CARME HOME Reviews 

I can honestly say that I received exceptional customer service from CARME home. I would highly recommend purely on my experience. Thank you.

Over the moon with my mirror but the Allen key that was supplied did not fit we had to use one of ours to tighten mirror up .

Ordered the full length mirrored jewellery furniture , unfortunately it came with mirror smashed. Emailed and Amos was very helpful and sent the relevant part out to us.
It's a lovely piece of furniture and happy with it.
All I suggest is put fragile tape around the box so the delivery people won't throw it around
Corrinne

Damaged dressing table - arrived with marks and scratches. Still waiting to hear back from customer services. Awful .

I ordered the Ivy silver mirrored dressing table, the Olivia silver velvet stool and the Lillia large LED makeup mirror. The furniture arrived promptly with no issues, and was well packaged.

The stool is lovely and comfortable with no issues. Unfortunately the dressing table looks beautiful but is really poorly designed. The mirror is ok.

The mirror light settings are great providing string natural looking light and it is a nice big mirror. I think it would look better in a teenager room than as part of a luxury adult furniture setting. The mirror base is not great. It looks cheap and is not heavy enough for the mirror so the mirror rocks a bit when I am sitting at the table, as the table itself is unstable too.

The dressing table I would not recommend. First, the drawers arrived with one broken crystal handle. When I wrote to customer services they proposed I could glue it back which I thought was outrageous (luxury furniture anyone?) and on my insistence they sent me a new handle.
Then, the front of the drawer broke a week later. The legs cannot be adjusted so the makeup table does not stand straight on my carpet. The drawers do not stay in place and given the slant of the furniture, they tend to open out on their own. At some point one drawer opened all the way and crashed into a lightweight metal chair I had in front of it and the front mirror panel cracked. I then realised the mirrored panels are very thin, have no edge protection and are not made of shatter-proof glass (there were tiny sharp shards embedded in my carpet, I was not impressed). I have other mirrored furniture that is much better designed.

This happened within a week of having the furniture and I asked for a replacement drawer, but customer services were argumentative and plain rude in their emails. They did offer a new drawer, which I appreciated, but they wanted to charge me over £30 for shipping me a new drawer. Given that this experience already taught me that the furniture is not well designed I didn't want to spend any more money on it!

Mirror is as described and well made - quick delivery.

Arrived in great time. Well packaged and well made. My granddaughter just loves it 😍🥰

The product matches the description.
fast delivery
overall very good

Brilliant customer service, super speedy responses and went above and beyond - wonderful product as well

Beautiful dressing table, chair and mirror exactly as it looks. Excellent quality and already recommended and had compliments.

I am really happy with my dressing table. It looks lovely, feels sturdy, and was easy to put together. It’s the perfect size and has plenty of space for my makeup and accessories. Great quality for the price and exactly what I was hoping for.

Oh where to begin with this nightmare company! I ordered a dressing table including a chair and mirror. The chair arrived with faulty clearly written on the packaging and was in fact faulty and had obviously fallen apart previously due to the poor quality. The mirror had scratches on it and the table had various dents and chips, and I didn’t even need to take any of it out of the packaging to see all the obvious faults. They offered me a mere £50 to keep the items but this was insulting considering how much I had originally paid. It is certainly not luxury as advertised and if you are expecting it to be, then you will be very disappointed. I ultimately decided to return the items as it just wasn’t worth what I had paid. Unfortunately the courier only collects from Tuesday to Friday and therefore I had to take a day off work to wait in all day for the pick up as they won’t give you a slot for when it could arrive. I shouldn’t have had to do this. It was all a complete waste of time and I would not recommend at all! Please save your money and buy elsewhere!

Excellent service and good communication.
I purchased a console/ dressing table. It’s not quite as ‘high end’ as I expected, draws are a little stiff and handles plastic not metal. But overall a nice looking table that is useful.

I recently purchased the Lara Mocha dressing table and the Riley mirror.

Cons: (1) I'd paid for next day delivery but that was not honoured. (2) There were scuffs and dents on the table (I was disappointed but overall decided I could live with it - thereafter I noticed the middle/right drawer sometimes doesn't stay closed so you have to jig it a little bit). (3) The mirror wasn't delivered on time due to, I'm told, warehouse errors but did arrive after some back and forth with customer service. (4) The mirror doesn't always stay vertical for some reason. It tilts forward of its own accord.

Pros: (1) Despite the cons, the items to look really nice. The quality might not be impeccable BUT it is still very nice. (2) The customer service team is VERY responsive; I was able to resolve the issues quickly and to my satisfaction.

Overall, I'd still recommend them and might purchase again in future as I may just have been unlucky!

The customer service I received from Amos was absolutely outstanding. I ordered a mirror, dressing table and stool for my daughter before Christmas. They were all absolutely lovely but there were a few quality issues. Amos dealt with the issues promptly and followed everything through until it was fully resolved. Emails were usually responded to within a couple of hours. Carme really care about there customers and I will definitely buy from them again. A honourable and decent company paired with lovely products. Highly recommended.

Quality product, quick delivery and comms regular

Excellent service. I ordered a gold dressing table mirror, which arrived within 48/72 hours of purchase. It was well packaged to prevent damage and was as described on the website.I am highly pleased with the mirror and will certainly be placing further orders.

Excellent service, delivered within 2 days, dressing table Mirror and Lottie stall are very good quality and looks very classy in my bedroom, very pleased would order again from this company.

Honestly, for a mirror that cost £140 wasn’t really worth £20 it was cheap dented and not made well, it looks like the photo just made extremely cheaply and looks and feels cheap - wouldn’t recommend

delivery was quick, everything arrived. ordered mirror, stool snd dressing table. Just put it together, very easily and looks fabulous, so very happy with the quality and the look like, stunning