Cars24 UAE Reviews 

My experience with Cars24 was extremely . After my purchase was cancelled, I was repeatedly assured by their team through calls, emails, and WhatsApp messages that my car loan would be cancelled "tomorrow." Days passed, then weeks, and nothing happened.

The car was cancelled, yet the loan remained active, and I had to keep chasing them for updates. Many times I received the same promises without any action, and sometimes my messages were ignored completely.

To make matters worse, the vehicle was listed for sale again while my loan issue was still unresolved. As a customer, this caused unnecessary stress, wasted a lot of my time, and forced me to file a complaint with Consumer Protection.

I expected much better communication and accountability. Unfortunately, my experience was frustrating from start to finish, and I cannot recommend Cars24 based on how my case was handled.

Very good experience with Cars24
Thankyou Ms. Mariefe for the good service i highly recommend

Great service by Mrs.Mariefe

Symoune thank you for the delivery of my car!

Customer service Mr.Harshul, Abishake& Zaid all done well.

Mariete gave us very good service good dealing with cars24 thank you I highly recommend

Symoune and abhisek good job and thank you for assisting me even with lists of questions thank you

From Mariefe, it was a good service.

Mariefe very nice and helpful and kind person very well

Mariefe was great

Very good experience with Ms. Mariefe smooth handover

Thank you so much symoune for accommodating all my questions and concerns and to your colleagues as well for help

My experience with my virtual test drive is very smooth and very good thank you Terese for the smooth and transparent transaction
thank you also Mariefe for the smooth and very fast handover I recommend the cars24 to all people

Mariefe did good service, informed everything well, her support is appreciated

Feeling good to own a car from cars 24. Thank you Ms Soimounefor your assistance.

Amazing service. The team supported well during the entire process. !

I recently bought a car from Cars24 UAE. From the first test drive to delivery, experience was very smooth and convenient. Khushboo, Gouse and Derrick were very professional and helpful throughout the journey.

I am extremely disappointed by the service and the deceptive business practices I have experienced. Their representatives made specific verbal agreements and commitments during my test drive, only to change the terms completely after my bank financing was approved.

This behavior is misleading and has entirely broken my trust as a buyer.

I had a very bad experience Car24 Service.

I handed over my car for service on the morning of 16 July 2026. After keeping my vehicle for about three days, they returned it to me in a much worse condition than when I gave it to them.

This has been extremely disappointing and stressful. I have never experienced such poor service from a company before. I expected my car to be repaired, but instead it was returned in an unacceptable condition.

I am very dissatisfied with the quality of service and request that this matter be resolved immediately.

I am extremely disappointed with my experience with Cars24 Dubai.

On June 30, I took my car to Cars24 to sell it. They completed the inspection, made me an offer, and I accepted it. They collected the car the very same day. Today is July 7, and I have neither received my payment nor had my car returned.

What makes this even worse is the complete lack of communication. I've spent days calling customer service, but no one answers or provides any meaningful update. I am now left without my car, without my money, and wasting hours trying to resolve an issue that should never have happened.

I chose Cars24 after seeing their advertisements promising a fast, smooth, and hassle-free selling experience. Unfortunately, my experience has been the exact opposite. Instead of convenience, I've been left stranded, frustrated, and completely disappointed.

This level of service is unacceptable. If you are considering selling your car through Cars24 Dubai, think twice. Based on my experience, I cannot recommend them at all.

Highly NOT recommended.