Carmoola Reviews 

4.519
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I can’t say enough good about this vehicle finance company. So much so I’m now buying my third car through them and recently transferred from another lender because the experience wasn’t the same.... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic service throughout, very simple and quick. Mo and kev dealt with my finance and ensured a smooth process, they guided me through every step and answered any question i had almost instantly …... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Honestly one of the best companies I’ve ever dealt with. This is my second car I have financed with Carmoola and their customer service is exceptional. Their team on WhatsApp respond within... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing experience, they were able to respond so quickly when I needed. Pay out was nice and quick. Whenever I did need something they were able to sort it within an hour. Super amazing and re... Toon meer

Bedrijfsgegevens

  1. Autofinanciering en -lening bedrijf

Over Carmoola

Geschreven door het bedrijf

Carmoola Logo
Carmoola Card

We are entirely reinventing how people pay for cars. We’re getting rid of the past and starting with a clean slate, freeing car buyers from old school processes so they can enjoy the freedom of driving off in their new car. Read what other customers said about their Carmoola experience, and if you think we could help you with your next car, why not get the Carmoola app on your phone!

Representative 14.9% APR

Get The App

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

5K reviews

5 sterren
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Heeft 86% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,8

Alle reviews

(4.519)

1.439 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The whole process was so easy

The whole process was so easy . I wouldn’t hesitate to recommend to anyone and definitely use an again in the future.

1 september 2026
Review zonder uitnodiging
Logo Carmoola

Antwoord van Carmoola

Hey Mike,

Thank you for your lovely feedback! We're thrilled to hear that the whole process was so easy for you :blush: Your willingness to recommend us means the world, and we can’t wait to assist you again in the future! 

All the best,
Team Carmoola

Beoordeeld met 5 van de 5 sterren

Really good service using an app and no…

Really good service using an app and no hard sell. The final part of the experience needs a little work.

27 augustus 2026
Logo Carmoola

Antwoord van Carmoola

Hey Stuart

Thank you for sharing your thoughts! We're delighted to hear that you enjoyed the service and found the app helpful :blush:. We appreciate your feedback about the final part of the experience and will certainly take it on board for improvements. Your insights help us to grow and enhance our service :sparkles:.

All the best,
Team Carmoola

Beoordeeld met 5 van de 5 sterren

Easy experience

Easy experience. Very quick, helpful and well explained system. Useful to fact check cars as well as how to fund them. Thank you

27 augustus 2026
Logo Carmoola

Antwoord van Carmoola

Hey Simon

Thank you for sharing your experience! We're so pleased to hear that you found the system quick, helpful, and well explained :blush: It's great to know it was useful for fact-checking cars and exploring funding options. If you have any more questions or need assistance in the future, feel free to reach out!

All the best,
Team Carmoola

Beoordeeld met 5 van de 5 sterren

Easy application process and quick…

Easy application process and quick payment made once we found our desired car.

26 augustus 2026
Logo Carmoola

Antwoord van Carmoola

Hey Peter, 

We’re thrilled to hear that you found the application process easy and that the payment was quick once you found your desired car :car::sparkles: 

It’s great to know we could support you in this journey! 

All the best, 
Team Carmoola

Beoordeeld met 5 van de 5 sterren

Exceptional service

I was told by a friend about Carmoola and I was sceptical at first as I am very weary of the Car Finance and broken promises.

But I have proven wrong by the exceptional application process and service.

Sam my sales agent was very professional, patient and responsive to my needs and exceeded my expectations.

I would definitely recommend Carmoola to my friends, family and the general public.

Thank you Sam and the entire Carmoola team for helping me get my dream car.

28 augustus 2026
Logo Carmoola

Antwoord van Carmoola

Hey Omobonike,

Thank you for sharing your experience with us! It’s fantastic to hear that the application process and service exceeded your expectations :blush: Sam will be thrilled to know their professionalism, patience, and responsiveness made a difference for you. We truly appreciate your recommendation to friends and family, and we’re so glad to have helped you get your dream car :car:

All the best,
Team Carmoola

Beoordeeld met 5 van de 5 sterren

Smooth, Simple and Hassle-Free Car Finance

Really happy with my experience with Carmoola. The HP loan process was quick and straightforward, and the app made it easy to manage everything. I was also able to speak to their team over the phone whenever I needed clarification, so it wasn’t just an app-only experience. The payment to the dealership was smooth, and I was able to complete the purchase and drive the car away without any hassle. Great service and highly recommended!

