Carlton Services Reviews 

784
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

A very Efficient service of all our units done in a very timely manner with very little disturbance to the workings of the office. many thanks

Beoordeeld met 5 van de 5 sterren

We reached out on day one of a heatwave as our air conditioning units were leaking. Not only were they able to offer us an engineer in a few days time, they actually called the following day to bring... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As always, great job. We had our AC installed three years ago and have benefited from the yearly service plan each year since. Carlton are always professional, turn up when they say they will, and a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Being a pensioner with a large mancave my wife and I ordered a Tall Glass door upright fridge to enhance and give the man cave that little bit extra, we must say what a surprise it was to receive a pr... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Airconditioning aannemer
  2. ook in
  3. Airconditioning reparatieservice
  4. Airconditioningsystemen leverancier
  5. Airconditioningwinkel
  6. Bedrijfskoelkastenleverancier
  7. Commerciële koeling

Geschreven door het bedrijf

Carlton Services offer a complete sales, installation and servicing package to keep your refrigeration, catering equipment, air conditioning, air source heat pumps and ventilation equipment operating as it should do

Carlton Services UK Ltd - Trading in the local area since 1978

Geschreven door het bedrijf

Over 40 years of satisfied customers
Whether you need advice on how to maintain your equipment, an emergency repair or regular servicing, we have the knowledge and ability to help you. Our hand-picked team of DBS checked engineers are always on hand to bring their expertise and specialist knowledge to any installation, repair or maintenance task, so you can be assured of consistent and high-quality service.

Free Delivery on all Online Sales

Free Delivery

Free Delivery
Standard delivery is free for the UK mainland. We deliver all of our stock items to the UK mainland within 7 working days. Overnight & Timed deliveries are available at extra cost. Orders from Northern Ireland, Highlands & Islands, Republic of Ireland and the Channel Islands are charged differently; please contact the sales office for a quotation.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

784 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,6

Alle reviews

(784)

103 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Definitely would recommend

Very efficient new cooling system
The engineers were very efficient, helpful and cleared up after themselves
Would definitely recommend

3 juli 2025
Logo Carlton Services

Antwoord van Carlton Services

Hi Stamatis, thank you so much for this review and very pleased you're happy with the works carried out. If you require anything in the future please let us know. Adam Carlton

Beoordeeld met 5 van de 5 sterren

Having used the company before

Having used the company before, there was no doubt the service would be excellent, and it was :)

1 juli 2025
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Antwoord van Carlton Services

Hi Janice, thank you for your repeat business and for this review, it's greatly appreciated. Adam Carlton

Beoordeeld met 5 van de 5 sterren

Very friendly and efficient service

Very friendly and efficient service. They had to go above and beyond to make a new part fit and they did this wonderfully well. First class.

23 juni 2025
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Antwoord van Carlton Services

Hi Nolan, thank you for this review and very pleased you were happy with the service received, if you require anything in the future please do not hesitate to contact us. Adam Carlton

Beoordeeld met 1 van de 5 sterren

Still advertising products not available. VAT Fiddle

Still advertising, selling and delivering full aircon units on their website that are no longer available. (I have a dated screenshot to prove this). I had no choice but to accept the new units as the advertised units are no longer available. I asked for a quote to install a like for like swap out of old for new both new units in the same place using same trunking, cables, drainage, electrics, lagging.... They priced at £929 + VAT - including £355 +VAT for trunking, lagging, cable and drainage, pipes and gas etc.. - VAT What !!! - Their own website says no VAT on installation ! So does the .GOV website... - They did say - "If you bought the kit from us we MAY be able to exclude the VAT but need to check with accounts".... Avoid these guys, they are "grifters".. - Wrong units advertised then over price the job and try to charge VAT...Need to get your website updated with correct details guys.

26 juni 2025
Review zonder uitnodiging
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Antwoord van Carlton Services

Hi Matt, thank you for your review and apologies over any confusion on this matter, we try and keep the website as up to date as possible and rely on supplies informing us of any model changes. I believe we spoke with you and could have collected the unit FOC the very next day and fully refunded you, but you kept the whole system at your request. We have been trading in air conditioning for 45+ years and only employ fully qualified engineers, we quote to carry out the works professionally and to a high standard. Adam Carlton

Beoordeeld met 1 van de 5 sterren

failed to state extra delivery costs

failed to state extra delivery costs, clearly on website and at time of purchase.

24 juni 2025
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Antwoord van Carlton Services

Hi Craig, thanks for your review and apologies if it wasn't overly clear about additional delivery charges to the Scottish Highlands, https://www.carltonservices.co.uk/sales/free-delivery/ I am pleased to see that we fully refunded you for this purchase quickly. Adam Carlton

Beoordeeld met 2 van de 5 sterren

Engineer left a real mess from the loft…

Engineer left a real mess from the loft on our cream carpets (don’t they carry hoovers).

