Carewell was very helpful to me in finding the product I needed at the time I needed it. Customer service was great, fast delivery service and a wide variety of different things depending on your nee... Toon meer
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I have been dealing with Carewell on regular basis since 2021 and have found them to be excellent in every way. Customer service agents are professional, knowledgeable and efficient. And the delive... Toon meer
Constantly refunds orders after confirming them. This company is biased and picks and chooses who they want to sell to. No matter if all your information is correct. Discriminating against a person wi... Toon meer
Bedrijf heeft geantwoord
I had an issue wit a recent order and contacted the support email. Melanie responded quickly and resolved the problem. Look forward to working with your organization in the future
Bedrijfsgegevens
Geschreven door het bedrijf
The best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Contactgegevens
Verenigde Staten
- 800-696-CARE
- support@carewell.com
- carewell.com
4,5
Uitstekend
2K reviews
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Great company
The prices are always the best or certainly competitive. They have a great selection of products and shipping is fast.
12 februari 2025
Review zonder uitnodiging
Antwoord van Carewell
We're delighted to hear you find our prices competitive and appreciate our wide selection and fast shipping. We strive to provide excellent value and service to our customers. Thank you!
Carewell offers a good selection of…
Carewell offers a good selection of items along with timely dependable delivery.
14 februari 2025
Review zonder uitnodiging
Antwoord van Carewell
We're delighted to hear you find our delivery timely and dependable. We strive to provide a reliable service. Thank you for your feedback!
Great customer service and prices
Great customer service—-very responsive—-orders are always accurate AND the prices are great—-can’t say enough about how good they are—-saved close to $1,000. In past year verses my local store—-I’d love to shop local all the time but on a fixed income a $1,000 savings is huge
5 februari 2025
Review zonder uitnodiging
Antwoord van Carewell
Wow, thank you so much for your incredible feedback! We're thrilled to hear you're consistently happy with our customer service, order accuracy, and prices. Saving $1,000 is a significant amount, we completely understand the importance of finding those savings, especially on a fixed income. We're honored to be able to help you.
Great variety
Great variety, and healthy choices, for yourself and family. Great prices, and quick delivery.,
22 februari 2025
Review zonder uitnodiging
Antwoord van Carewell
We're absolutely thrilled to hear you're enjoying our great variety, healthy choices, and that you're finding our prices and delivery to your liking! We put a lot of care into curating a selection that's great for caregivers, and we're so happy it resonates. Thank you for taking the time to share your positive experience – it truly makes our day! We look forward to continuing to provide you with excellent service.
Stinky medical supplier
Their orders delivered with fedex the stinky carrier, my order of 96x ct adults briefs with tabs were in a stinky package box, if outside package box stunk no doubt inside order would stink as well!!!!!
19 februari 2025
Review zonder uitnodiging
Antwoord van Carewell
We're so sorry to hear about this issue with your recent order. That definitely isn't the experience we want you to have. We understand your concern about the condition of the packaging and the potential impact on the product inside. We will be reaching out to you directly to help make things right. We appreciate you bringing this to our attention and are sincerely sorry for any inconvenience this may have caused.
Amazing experience!
The prices at Carewell are by far the best I have found for great quality products. The shipping was fast and discreet! Customer service was excellent. I’ve used other companies for healthcare needs and have felt embarrassed or less than due to their customer service. However, Carewell has gone above and beyond to make this a comfortable experience. They sent me a card thanking me for choosing them!! This team and site have made this experience more manageable and enjoyable for me. I cannot thank them enough. Highly recommend - I will be buying from them again very soon!
30 januari 2025
Review zonder uitnodiging
Antwoord van Carewell
That's wonderful to hear! We're so glad you've had such a positive experience with us. We strive to provide quality products at competitive prices, and we're delighted that our fast and discreet shipping met your expectations. We also appreciate your feedback about our customer service. Creating a comfortable and respectful experience for our customers is incredibly important to us, and we're thrilled to know we've succeeded. Thank you for the kind words and the recommendation! We look forward to serving you again soon.
Product availability and quick…
Product availability and quick delivery,
I have been ordering from Carewell monthly for several years
28 januari 2025
Review zonder uitnodiging
Antwoord van Carewell
We're so glad to hear you've been a loyal customer for several years! Thank you for sharing your positive experience with our product availability and quick delivery. We really appreciate your continued business.
I bought some syringes
I bought some syringes, and the next time I needed some, I couldn't find the same brand but bought some anyway. They did not work as well as the first ones so they gave me a discount on my next set of syringes. They are very courteous and helpful. I will continue to shop here.
3 februari 2025
Review zonder uitnodiging
Antwoord van Carewell
We're so glad to hear you had a positive experience with our customer service. We appreciate you sharing your feedback about the syringes, and we're happy we could find a solution that worked for you. We strive to be helpful and courteous, and we look forward to serving you again!
Quick delivery and quality products.
Quick delivery and quality products.
1 februari 2025
Review zonder uitnodiging
Antwoord van Carewell
We're so glad you're happy with our quick delivery and the quality of the products we carry! Thanks for sharing your positive feedback. We appreciate your business!
