Mohammed, the driver, was excellent! Before he starts the car, he reminded us if we have in our possessions our passports, tickets. and cellphones! That's really a nice touch..very thoughtful! We had... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Another excellent transfer. I booked a car to take myself and my family to Luton airport. Our driver Shoaib arrived plenty early. He was looking very professional and welcoming with a smile on the fac... Toon meer
Bedrijf heeft geantwoord
I'm disabled and need more consideration and patience from taxi drivers than usual. London trips for me can be a nightmare due to this, but each driver during each of our two trips was attentive, pa... Toon meer
Bedrijf heeft geantwoord
Very easy and straightforward to make our initial booking. I had to make several changes to the booking, these were dealt with in an efficient and friendly manner with everything being confirmed which... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Carrot Cars is a premium London taxi and airport transfer service, trusted by families, business travellers and international visitors. We provide reliable London airport transfers to and from Heathrow, Gatwick, Stansted, Luton and London City Airport, as well as professional taxi and chauffeur services across Central London, East London, North London, West London and South London. We specialise in pre-booked airport taxis, door to door private transfers and long distance journeys to and from London. Our fully licensed drivers offer a meet and greet at arrivals, help with luggage and ensure a smooth, comfortable journey to your destination. Baby seats and child car seats are available on request for families travelling with children. Flight monitoring allows us to adjust pickup times, giving you peace of mind when travelling to or from London airports. Whether you are travelling for business, family holidays or special occasions, Carrot Cars is known for punctual pickups, professional service and high-quality vehicles. Customers choose Carrot Cars for dependable London taxi journeys, private airport transfers across the city and a consistently high level of customer care.
Reliable London Taxi and Airport Transfers
Geschreven door het bedrijf
- Professional and safe drivers for London and airport journeys
- Carrot Cars provides reliable London taxi services and airport transfers to and from Heathrow, Gatwick, Stansted, Luton and London City Airport. Our professional drivers offer a meet and greet at arrivals, help with luggage and a smooth, comfortable journey to your destination. Book with confidence for business travel, family journeys and airport transfers across London.Download our smartphone app now: http://tiny.cc/carrotapp
Our reliability and service promise
ALWAYS ON TIME - NEVER CANCELLING YOUR PRE BOOKING - WE DRIVE IN A SAFE MANNER
Carrot Cars is a multi award winning London taxi and airport transfer company providing reliable taxi services across London and pre booked airport transfers to and from Heathrow, Gatwick, Stansted, Luton and London City Airport. We focus on safe and smooth driving, professional service and clear communication from the moment you book until you arrive at your destination.
Our drivers are fully licensed and highly rated by customers for their friendly manner, careful driving and reliability. We operate modern, well maintained cars that are comfortable for airport journeys, business travel and family trips. Our customer support team is available 24/7, so you can speak to a real person at any time about your booking, changes to your journey or arrival times.
We believe in honest and transparent pricing, dependable service and looking after our customers properly. People choose Carrot Cars for London taxi journeys, airport transfers and private pre booked transport because they want a service that is reliable, safe and easy to book.
Contactgegevens
Suite 4 Laybourne House, Admirals Way, E14 9UH, London, Verenigd Koninkrijk
- +442070050557
- bookings@carrotcars.co.uk
- carrotcars.co.uk
London Airport Transfers
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very reliable
Very reliable. Lovely drivers. Good cars. Able to contact and alter time of booking.
4 mei 2026
Antwoord van Carrot Cars
Thanks for your kind review John. Really pleased to hear you’ve found our service reliable and flexible when your plans changed. Glad the drivers and vehicles have consistently met expectations as well. We appreciate your continued support.
Airport Transfer - Wahid
My company booked my transfer to Heathrow airport and Wahid’s service was exceptional. What originally began as a stressful journey immediately turned into comfort from Wahid’s accommodating service - providing water and a phone charger upon my arrival. It was a pleasure having Wahid and I would most definitely recommend!
2 mei 2026
Review zonder uitnodiging
Antwoord van Carrot Cars
Thanks for such a thoughtful review Ali. Really glad Wahid was able to turn things around for you and make the journey more comfortable, especially at the start of what sounded like a stressful trip. We’ll be sure to pass your kind words on to him. Appreciate the recommendation.
Antwoord van Carrot Cars
Thanks for your review Ed, we really appreciate it. Glad everything went well and hope we can help again soon.
Antwoord van Carrot Cars
Thanks for coming back to us again Judith, it really means a lot. Delighted to hear everything was excellent as always and we’ll keep doing our best to maintain that.
Very kind and helpful driver.
27 april 2026
Antwoord van Carrot Cars
Thanks for your feedback Jocelyn. Great to hear the driver was kind and helpful, that’s exactly the experience we aim to provide every time.
Truly amazing company!
Ease of booking online, luxury cars and super efficient and friendly driver - absolutely amazing service!
26 april 2026
Antwoord van Carrot Cars
Thanks so much for the lovely review Sharon. Really glad to hear the booking was easy and that everything met expectations. We appreciate you choosing us and hope to see you again soon.