29 mei 2025
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Antwoord van Carlton Services

Hi Michael, I'm so sorry about this we have spoken to the engineers about this and it will not happen again. Having installed the system years ago for you and serviced it every year since it is not what you would expect from us. Hopefully speak to you soon. Adam Carlton

Beoordeeld met 5 van de 5 sterren

Bi-annual service - job 101247

Had a bi-annual service the other day - staff, as always very competent & efficient. Service always first-class - Thanks, Andrew

10 april 2025
Review zonder uitnodiging
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Antwoord van Carlton Services

Hi Andrew, thanks for your repeat custom and for this review. I will no doubt speak to you soon but please let us know if you require anything else. Adam Carlton

Beoordeeld met 5 van de 5 sterren

Communications were great

Communications were great, with sales team able to keep us updated. The item was delivered in good condition though a day late - as communicated. Item is in the new condition expected. I will be considering Carlton for future services and supply. job reference: 101576

25 april 2025
Review zonder uitnodiging
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Antwoord van Carlton Services

Hi Ester, thank you for this review and I hope you enjoy the cabinet. Please let us know if you require anything further. Adam Carlton

Beoordeeld met 5 van de 5 sterren

Great service for my air-conditioning…

Great service for my air-conditioning needs. Friendly, helpful and efficient - highly recommended

19 mei 2025
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Antwoord van Carlton Services

Hi Tom, thank you for this kind review and hopefully we see you next year for the systems next service. Adam Carlton

Beoordeeld met 5 van de 5 sterren

Glassdoor upright Fridge.

Being a pensioner with a large mancave my wife and I ordered a Tall Glass door upright fridge to enhance and give the man cave that little bit extra, we must say what a surprise it was to receive a product on time that was actually as described, not only that but the delivery was on time and the driver was exceptional, outstanding, even helped with the unpacking a big thankyou Carlton Services. Mr. & Mrs. PJ Watts

14 april 2025
Review zonder uitnodiging
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Antwoord van Carlton Services

Hi Peter, thank you so much for this review! I hope you enjoy many a cold beverage and get lots of use out of your man cave. Please let us know if you require anything in the future. Adam Carlton

Beoordeeld met 5 van de 5 sterren

Carlton responded to our call quickly…

Carlton responded to our call quickly and came on site to fix the issue. No chasing required.

8 mei 2025
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Antwoord van Carlton Services

Hi Ravi, thank you for the review and please contact us should you require anything in the future. Adam Carlton

Beoordeeld met 5 van de 5 sterren

Quick fast efficient service

Quick fast efficient service. I was kept updated on delivery which met expectation. Well done

19 april 2025
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Antwoord van Carlton Services

Hi Sandra, thanks for the review and hopefully you enjoy the product, please do not hesitate to contact us if you require anything in the future. Adam Carlton

Beoordeeld met 5 van de 5 sterren

Great company to deal with and very…

Great company to deal with and very helpful.
I actually went to the office before I ordered to make sure they were a legitimate company. Turns out they are 👍
Thanks again

20 maart 2025
Review zonder uitnodiging
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Antwoord van Carlton Services

Hi Tim, thanks for the review and hope you're making the most of the system in this heat, if you require anything in the future please let us know. Adam Carlton

Beoordeeld met 5 van de 5 sterren
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Antwoord van Carlton Services

Thank you for your review and hope you enjoy the product, please don't hesitate to contact us if you require anything in the future. Adam Carlton

Beoordeeld met 5 van de 5 sterren

A company worth knowing

Never used the company before, so was a bit apprehensive, but Kirsty was very helpful on the phone and on emails, and kept to her word.

14 april 2025
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Antwoord van Carlton Services

Hi Kevin, thank you for this review and for name dropping Kirsty, I will be sure to pass this on. If you require anything in the future please do not hesitate to contact us. Adam Carlton

Beoordeeld met 5 van de 5 sterren

Fast delivery Great service with the being delivered…

Great service with the being delivered the next day. Wasn’t expecting this due the goods being so large.

15 april 2025
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Antwoord van Carlton Services

Hi Paul, thanks for leaving this review and hope you enjoy the product, if you require anything in the future please don't hesitate to contact us. Adam Carlton

Beoordeeld met 5 van de 5 sterren

Professional and friendly service

Professional and friendly service. Highly recommended👍

4 april 2025
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Antwoord van Carlton Services

Hi Sam, thank you so much for this review. Please do not hesitate to contact us when the system requires a service again. Adam Carlton

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