Reliable, Great products, Excellent Customer Service
Deliveries from this company are reliable! They have some great products, and they have exceptional customer service!
3 februari 2025
Review zonder uitnodiging
Antwoord van Carewell
We're so glad to hear you've had a great experience with our deliveries, products, and customer service! Thank you for the positive review! We really appreciate your feedback.
They don't stand behind their products
I was shopping a product and inquired about a sample. I was told the best they could offer is buy a package and try one and if it didn't work out they'd make it right. So I spent 35 bucks and ordered. They product didn't fit or perform per the manufacters description. I contacted Andrea in customer service. The answer was nothing we can do BUT we'll give you 10 bucks off to try another...so it will only cost me 24 bucks to possibly get hosed by a different manufacturer? Bottoming. This is a third party storefront only. They do not stand behind ANYTHING they sell. They just sell. Do you really want to buy from a Company that can't and will not take responsibility for the products it choses to represent. Don't get burned. Keep on shopping for a company that walks the walk not just talk the talk.
28 januari 2025
Review zonder uitnodiging
Antwoord van Carewell
We understand your frustration and appreciate you sharing your experience. We're sincerely sorry to hear the product didn't meet your expectations and that you're dissatisfied with our customer service response.
We strive to provide accurate product information and a positive shopping experience. Please reach out to support@carewell.com with the subject line "For Quality Team" to provide order details so that we can make this right.
We value your business and are always looking for ways to improve. We hope you'll consider giving us another chance in the future.
Everything I ordered arrived on time
Everything I ordered arrived on time. And the prices were much better than Amazon. I really like Carewell.
24 januari 2025
Review zonder uitnodiging
Antwoord van Carewell
We're so glad to hear you had a great experience with us! Thank you for the positive review. We appreciate your business and are happy that you found our prices competitive and that your order arrived on time. We look forward to serving you again!
Stunningly fast order fulfillment
Stunningly fast order fulfillment, easy to use website, great prices, and their auto ship program let's you actually make changes via text message when they send reminders. Carewell is trustworthy, and top notch. Absolutely recommend them.
23 januari 2025
Review zonder uitnodiging
Antwoord van Carewell
Thank you so much for your kind words! We're thrilled to hear you're enjoying the speed of our order fulfillment, the ease of our website, and the convenience of our auto-ship program, including the ability to make changes via text message.
We strive to provide a trustworthy and top-notch experience for all our customers. We appreciate your business and look forward to serving you again soon!
Communication was excellent
Communication was excellent. They had wide range of personal care products, and shipped quickly. Pricing was competitive. Highly recommend!
10 januari 2025
Review zonder uitnodiging
Antwoord van Carewell
Thank you for your kind words! We're so glad you had a positive experience with your recent order. We strive to provide excellent customer service and a wide selection of high-quality products at competitive prices. We appreciate your business and look forward to serving you again soon!
Review for Carewell Been using this company for a few years…
Been using this company for a few years for supplies for my husband. This company is always on time & accurate with the auto shipping.
25 januari 2025
Review zonder uitnodiging
Antwoord van Carewell
Thank you so much for your kind words! We truly appreciate your loyalty and the fact that you've been a customer for several years.
We strive for on-time and accurate auto-shipping, and we're thrilled to hear that we've been meeting your expectations.
We look forward to continuing to serve you and your husband in the future.
Antwoord van Carewell
Thank you for your kind words and for choosing us! We're always striving to offer low prices and excellent customer service. We appreciate your business!
Support small businesses.
I’m mindfully choosing whom I shop with these days. This company seems quite good. I’ve only ordered once, but I was pleased in every usual aspect of shopping. I did not require customer service so I cannot speak to that.
17 januari 2025
Review zonder uitnodiging
Antwoord van Carewell
Thank you so much for your kind words and for choosing to shop with us! We're thrilled to hear that you enjoyed your first experience. We strive to provide a positive and seamless shopping experience for all our customers, and we're glad we were able to deliver on that for you.
We appreciate you taking the time to share your feedback. We hope to have the opportunity to serve you again soon!
Antwoord van Carewell
We're thrilled to hear that you were impressed with our fast service! Your satisfaction is our top priority!
My experience with Carewell was Awesome
My experience with Carewell was awesome. I was in need of something for my toddler’s nebulizer and I found Carewell online and ordered two pieces plus a new nebulizer mask. My package arrived fast. I highly recommend ordering from Carewell!
24 december 2024
Review zonder uitnodiging
Antwoord van Carewell
We're thrilled to hear that you had such a positive experience with us! It's wonderful to know that we were able to help you find the supplies you needed for your toddler's nebulizer.
Your satisfaction is our top priority, and we're committed to providing the best possible service to our customers. Thank you for choosing Carewell! We look forward to serving you again in the future.
First time ordering from Carewell
First time ordering from Carewell. I am very pleased with the quality of the disposable bed pads. The price was very reasonable for the quantity and quality I received.
3 januari 2025
Review zonder uitnodiging
Antwoord van Carewell
We're thrilled to hear that you're pleased with your first Carewell order! Your satisfaction is our top priority, and we're committed to providing the best possible products and service. Thank you for choosing Carewell. We look forward to serving you again in the future.
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