28 augustus 2026
Logo Carmoola

Antwoord van Carmoola

Hey there

Thank you for sharing your experience with Carmoola! We’re thrilled to hear that the loan process was quick and straightforward for you. It’s wonderful that our app helped you manage everything easily, and we’re glad you could reach out to our team over the phone whenever you needed clarification :blush:. We’re also pleased that the payment to the dealership went smoothly, allowing you to complete your purchase without any hassle. Thank you for the recommendation! 

All the best, 
Team Carmoola

Beoordeeld met 5 van de 5 sterren

It went very smoothly

It went very smoothly, easy online procedure with no hidden cost.

26 augustus 2026
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Antwoord van Carmoola

Hey Rory,

Thank you for sharing your experience! We're thrilled to hear that everything went very smoothly and that you found the online procedure easy with no hidden costs :blush: It's always our goal to provide a transparent and hassle-free service.

All the best,
Team Carmoola

Beoordeeld met 5 van de 5 sterren

Great customer experience- 10/10

Great customer experience- 10/10! Very swift and clear communication. Didn’t ask for any paperwork, salary evidence, driving license details etc until I was entirely happy with the quote and all of the associated loan documentation. Easy engagement via the app and text messages. Felt like a personalised user experience and Jack was brilliantly efficient- sorting out my refinancing and sending funds within an hour of me signing my agreement.

28 augustus 2026
Review zonder uitnodiging
Logo Carmoola

Antwoord van Carmoola

Hey Charlotte

Thank you for sharing your fantastic experience! We're thrilled to hear that you found the communication swift and clear. It's great to know that the process felt personalised and that Jack was brilliantly efficient in sorting out your refinancing. Sending funds within an hour of signing is impressive! :blush: We're glad you enjoyed easy engagement through the app and text messages.

All the best,
Team Carmoola

Beoordeeld met 5 van de 5 sterren

The process was inceredibly fast and…

The process was inceredibly fast and simple. Although slightly disconcerting at first, given how easy it was, I could not be happier. Would highly recommend as an alternative to traditonal finance.

27 augustus 2026
Review zonder uitnodiging
Logo Carmoola

Antwoord van Carmoola

Hey Josh

Thank you for sharing your experience with us! We're thrilled to hear the process felt incredibly fast and simple for you :blush: It’s great to know that any initial concerns were eased by how easy it was. Your recommendation as an alternative to traditional finance means a lot to us!

All the best,
Team Carmoola

Beoordeeld met 5 van de 5 sterren

Exceptional service

My experience with Carmoola has been exceptional from the beginning to the end. Sam who is my case agent has gone over and beyond to get me to the finish line.

Going forward I intend to recommend to family and friends. Thank you Sam and the entire Carmoola team.

You are a car finance company with a difference that leads the pack.

28 augustus 2026
Review zonder uitnodiging
Logo Carmoola

Antwoord van Carmoola

Hey Bonike,

Thank you for sharing your exceptional experience with us! It’s wonderful to hear that Sam has gone above and beyond to support you throughout your journey. Your intention to recommend us to family and friends means a lot :blush:

We’re thrilled to be a car finance company that stands out, and it’s fantastic to have you as part of our community.

All the best,
Team Carmoola

Beoordeeld met 5 van de 5 sterren

from the start to the end of applying…

from the start to the end of applying for my car loan was plain sailing, funds deposited very quick after I picked my car and got it within a week, I would highly recommend Carmoola to friends and family

21 augustus 2026
Review zonder uitnodiging
Logo Carmoola

Antwoord van Carmoola

Hey Newall,

It’s fantastic to hear that your experience applying for your car loan was plain sailing from start to finish! We're so glad the funds were deposited quickly after you picked your car, and that you received it within a week :car::sparkles: Thank you for your recommendation to friends and family—it means a lot to us!

