I ordered the kit for my car and it’s taken nearly 4 weeks to arrive however advertised as 2-7 working days. I reached out multiple times during this period to no response. Poor customer service.... Toon meer
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Lees wat reviewers zeggen
Bought this unit around April 2025. Delivery was very prompt, but unfortunately, when I tried contacting customer support via both email and WhatsApp, I received no response. My partner found i... Toon meer
1st time ordering from Carsosa and was pleasantly surprised after reading other reviews. My experience couldn't have been better. Was kept upto date via WhatsApp and unit arrived before it was suppos... Toon meer
Ultra quick response on WhatsApp before purchase with clear advise on product that I was looking to buy. Tutorial to ‘fit’ sent without requesting it which seems very detailed and easy to fit. Excelle... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Us at Carsosa truly take pride in providing a range of high quality Apple CarPlay, Android Auto and entertainment products aimed at improving your daily driving experience. Our brand was born out of a collective goal: providing a range of exciting, high quality units all on a convenient and easy to navigate platform.
Contactgegevens
Verenigd Koninkrijk
- carsosa.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Dont order from this company
Ordered this last week, however I had recieved an email from paypal to say that a refund was on my way. I was confused so i attempted four times to contact the company and I had no response whatsoever. I then had to then escalate the issue to paypal to deal with.

Antwoord van Carsosa
Don’t order
Don’t Order, Ordered a fiat screen 11 days ago. When ordering it said it would be delivered in 2-4 days yet still hasn’t been shipped. I’ve sent messages and emails and even called asking when it will even be shipped. No response.

Antwoord van Carsosa
The system itself was really good but…
The system itself was really good but once changing to android it does not work still waiting for a reply from them
Hopefully they'll get back to me to help

Antwoord van Carsosa
Very poor so far
Very poor so far. 2-7 days postage - now 11 days and still had no response to emails when contacting customer service. Reading the reviews here sounds as though others may have had a better experience (if you believe they are real reviews), I certainly haven’t had good service to date but at least I paid on credit card so will chase them for a refund …

Antwoord van Carsosa
Would definitely recommend
Would definitely recommend, the unit itself is amazing and operates smoothly. The customer service was excellent and I had no issues with the company at all. Highly recommended

Antwoord van Carsosa
Amazing customer service I honestly…
Amazing customer service I honestly recommend them so much. Big thanks to Rich.

Antwoord van Carsosa
DEFINITELY RECOMMEND
The entire experience was incredible service. Came across them on TikTok. Messaged them on insta and they replied asap with everything that would work well with my car. They came out and installed it within the hour and constantly kept me updated. We ended up realising that I had a previous issue with my sound system and on top of the installation they even sorted that out for me too. Definitely would recommend them to everyone!!

Antwoord van Carsosa
Would definitely recommend Carsosa!
Would definitely recommend getting your new CarPlays from Carsosa! Great customer service, and very prompt delivery. If I had any issues with installation I had a very quick response on Instagram which was a great help. Amazing for my first car and very responsive system!

Antwoord van Carsosa
WOULD RECOMMEND!!
WOULD RECOMMEND!!! Purchased a screen for my golf and just wow, installation took me less than 5 minutes! Brilliant customer service with regular updates, replies impressively fast, packaged well inside the box. Overall a very smooth purchase

Antwoord van Carsosa
VW Golf Import Car Screen Replacement
I purchased my own Screen off eBay for my imported Japanese car and Carsosa were willing to fit this in. After showing both screens we opted for the Carsosa Screen for my VW golf as it was a lot smoother and fitted the car perfectly. Not only did Carsosa provide excellent customer service and respect to us but also went above and beyond with fitting both screens and showing us how they would look and also persisting with the wiring on aftermarket Japanese car screens. Highly recommend

Antwoord van Carsosa
Bought this as wanted CarPlay in my…
Bought this as wanted CarPlay in my seat Leon they offered fit it as well due to them being local to me. Great unit and was great service works with my steering wheel buttons which is what I wanted

Antwoord van Carsosa
I bought a cheap headunit for my vw…
I bought a cheap headunit for my vw polo (2012) before and it drained my battery and was a really bad piece of equipment, thought i’d try carsosa and trust me this is the real deal, the unit turns off with the ignition and doesn’t drain battery. Would absolutely recommend this product instead of getting a cheap alternative from ebay/amazon get this instead.

Antwoord van Carsosa
Purchased the screen for my Golf
Purchased the screen for my Golf, great to use, so many features and carsosa updated me with shipping and tracking, would definitely recommend purchasing from here if you're looking for a great entertainment system for your car.

Antwoord van Carsosa
Perfect couldn’t fault !
I ordered a screen for my polo after seeing many videos on TikTok and was a bit weary at first as it was quite expensive . But i had no need to worry ! I received my item within 7 days and had regular delivery updates. The screen works perfect and I fitted it fine without any issues ! Definitely worth it and I’m glad I ordered it

Antwoord van Carsosa
Skoda Fabia
The Carsosa Entertainment System exceeded all my expectations! Not only was it incredibly easy to fit, but the inclusion of TikTok videos for installation guidance was a stroke of genius. These videos made the process foolproof, ensuring I got everything right the first time. Once installed, the system worked flawlessly, delivering impeccable sound quality and intuitive controls that have truly enhanced my driving experience. From music to hands-free calls, the Carsosa Entertainment System has seamlessly integrated into my daily life, making everything easier and more enjoyable. I couldn't be happier with my purchase!

Antwoord van Carsosa
BMW 1 series
I ordered a radio and instillation process from this company. I seen many TikTok’s and finally decided to give it a go. Little did I expect how much it would exceed my expectations. The screen was so much better than I had anticipated and the staff members were amazing and polite. I had some concerns regarding the product and they were happy to tell me everything I needed to know there and then. Highly recommend! Thank you.

Antwoord van Carsosa
My experience with Carsosa was amazing…
My experience with Carsosa was amazing the screen fitted for my Ford fiesta is still working mint and is probably the best purchase I have done to car, it’s already nearly been a year and i have no regrets all working fine and if any problems carsosa is there to help.

Antwoord van Carsosa
Great service
Great service, bought the screen came very quickly. Communication was easy and straightforward and had no issues with installation.
No complaints from carsosa thus far.

Antwoord van Carsosa
Amazing work
Amazing work, was very professional and sorted it out quite quickly also, very neat as well.
Highly recommend

Antwoord van Carsosa
Amazing screen really love it been…
Amazing screen really love it been using for more than a year and it’s the best thing I done for my car!!

Antwoord van Carsosa
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