I ordered the kit for my car and it’s taken nearly 4 weeks to arrive however advertised as 2-7 working days. I reached out multiple times during this period to no response. Poor customer service.... Toon meer
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Lees wat reviewers zeggen
Bought this unit around April 2025. Delivery was very prompt, but unfortunately, when I tried contacting customer support via both email and WhatsApp, I received no response. My partner found i... Toon meer
1st time ordering from Carsosa and was pleasantly surprised after reading other reviews. My experience couldn't have been better. Was kept upto date via WhatsApp and unit arrived before it was suppos... Toon meer
Ultra quick response on WhatsApp before purchase with clear advise on product that I was looking to buy. Tutorial to ‘fit’ sent without requesting it which seems very detailed and easy to fit. Excelle... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Us at Carsosa truly take pride in providing a range of high quality Apple CarPlay, Android Auto and entertainment products aimed at improving your daily driving experience. Our brand was born out of a collective goal: providing a range of exciting, high quality units all on a convenient and easy to navigate platform.
Contactgegevens
Verenigd Koninkrijk
- carsosa.co.uk
Vraagt klanten om een review
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Heeft 75% van zijn negatieve reviews beantwoord
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The company communication was not great…
The company communication was not great at all took weeks for reply’s to any question or problems I had, it took a while for my screen and camera to arrive but when they did I got the screen fitted and it’s great however the camera does not work at all and could not get it connected to the car or screen itself one bit
(still not working now so was removed)
While my parcel was sent out it too a very long time and my messages never got answered however when I rang them through the company number on WhatsApp a gentlemen picked up and got it sorted for me as quick as he could he explained the issue and why I was waiting so long( not all my order had been delivered to the warehouse) after the phone call the man got it done and my order arrive with 1-2 weeks.

Antwoord van Carsosa
5/5!
Bought for my boyfriend as a gift. He loves it. Easy installation, great software and reliable.
Definitely recommend

Antwoord van Carsosa
Honest traders
Delivered on time and was as easy to fit as the ad promised.
Great company with great product at reasonable prices.

Antwoord van Carsosa
Thank you Carsosa for the installation…
Thank you Carsosa for the installation of my new CarPlay. Very professional and kind interaction and work. I’d definitely be recommending you guys to others

Antwoord van Carsosa
very good product
very good product, easy to fit and set up, love it

Antwoord van Carsosa
Saw the page on TikTok so I decided to…
Saw the page on TikTok so I decided to give this company a try. Ordered a radio for my 2010 Skoda Fabia and I absolutely had no issues. Radio arrived in 4 days and it was also easy to install.

Antwoord van Carsosa
Great service from Richard
Great service from Richard, Never had any problems from my Apple CarPlay unit and has worked perfectly for the last 2 years

Antwoord van Carsosa
Amazing service
Amazing service. Quick and easy. Upgraded my 2010 polo and has revolutionised the experience in my car. Reliable and gave 1 year warranty even though I didn’t need it!
Ordered my CarPlay and reversing camera…
Ordered my CarPlay and reversing camera on the 25th of August so over two weeks ago. One part of my order has been shipped but not even in the uk yet, and the other part hasn’t even been shipped yet apparently. I have tried messaging on WhatsApp and got the same reply every time “it will be updated today”, just for it to not. I have also tried to email and got no reply. This is just not what you’d expect or want from such an expensive, luxury product

Antwoord van Carsosa
Amazing company …
Great customer service really amazing products i bought a touch screen radio for my vw polo it literally transforms the car i had one tiny problem with it and got in touch with the company they where so helpful and sorted my problem in minutes if I ever need another one will definitely buy from here again highly recommend to anyone who wants to upgrade there old car radio
I’ve purchased the product over a year…
I’ve purchased the product over a year ago and it has been brilliant, no mechanical issues and the screen is running smooth to this day!
It’s alright
It’s alright, quick, but unclear how to use android auto when you have an iPhone

Antwoord van Carsosa
I would highly recommend
I would highly recommend getting AppleCar Play. Works very well and the customer service was top tier
Rich is Brilliant!
Rich was fantastic through the whole process, came to fit my radio as he was local last year and ever since have had no issues with the device and was excellently installed with no mess. I had a minor problem with the light not switching off, after texting Rich (a year after initial fitting) he replied in minutes and guided me to fixing the device. Would 100 percent recommend.

Antwoord van Carsosa
10/10 customer service
The stereo worked perfectly, the WhatsApp contact was very responsive and answered all queries I had, was very easy to fit the stereo aswell, simply plug in the 2 adapters and test the kit out. The only suggestion I would have for the company is to upload some step by step tutorials/ instructions either on the website or social media for each different stereo sold so that anyone who isn't experienced in this kind of thing can feel more confident. All in all, brilliant company, would 10000% recommend.
BEST DECISION EVER
At first I was unsure on whether this was real or a scam, but I went ahead and ordered anyway! The company then reached out to me and asked if I would like free installation which I was happy to go ahead with. The wait time was a little while which made me think I’ve just been scammed so I dropped an email and was told someone would be out the same day for installation and that’s exactly what happened! My installation was completed by Richard and he went through absolutely everything with me, he also told me how this was a small business with a limited amount of staff which is why the wait time was a little longer. So just be patient and definitely get yourself one because the wait it worth it!
Had my CarPlay screen fitted a while…
Had my CarPlay screen fitted a while back and has met all expectations. Great piece of kit and great customer service👍🏽
Amazing customer service and easy installation
Amazing customer service, instructions and installation was easy. Very happy with my product goes well with my car.
I ordered from here a few days ago and…
I ordered from here a few days ago and was offered a free fitting! the product works great. would defo recommend.
good quality
looks great, so easy to install! i would buy again
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