, or via bank transfer, we protect you with our buyer protection policy. So if there is an issue - you can always count on us to resolve it for you.

If you have any suggestions or feedback, we would love to hear it. Please email us on help@cards2cash.co.uk.

Kind Regards,
The Cards2Cash Team

Beoordeeld met 2 van de 5 sterren

A Young Business with Room for Improvement

It is a sad fact that no matter who you buy discounted gift cards from on secondary retail sites, eventually you will receive a card which is subject to some kind of fraud or complications that require customer services intervention. Accordingly, a week ago, I received a Sainsbury’s card from Cards2Cash which though it had the correct credit initially, was already registered elsewhere. This was not a good sign and so it turned out to be when, just 2 days later, the balance was suddenly zero, with only £3.50 of the drop in value attributable to me.

As a result of these events, my interaction with C2C’s customer service and owner, Caleb Slater, threw up a whole load of minor matters I was unhappy with, and Cards2Cash and I parted company.

My feeling is that if C2C had taken swift and decisive action when I alerted them just minutes after receiving the card and finding out it was pre-registered, the subsequent fraud may have been discouraged. Their failure to be clear about turnaround times for a substantive response to the issue caused me to spend far more time chasing them than should have been the case. However, my biggest gripe was that when, eventually, they refunded me, they calculated my loss on the basis of an imputed purchase price rather than the value of the card I had bought. This approach means that if you bought a £100 gift card for £95 and it arrived with £0 value, they would refund £95 rather than the £100 value they had contracted to provide, meaning they have not compensated you for the loss of value, only the lesser cost, which is two different things. Opinions may differ whether this practice is fair but it certainly isn’t generous and I would point out not only that other gift card resellers refund the value but also that if the purchase value had been, say, £1000, a differential of £50 could represent a significant loss of opportunity to save money, perhaps during sales or Black Friday events.

C2C were very quick to fall back on their rambling and contradictory T’s &C’s but seemed to be unaware that their own terms gave them the choice to refund the lost value OR the resale card cost. The fact that they chose to do the thing that potentially favoured their interests is something I felt needed to be called out. Also, it was clear that their grasp on the underlying contractual framework within which their business operates was flawed when, quite erroneously, the owner likened their business to a ‘marketplace’, failing to appreciate that no peer-to-peer or contractual relationship exists between the buyer of the card and its original owner.

To their credit, C2C volunteered a £5 ex gratia payment to compensate for their sluggish customer service but because of the diminished value of the refund and the near 2 hours I spent interacting with them over chat and email, it failed to win back my goodwill.

I don’t doubt that Cards2Cash, despite being run by a very young and small team, is trying to operate this business professionally and, in fact, a previous interaction regarding short expiry dates was addressed in an exemplary way. It just happens that on this occasion, there was no common ground on a wide range of matters of principle. Hopefully, there are useful lessons that flow from this regrettable experience.

8 januari 2025
Review zonder uitnodiging
Logo Cards2Cash

Antwoord van Cards2Cash

Hi Paul,
Thank you for your feedback. At Cards2Cash, our refund policy is clear and consistent: if we identify a fault with the gift card you purchased we refund the amount you paid for the card, minus any funds already redeemed by yourself. Our terms state that we can replace the card (however we did not have any available for this case) or refund the purchase.
This approach is standard practice within the industry and ensures fairness to all parties.
Kind Regards,
The Cards2Cash Team

Beoordeeld met 4 van de 5 sterren

Great service but took 5 months to sell

Great service. It took about 5 months for my Spotify card to sell so i am deducting a point for that. but payment was swift as soon as the card sold.

2 januari 2025
Logo Cards2Cash

Antwoord van Cards2Cash

Hi!

Thanks for the feedback! We apologise that it took so long for your card to sell with us. Some gift cards do seem to be more popular than others. Although it took longer than you expected, we are glad that you were happy with the service you received when the card did sell.
Our team are always on hand to provide any assistance you might need.

Kind regards,
The Cards2Cash Team

Beoordeeld met 5 van de 5 sterren

Amazing Service

Amazing Service, was very skeptical at first as I sold a £150 ASOS card and it sold within seconds of being approved for listing. Received my funds on the expected date, I would strongly recommend using Cards2Cash for selling your unwanted gift cards.

2 januari 2025
Review zonder uitnodiging
Logo Cards2Cash

Antwoord van Cards2Cash

Hi Joe!

Thanks so much for the 5 Stars! We appreciate your great feedback and are happy that we were able to assist you.

Kind regards,
The Cards2Cash Team

Beoordeeld met 1 van de 5 sterren

I got scammed - after buying and applying an Amazon gift card to my account using card2cash, the original buyer told Amazon I stole it...

Now I have lost £900. Hopefully, my situation will be solved, will come back with a full post :)

As you can see, this is an edit.

2 januari 2025
Logo Cards2Cash

Antwoord van Cards2Cash

Hi Joe!

Thanks for the 5 Star review! We are glad we can be of service and hope that we continue to fulfill your needs in the future!

Kind regards,
The Cards2Cash Team

Beoordeeld met 5 van de 5 sterren

My gift card with 0 balance but the problem was solved

I was really sad to understand today that the gift card I bought on 13.12.24 and tried to use in store today did not go through as it said balance was 0. it's definitely bad experience with my first gift card. even though I have missed the 14 days deadline to report a problem with the gift card sellers customer services stepped in and helped.

They have resolved the issue in my favour and managed to recover the balance of the card.

28 december 2024
Review zonder uitnodiging
Logo Cards2Cash

Antwoord van Cards2Cash

Hi Veselin,
We're sorry to hear that a gift card you purchased from us didn't work. All purchases are covered with our 14 day buyer protection policy, so please contact us on help@cards2cash.co.uk so we can resolve the issue for you.
Kind Regards,
The Cards2Cash Team

Beoordeeld met 5 van de 5 sterren

All good

Fast delivery of e gift card, (within a couple of minutes of visiting the site and purchasing), and the query/issue I had was sorted very quickly via the chat facility
Oh and saved some money too!
Wouldn’t hesitate to recommend

1 december 2024
Logo Cards2Cash

Antwoord van Cards2Cash

Hi Linda,

Thanks for the great review! We are happy that we were able to help sort your issue and pleased that we were able to save you some money!
We hope that we will be able to help you with more savings in the future.

Kind regards,
The Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service

1 december 2024
Logo Cards2Cash

Antwoord van Cards2Cash

Hi!
Thanks for the 5 Star review!
We appreciate your custom and hope that you'll visit us again in the future.
Kind regards,
The Customer Service Team

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