All the best,
Team Carmoola

Beoordeeld met 5 van de 5 sterren

Needed help with my payment due to…

Needed help with my payment due to unforeseen circumstances and the team was very helpful and understanding excellent customer service

28 augustus 2026
Review zonder uitnodiging
Logo Carmoola

Antwoord van Carmoola

Hey Dean

Thank you for sharing your experience! We're delighted to hear that the team was very helpful and understanding when you needed assistance with your payment :blush: It's great to know that you received excellent customer service during a challenging time :speech_balloon:

All the best,
Team Carmoola

Beoordeeld met 5 van de 5 sterren

Excellent service

This is the second time using the company and without disappointment. The process is easy to navigate and you can track how things are going. When you need to engage with a human either on call or whatsapp they are there without hussle. Efficiency is seamless 🤞👌

26 augustus 2026
Logo Carmoola

Antwoord van Carmoola

Hey Rutendo,

Thank you for sharing your experience! We’re thrilled to hear that this is your second time using our services without disappointment :blush: It’s great to know that you find the process easy to navigate and appreciate being able to track everything along the way. We’re also glad you found it effortless to engage with our team when needed. Your feedback about our efficiency means a lot to us :speech_balloon:

All the best,
Team Carmoola

Beoordeeld met 5 van de 5 sterren

Car finance made easy

What a fantastic and stress free way of purchasing a car. I really like that before you even choose a car, you have a pre approved budget, then a carmoola payment option appears in your Apple Pay to make a simple payment at the car dealership. I would highly recommend.

27 augustus 2026
Review zonder uitnodiging
Logo Carmoola

Antwoord van Carmoola

Hey Lee,

We're thrilled to hear that your experience purchasing a car was fantastic and stress-free :blush: It's great to know that the pre-approved budget and the Carmoola payment option in Apple Pay made the process simple for you. Thank you for recommending us!

All the best, 
Team Carmoola

Beoordeeld met 5 van de 5 sterren

Carmoola

Carmoola, is the best. They are seamless......

27 augustus 2026
Review zonder uitnodiging
Logo Carmoola

Antwoord van Carmoola

Hey Emmanuel :blush:

Thank you for your kind words about Carmoola! We’re thrilled to hear that you find our service seamless. It means a lot to us to know we’re meeting your expectations.

All the best,
Team Carmoola

Beoordeeld met 5 van de 5 sterren

Really fast and smooth application and…

Really fast and smooth application and pay out process. Highly recommend the service. No pressure selling, just apply and search.

27 augustus 2026
Review zonder uitnodiging
Logo Carmoola

Antwoord van Carmoola

Hey Simon

Thank you for sharing your experience! We're thrilled to hear that you found the application and pay out process really fast and smooth :blush: It's wonderful to know that the service met your expectations without any pressure selling.

All the best,
Team Carmoola

Beoordeeld met 5 van de 5 sterren

Instant Finance

After being declined by Admiral after already being accepted Carmoola gave me the same APR and a decision in a couple of minutes so I didn't lose out on my car. I would always look at them first now for finance. A virtual card to make instant payment and not waiting for them to make the payment to the dealer before picking up your new car is the best way

24 augustus 2026
Logo Carmoola

Antwoord van Carmoola

Hey Salvatore, 
Thank you for sharing your experience with us! We're thrilled to hear that Carmoola was able to provide the same APR and a quick decision, allowing you to secure your car without delay :car::sparkles:. It’s fantastic to know that the virtual card feature made the payment process so seamless for you. We're here to help whenever you need finance in the future! 
All the best, 
Team Carmoola

Beoordeeld met 5 van de 5 sterren

It was very good.

27 augustus 2026
Review zonder uitnodiging
Logo Carmoola

Antwoord van Carmoola

Hey there,

Thank you for sharing your thoughts! We're delighted to hear that your experience was very good :blush:. If there's anything more you'd like to share or if you have any questions, feel free to reach out! 

All the best, 
Team Carmoola

Beoordeeld met 5 van de 5 sterren

My experience was exceptional

My experience was exceptional, everyone I spoke to in the office were great with me and helped me with every step. Thank you all soo much and 110% recommend you.

26 augustus 2026
Review zonder uitnodiging
Logo Carmoola

Antwoord van Carmoola

Hey Kobby

Thank you for sharing your exceptional experience with us! It’s wonderful to hear that everyone in the office was great and provided support every step of the way :blush: Your recommendation means a lot to us!

All the best,
Team Carmoola

Beoordeeld met 5 van de 5 sterren

Easy and fast process

Easy and fast process. Made every step sinlker

26 augustus 2026
Review zonder uitnodiging
Logo Carmoola

Antwoord van Carmoola

Hey Pooja,

Thank you for sharing your thoughts! We're thrilled to hear that you found the process easy and fast :blush: It’s wonderful to know that every step felt smoother for you.

All the best,
Team Carmoola

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