Cards2Cash Reviews 

Two purchases so far, no problem with the gift cards. Good experience so far.

Much better than the competitor, both to buy and sell. User friendly modern design and quick delivery.

Review as a gift card seller.
Disclosure; following a change in stance of the company the gift card related to I needed to withdraw my gift card from Cards2Cash. This was NOT any fault of Cards2Cash, however the following review encompasses aspects whereby I feel they could improve the selling experience for their sellers, because without them, they have no business!

Before I make my recommendations and for readers not wishing to read further please ASSUME THAT YOU WILL NOT BE PAID FOR THE SALE OF YOUR GIFT CARD FOR AT LEAST 14 DAYS. And this leads me naturally to my first recommendation to Cards2Cash:

1. As part of your buyers being privy to discounted gift cards obligating them to inform you when they have spent the card should form a part of their buyer contract with Cards2Cash. To enforce this, for example, it should be explicitly stated at the point of sale that the buyer is responsible for notifying you (Cards2Cash) within 72 hours of spending the gift card, and failure to do so results in either a mark/strike against their buyer account and/or a penalty fee. Without this type of contractual obligation the buyer is under no such obligation resulting in unfairly delayed payment to the seller. Currently the buyer (the majority as per Cards2Cash admission) is happy to benefit from a discounted gift card but cannot be bothered to click a button to inform Cards2Cash that they have spent it, the constant loser here being the seller. Cards2Cash, you really need to bother yourselves with supporting the seller in this respect given that your business model is fragile due to its reliance on sellers.

2. More transparency when your gift card has been sold. At present you do not notify the seller or disclose a date of sale, but do update the status under the sellers order(s) account. From a seller perspective this does not represent full transparency as is expected from any financial institution. It could also be argued to lean towards Cards2Cash further delaying of the issuing of payment beyond the 14-days (post sale). If this is not the case then why is the date of sale not revealed on the sellers account; their is no legitimate reason for this and the seller IS in a position to reasonably expect this type of information.

Buyers are important to your business but you seem to have forgotten about the sellers which represent the core of the business.

I would recommend this service to friends and family (from a seller perspective) but with the caveat of being prepared, and in most cases expecting by default to wait the full 14-days post sale prior to payment from Cards2Cash. And, depending on the individual, this could have a strong bearing on their decision to sell with Cards2Cash.

Finally, please take this constructive criticism positively and not as an opportunity to deny some helpful recommendations to improve your business.

Purchased £180 Amazon gift cards as 3 individual (£100, £50, £30). I paid 174ish or 3% discount.

They use a reputable third party payment handler which is good.

Instantly received redemption codes. All codes redeemed and used without problem within 10 minutes of payment.

I had no problem so cannot comment on customer service.

But satisfied as a buyer.

My only negative is the website design and logo totally makes it look fishy. I was very skeptical at first. But as no problem felt the need to write a rare review for me.

Nice one, cheers n that, and goodbye 👋

Reliable. I'd recommend everytime

Being in touch with someone at all times excellent service thanks to you all Mr crane

It was easy and every detail of the transaction was spelt out well

Easy to follow website, everything they said was easy to follow and updated on the progress at each stage,will definitely use again

Thanks sold a unwanted gift for someone on here.

Great customer service, when things don't go to plan as a buyer and your purchase is compromised, you can rest assured that the 14 day guarantee will protect you. I have had two separate rare occasions where the balance on the gift card as been spent by a third party and I have been reimbursed in full. Highly recommended!

I purchased a £250 Amazon gift card from Cards2Cash, only to find out it was locked and unusable. When I reached out for a refund, I was told an "investigation" would be launched. Six days later, the seller finally unlocked the card, long after I had already placed my Amazon order. So at that point, I no longer needed the card.

Rather than accepting responsibility for listing a non-functioning card, Cards2Cash refused to issue a refund. Instead, they offered a so-called "goodwill gesture" of allowing me to relist the card on their website meaning I'd have to wait for a potential sale to maybe get my money back.

Customer service was unhelpful and dismissive. No apology, no accountability, just a shrug and a slow process that puts all the risk on the buyer, despite the fact they don't actually pay the seller for 2 weeks.

Also this is not even the first time I had an issue with a gift card on their site. Luckily I noticed this within the first 14 days and at that time I was issued a refund, so I continued to use the site.

Cards2cash will not investigate any issue reported after 14 days. This timeframe is extremely short considering the they do not vet the gift card/sellers thoroughly. They continuously list used or invalid cards as posted by other reviewrs and on reddit. The seller can use the balance of the gift card anytime and after 14 days you have no recourse. Even within 14 days you are at the mercy of cards2cash if they are willing to give you a refund or a replacement. This is also insulting considering they give themselves 3 weeks to investigate any issue. In comparison cardyard gives buyers 42 days to report an issue.

Be warned: If the card you buy doesn’t work, they can keep your money for 3 weeks, drag out their investigation, and still avoid giving you a refund stating 'We have followed our processes very closely in this situation.'

This entire experience was deeply frustrating and unprofessional. I won't be using Cards2Cash again and I suggest others think twice before trusting them with their money.

As you can see from their reply, they have confirmed these are their terms and conditions. The card was unlocked and usable 6 days later, not an instant delivery which is also in their terms and conditions.

They also flagged my review to trustpilot to be taken down, despite this being a genuine experience which they are aware of and I have all evidence of same. Luckily trustpilot confirmed this and they reposted the review.

My five stars go to Conner (customer service), who listened, understood, and resolved an issue I had with two cards.

The website is a tad tricky to navigate and use, really needs a bit of a revamp but in terms of being able to reliably get vouchers at reduced cost you cannot go wrong here. Customer support is good and the process to pay by bank transfer and save even more is great too. I have both bought and sold using the site - when I sold it took a while but eventually went and payment was quick. For buying I love how you can buy Amazon vouchers and use them straight away, money off for very little effort.

As always the people to go to

What a great service! I had no idea it existing until I found them online. I listed a gift card I knew I'd never use and very quickly afterwards I was offered a decent price for it. The money was paid within a fortnight.
Fabulous, thank you, will use again!

Easy to use and great way to save money.

Ordered a £1000 gift card for £890 and it was in my emails in seconds. I was abit sceptical but took the risk and it paid off. No complaints from me! Gift card has been redeemed for an item I was going to pay full price for! Thanks.

I've had a consistently excellent customer services experience with Carfd2Cash. You can make significant savings using gift cards for purchases. C2C offer the best rates (to my knowledge), but you have to be quick to get the cards when they are advertised (via email).

It would be helpful if you could determine the card expiries, however it's quite rare to have short dated cards.

All the eGift rewards I earned (from Surveys) and routed though your website for clearance and payment, was not paid me. You sited that my ID was fraud. An ID I am presently using to earn from other sites.
I felt robbed. My rewards are my rewards and I should be given my rewards.
This is fraudulent on your part.
I'm saddened by this your action.

Fradis