Carrot cars are a local taxi firm that…
Carrot cars are a local taxi firm that have served me well over the years. I’ve never had a bad experience and I will continue to use them.
23 april 2026
Antwoord van Carrot Cars
Thanks for your continued support KO, it really means a lot. Great to hear we’ve been able to look after you consistently over the years. We’ll do our best to keep it that way every time you travel with us.
Driver was late
Driver was late, did not notify me he was going to be 16 minutes late as I would have taken uber at half the cost of Carrot Car. Barely made it onto eurostar in time and I had allowed 46 minutes to get to train and normal time is 33 minutes.
24 april 2026
Antwoord van Carrot Cars
Dear Darlene,
Thanks for your review, and again we’re really sorry for the stress this caused you on the day.
As discussed earlier, we’ve already raised this internally and identified what happened. This is now being addressed with the driver directly, and a follow-up meeting is taking place to ensure it doesn’t happen again. Situations like this are very unusual for us, which is why we take them seriously.
Thank you for your patience while we complete this process. We’ll follow up with you as soon as everything has been finalised.
Tube strike in London and I needed to…
Tube strike in London and I needed to go to King’s Cross for a train to Newcastle. Driver did everything humanly possible to get us there on time despite the awful traffic. He was super helpful. I got the train with 1 minute to spare so thank you!!
22 april 2026
Antwoord van Carrot Cars
Thanks for taking the time to share this Laura. That kind of traffic can make any journey unpredictable, so it’s really good to hear the driver stayed focused and did everything possible to keep things moving. Just making the train in the end must have been a bit of a relief. We appreciate you choosing us and hope the rest of your trip went smoothly.
The driver was first class
The driver was first class , prompt , polite, and very helpful and informative in all aspects
Overall he was the main reason for the 5 star
22 april 2026
Antwoord van Carrot Cars
Thanks for your review Mr Hyde. Great to hear the driver made such a strong impression, that’s exactly what we want every journey to feel like. We’ll be sure to pass your comments on to him.
Everything was okay
Everything was beyond okay. The driver wasn't exactly at the address but was waiting just around the corner and had a good explanation why. We felt very comfortable in the car and the journey was smooth. Also, the communication with the company was prompt and the phone call went well. Highly recommended.
19 april 2026
Antwoord van Carrot Cars
Thanks so much for the detailed review Lenka, we really appreciate it. Glad everything worked out smoothly and that the driver was able to explain the pick-up clearly. Great to hear you felt comfortable throughout the journey and that communication with the team was quick and helpful. Thanks again for the recommendation.
Antwoord van Carrot Cars
Thanks for coming back to us again Richard, it really means a lot. Glad everything was spot on as usual and we’ll keep doing our best to maintain that standard for you.
We had a good experience with Carrot Cab.
The fee for our ride from near Covent Garden to Heathrow was very reasonable- much less than we expected. The car was clean. The driver arrived on time and he was very pleasant without being intrusive. He drove safely and got us to the airport on time.
15 april 2026
Antwoord van Carrot Cars
Thanks for your kind review Gale. Really pleased to hear you found the service good value and that everything from the car to the driver met expectations. Getting you to the airport comfortably and on time is exactly what we aim for. We appreciate you choosing us.
Excellent experince.
15 april 2026
Antwoord van Carrot Cars
Thanks for your review Mila, we really appreciate it. Glad you had a great experience with us and hope we can help again next time.
Antwoord van Carrot Cars
Thanks for your feedback Alison. Good to hear everything was reliable and that the car and driver made a positive impression. We appreciate you taking the time to share this.
Gret service overall at a competitive price
Gret service overall at a competitive price! On line booking was easy, and confirmation received by text and email!
The car arrived on time and was well appointed and clean! The driver was very friendly and helpful and drove carefully! A very good experience!
13 april 2026
Antwoord van Carrot Cars
Thanks for the great feedback Kevin, really appreciate you taking the time to share it. Glad the booking process was straightforward and everything ran on time. We’ll be here whenever you need us again.
Antwoord van Carrot Cars
Thanks for the recommendation Casey, it genuinely means a lot. Glad everything went well for you and hope we can help again soon.
Antwoord van Carrot Cars
Appreciate the kind words Joe. Good to hear everything was on time and communication was clear throughout. That’s exactly what we aim for every trip.
Excellent service was before time…
Excellent service was before time booked was really relaxed we where going to Euro Disney as a large group and the driver was excellent thank you for a great start to our holiday
10 april 2026
Antwoord van Carrot Cars
Thanks so much for your lovely review Helen. It’s great to hear everything went smoothly, especially with a large group heading off to Euro Disney. Really pleased the driver helped make it a relaxed start to your trip. Hope you all had an amazing time.
Antwoord van Carrot Cars
Thanks for your feedback Lola. Glad to hear the driver made a good impression and that their knowledge of the routes helped keep things running smoothly. We appreciate you choosing us.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.