Care Club Reviews 

Very friendly & gave good efficient advice

Great service, the plumber was great and good communication.

GOOD:Engineer was friendly and efficient on both boiler services.

BAD: Be aware that you cannot cancel the policy without 1 years notice to not renew. I stopped the Direct debit as I had to remind Careclub on both occasions when my Service was due. They do not know what Customer Service actually is, and got a Debt Collection letter from them.

They are expensive and I've found the same policy elsewhere for half the fee.

The plumber was fast,friendly and efficient.Job well done.

The man came quickly to repair the leak,he was very polite and pleasant to deal with.

Care Club agent spent time in getting all information about payments and happily offered to reduce monthly payments for another year as well as arranging an immediate service to be carried out! Much appreciated!

Extremely friendly engineer. He did a great job. He phoned later in the evening to check if all was okay.

A very pleasant experience. The engineer was polite and friendly and explained what he had done. He was thorough, and left us happy with the service. I would recommend Care club to anybody.

Thank you guys.

Steve the engineer was excellent. Very knowledgeable and fixed the issue in minutes.

2 big jobs - boiler replacement and all radiator valves plus thermostat updated. The engineers were punctual, polite, and skilled, and got both jobs done beautifully, leave the flat spotless afterwards. The behind-the-scenes facilitation
was also meticulous. Thank you so much.

Before I start I would like to know what you do if your emergency is after 1900hrs because I was unable to contact anybody except by leaving a message. I had to wait until the next morning to speak to somebody about my leaking pipe. The man turned up at midday and soon found the problem and fixed it in no time at all. Could have smiled a bit more but he did the job well and left everything tidy. The office phoned just to make sure I was happy with the outcome which I was. A professional job well done but try to sort out after hours emergencies.

Faulty Toiltet
After speaking to the call centre & explaining i had a toilet that wasn't stopping flushing. The operative booked me in with a plumber the following day. The plumber explained the ongoing issue i had & replaced a faulty syphon in cistern .

Excellent service and quick and efficient repair, would highly recommend this service

Top service well done

A very friendly and helpful plumber attended, diagnosed the problems and returned with the spare parts needed. All was completed with the minimum of fuss and mess.

Serviced boiler. Came on time and serviced boiler.

Fast reliable service found a plumber quickly that arrived at my home on the date that was scheduled had to return the following day with the part that was needed to do the job which he did and completed the work required

Wajed was great and very professional .
Great service again from Care Club

Engineer was polite, friendly and did his stuff without fuss. Fortunately he was slim enough and flexible enough to get into the space under the bath, which was far too difficult for me.

Great job. It thought being a simple leaking, then found a broken pipe segment behind the wall. The engineer took an extra length of effort to repair the broken pipe before installing the new tap. Job very well done.