Cars24 Australia Reviews 

Professionalism, efficiency and communication

I had a really pleasant experience dealing with Car24. The communication throughout the process was clear, professional, and transparent. Nitin and team were all very helpful, friendly, and easy to deal with.

Dealt with Vineet at Cars24, he reached out early on in the process of selling my car. He followed up on a number of occasions checking in with me. Each time he offered what I considered a reasonable offer but as was early on I declined each time. Due to his following up - I decided to take the easier step and sell to him at Cars24. The price was fair and the process very easy. Vineet was always excellent to deal with and made it very easy. Thanks Vineet

Tarushi was open and transparent in her assessment of my car. She followed up promptly after our initial discussion and I was happy to sell my car to Cars24.
The entire selling process was smooth and efficient. I was very satisfied with the experience and would gladly do business with Cars24 again in the future.

Had a great experience with Cars24. The whole process of selling my car was smooth, straightforward and hassle-free. The team was helpful and everything was completed without any issues. Would definitely recommend Cars24 for a simple and stress-free car selling experience.

Bhuvnesh offered great service and a seamless transaction in an open and honest way. Fair price and quick payment.

Great experience selling my car through Cars24. The process was straightforward and hassle-free from the initial valuation through to inspection, contract signing, payment and pickup.

Shristi and Mehak were both very helpful throughout the process and kept me updated along the way. I was on a tight schedule as I was leaving Australia, and the team helped coordinate everything so the sale could be completed in time. Payment was received before the vehicle was collected as promised.

Overall, a smooth and convenient experience. Would definitely recommend Cars24 to anyone looking for an easy way to sell their car.

I had a really positive experience selling my car through Cars24.

I originally listed my car privately on Carsales, and Tarushi from Cars24 reached out to me. From the beginning, she was professional, friendly and very helpful. She provided a competitive offer and clearly explained the process, which made everything feel straightforward and comfortable.

Cars24 then arranged for Hisham to inspect the car. He was also excellent — professional, respectful and easy to deal with throughout the inspection.

The entire process was smooth from start to finish. Cars24 paid the initial deposit, I later dropped the car off at their yard, and the remaining payment was processed seamlessly.

A special thanks to Tarushi for her support and coordination throughout the whole process, and also to Hisham for making the inspection experience so easy.

Overall, the experience was professional, transparent and hassle-free. I would definitely recommend Cars24 to anyone considering selling their car.

Fast efficient service provided by Harsha and Pragya. Very communicative available to answer all my questions throughout the entire process

I’m very happy with my experience selling my vehicle to Cars24. From the beginning, the process felt straightforward and easy to manage. I knew what was happening at each stage, and the communication made the whole experience feel smooth and stress free.

I was particularly pleased with the price, as it was what I had hoped to get for my vehicle. Selling a car can sometimes feel like a lot of work, but this turned out to be a simple and positive experience. Everything came together well, and I’m glad I chose Cars24. I’d happily recommend them to anyone considering selling their car.

It was very straight forward and quick response by Car24 team . Mehak and Himanshu did a great job.

The process was smooth and Tarushi handled the whole process very professionally

Really friendly staff with great attitude, they were really helpful and communicative, I have no complaints about them, the service was excellent, and the finance part was really easy to understand with their help

All was going well until the kicker. They wanted to charge me $990 for someone to come and pick up the car from my home. This was about 10% of what they suggested the car was worth. No deal buddy.

Initial offer via chat was $12400. Ended up $11500 with drop of the car in Sydney. Price dropped at each step of the way and lots of excuses like scratches successfully ending up in a low price. A fair bit of hassle calling all the time and needed documents not normally required in a sale but the money was paid in the end...

I sold an Audi Q5 using the Cars24 purchase service. The process was very straightforward, a fair price was paid and communication with the Cars24 team was good. I am happy to recommend the service.

Fast, efficient service provided by Tarushi. Very communicative and available to answer all my questions throughout the entire process.

Sold my car to Cars24. The customer Service was excellent. Hisham inspected the car and gave a good offer. Very professional. And then I was assisted by Nitin, Ronit and Ayshi for the paperwork and drop-off. They were really helpful and friendly. Thanks for the assistance.

Had a very good experience selling my car to Cars24, got a good price for it too.
The customer service especially from Shristi Tiwari was outstanding, she would even attend to my question on a Sunday and guided me through the very straightforward process.

I had a very good experience dealing with Ansh from Cars 24. The whole process was extremely easy and quick. From the time I decided to take Ansh’s offer, to the time the funds where in my account took less than 24hours. I was happy with the deal and would highly recommend them to anyone selling their car. I was really impressed that they let me cancel my car registration and get it refunded as I had just paid a full year. I don’t think many companies would have told me that.